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Abstract Listing

We have received more than 350 Abstracts for Singapore Healthcare Management 2023 and we thank everyone for your participation!  
Refer below to the list of Abstracts for each category.

Jump to: Communications Category | Finance Category | Human Resource Category | Operations Category | Patient Experience Category | Environmental Sustainability Category | Supply Chain Management Category


COMMUNICATIONS CATEGORY

Abstract Category 
 Abstract Code Title  Full Name  Department  Institution 
Communications
 SHM_CO001 Colonoscopy Video
 Shereen Chan Shimin & Team Pharmacy Sengkang General Hospital
Communications SHM_CO002 Oral Vancomycin Video
 Shereen Chan Shimin & Team Pharmacy Sengkang General Hospital
Communications SHM_CO003 Where is My Counter
 Shereen Chan Shimin & Team Pharmacy Sengkang General Hospital
Communications SHM_CO004 To Identify the Prevalence of Nurses Experiencing Burnout and Its Causes in a Community Hospital in Singapore Toh Jie Ying  Nursing SingHealth Community Hospitals
Communications SHM_CO005 Facilitators and Barriers to The Implementation of Surgical Safety Checklist (SSC): An Integrative Review Lim Jia Hui Petrina & Team Major Operating Theatre Singapore General Hospital
Communications SHM_CO006 Introducing Video Consultation Platform (VCP) Application Faith Ng Shu Yi & Team SOC Operations Singapore General Hospital
Communications SHM_CO007 SingHealth Polyclinics “Grade A MSW” Board Game  Jae Shi Cheng Zi Jing & Team ALLIED HEALTH SingHealth Polyclinics
Communications SHM_CO008 Reduced Safety Inspection Findings through Effective Safety Training Lin Xiaohui June & Team Office of Biosafety SingHealth HQ
Communications
 SHM_CO009
 Personal Protective Equipment Pictorial Guide
 Lim Hui Yun & Team Day Ward Singapore National Eye Centre
​Communications
 ​SHM_CO010
 ​Building a Community of Practice to Reduce Catheter Associated Urinary Tract Infection through GURUS (Ground Up, Reach Up to Scale)
 ​William Yap & Team
 ​SingHealth Duke-NUS Institute for Patient Safety & Quality
 ​SingHealth HQ
Communications SHM_CO011 Sengkang General Hospital's Volunteer Programme: Empowering Volunteers to become Ambassadors
 Bryan Ravie Bai Heng & Team
 Communications and Patient Experience Sengkang General Hospital
Communications SHM_CO012 Self-service Analytics to Empower Core Breast Cancer Multi-disciplinary Team (MDT) – A Decision Support Framework for Collaborative Decision Making
 Matthew Che Hing Pong & Team HSRC SingHealth HQ
Communications SHM_CO013 CLUSTER VITALITY CONNECT
 Agnes Tiong  Supply Chain ALPS Pte Ltd
Communications SHM_CO014 CRADLE Webinars: A Reliable and Seamless Platform to Educate First-Time Parents Loo Miaw Shin, Ingah & Team Marketing Communications KK Women's and Children's Hospital
Communications SHM_CO015 No Coffee, No talk
 Lin Leqi & Team Patient Experience Transformation Changi General Hospital
Communications SHM_CO016 Risk Management in Communications – A Novel Model for Training with a Focus on Open Sharing in a Safe Learning Environment ADRIE DU WEISHU & Team PATIENT EXPERIENCE TRANSFORMATION Changi General Hospital
Communications SHM_CO017 A Structured Approach for Communication of COVID-19 Measures within Singapore General Hospital (SGH) Ngau Hui Hui & Team Crisis Planning and Operations Singapore General Hospital
Communications SHM_CO018 Amazing Makeover of Bed Status Dashboard
 Sharon Faith Teo & Team Pre-Operative & Admitting Services (BMU) Sengkang General Hospital
Communications SHM_CO019 Launching the SGH Staff Well-Being Commitment – A Communications Case Study
 Ong Boon Kiat, Gary & Team Office of Hospital Experience Singapore General Hospital
Communications SHM_CO024 A picture paints a thousand words – Enhancing Patient Education on Breast Radiotherapy Lim Li Hoon (Lin LiYun) & Team Radiation Oncology National Cancer Centre Singapore
Communications SHM_CO020 Pharmacy Walkabout – Connecting with Staff on the Ground
 Mohammed Nazri Bin Abdul Ghani & Team Pharmacy KK Women's and Children's Hospital
Communications SHM_CO025 Leveraging on Technological Tool for Breastfeeding Education on Mother’s Own Milk (MOM) Shakira Khaliq & Team Ward 32 KK Women's and Children's Hospital
Communications SHM_CO021 Adaptation of EatSafe SG e-learning materials to effectively communicate EatSafe concepts to Food Service (FS) staff in Changi General Hospital 
 Lim Shu Chuin Amanda & Team Dietetic Consultation Changi General Hospital
Communications SHM_CO022 Early Discharge for Inpatients - Effective Communication is the Cornerstone of Change Management Process
 Lee Jin Jin & Team Communications Sengkang General Hospital
Communications SHM_CO023 Promoting Healthier SG through Impactful Marketing Personas 
 Joanna Han Hui Mei & Team Corporate Communications  SingHealth Polyclinics
Communications SHM_CO026 Optimisation of DEM & Call Centre Workflow for CE Activation
 Marcus Koh Wai Leong & Team Crisis Planning and Operations Singapore General Hospital
Communications SHM_CO027 Stay S.T.E.A.D.Y on your feet! – SGH
 Michelle Choh Wan Ying & Team Communications
 Singapore General Hospital


FINANCE CATEGORY

Abstract Category  Abstract Code Title  Full Name  Department  Institution 
Finance
 SHM_FN001
 Tansition to Paperless Billing in SGH
 Khaing Mon Nanda Kyaw @ Isabella Tan & Team
 PROCESS TRANSFORMATION & IMPROVEMENT
 Singapore General Hospital
Finance SHM_FN002 PAYNOW to Research Participants
 Lee Hui Quan & Team Business Office KK Women's and Children's Hospital
Finance SHM_FN003 Shifting SKH from use of Paper Bill to Electronic Bill (eBill) James Chew Tee Toon & Team Business Office Sengkang General Hospital
Finance SHM_FN004 Simplifying Document Submission for Patient’s Convenience
 James Chew Tee Toon & Team Business Office Sengkang General Hospital
​Finance
 ​SHM_FN005
 ​Transition to Virtual “Counter” for Patient Billing Related Enquiries
 ​Chang Tian Ya Rachel & Team
 ​Business Office
 ​KK Women's and Children's Hospital
​Finance
 ​SHM_FN006
 ​Agile Design Thinking Approach in Project Management for Healthcare
 ​Cheong Wen Li, Ronald & Team
 ​Health Services Research Centre (HSRC)
 ​SingHealth HQ
​Finance
 ​SHM_FN007
 ​Colonic stenting – Is the Bridge to Surgery Worth its Cost? A Single Asian Institution Experience with Cost-effectiveness Analysis
 ​Michelle Khoo Shi Qing & Team
 ​Department of General Surgery, Sengkang General Hospital
 ​Sengkang General Hospita
Finance SHM_FN008 Inventory Sales Control Using M.A.M.A (Min and Max Analysis) Approach to Achieve Improvement in Sales Leo Choo Kuet Fung & Team Retail Pharmacy SingHealth HQ
Finance SHM_FN009 Survivor Kit in Outpatient Billing (3rd Party Payor)
 Sarina Bte Mohamed Abdullah & Team Patient Financial Services SingHealth HQ
​Finance
 ​SHM_FN010
 ​Centralised Digital Repository for Patient's Document
 ​Renuka Segaran & Team
 ​Business Office
 ​KK Women's and Children's Hospital
Finance SHM_FN011 Cost Benefit Analysis of Self-Service Station setup Across SGH Zhuo Weichao & Team SOC Singapore General Hospital
Finance SHM_FN012 The New ERA of Outpatient Lab Billing
Enhanced Experience ▪ Revenue Recovery ▪ Accelerating Automation
 Kaye Peh Kai Yi & Team Finance Singapore General Hospital
​Finance
 ​SHM_FN013
 ​Assessing the Financial Impact of Cancer Drug List (CDL) Implementation on Patients Receiving Chemotherapy in Singapore
 ​Leow Jo Lene & Team
 ​SPTC
 ​SingHealth HQ


HUMAN RESOURCE CATEGORY

Abstract Category 
 Abstract Code Title 
 Full Name  Department  Institution 
Human Resource
 SHM_HR001
 GGroup Art Therapy Project for Healthcare Workers Involved in Rehabilitation
 Sangita Kuparasundram & Team
 Rehabilitation Medicine
 Singapore General Hospital
Human Resource SHM_HR002 An Exploration of Senior Nurses’ Experience with Nursing Leadership Responsibilities at Community Healthcare Service in Singapore
 Yeung Chee Yan Nursing SingHealth Community Hospitals
​Human Resource
 ​SHM_HR003
 ​Enhancing Family Care Leave and Removal of Documentation to Improve Employee Experience
 ​Janet Lim
 ​Strategic HR: Strategic Compensation & Benefits
 ​SingHealth HQ
Human Resource SHM_HR004 WE-CARE for Junior Doctors in Sengkang General Hospital Pek Jen Heng & Team Emergency Medicine Sengkang General Hospital
Human Resource SHM_HR005 SingHealth Surgery-in-General (SIG) on Residents’ Perceived Value on Cross-cluster Rotations and Satisfaction of Programme Support
 Alicia Goh Hui Peng & Team Education/GME/Residency SingHealth HQ
Human Resource SHM_HR006 The impact of Joy Ambassador Network on Joy @ KKH Allied Health Goh Siew Li & Team Speech Language Therapy Service KK Women's and Children's Hospital
Human Resource SHM_HR007 GME Staff Wellness and Engagement Framework- Active GME Campaign 2023 Tan Yan Jiao Kassie & Team SingHealth Residency, GME HQ SingHealth HQ
Human Resource SHM_HR008 GMExplore! – Sharpening the Focus
 Tan Li See Alice & Team SingHealth Residency, GME HQ SingHealth HQ
Human Resource SHM_HR009 Excel Macro Saves Time!
 Siti Sabirah Binte Mohamed Saif Employee Services SingHealth HQ
​Human Resource
 ​SHM_HR010
 ​Streamlining the Process of Competency Assessment in Major Operating Theatre
 ​Chen Yiying & Team
 ​Major Operating Theatre
 ​Singapore General Hospital
Human Resource SHM_HR011 Better With You 
 Tai Jia Yi & Team SOC Singapore General Hospital
​Human Resource
 ​SHM_HR012
 ​Process Re-Designing for Increased Efficiency and Productivity
 ​Selina Wong Mei Hui & Team
 ​Strategic Human Resource – Manpower Development
 ​SingHealth HQ
Human Resource SHM_HR013 Excel-based Productivity and Improved Cybersecurity – Macro Automation Program. (EPIC-MAP)
 Calvin Lee Kang Rui & Team SHR – Policy & Planning SingHealth HQ
​Human Resource
 ​SHM_HR014
 ​Empowering Team Leaders in Building a Joyful Workplace  – TeamJOY™
 ​Low Yan Yin & Team
 ​Institute for Patient Safety & Quality (IPSQ) 
 ​SingHealth HQ
​Human Resource
 ​SHM_HR015
 ​Harmonised Continuous Education (CE) for Cross-Institution Infection Control (CIIC) Auditors
 ​Anju Mary Samuel & Team
 ​SingHealth Duke-NUS Institute for Patient Safety & Quality
 ​SingHealth HQ
Human Resource SHM_HR016 Ownership of Health through Self-Service and Digital Results 24/7 Chuah Yuan Qin & Team Human Resource Sengkang General Hospital
Human Resource SHM_HR017 Operating Theatre Nurse’s Cross Training to Enhance Manpower Deployment
 Phua Yu Ling Elizabeth & Team Operating Theatre Singapore National Eye Centre
Human Resource SHM_HR018 Operating Theatre New Nurse’s Retention rate with Enhanced Orientation Training Programme
 Phua Yu Ling Elizabeth & Team Operating Theatre Singapore National Eye Centre
​Human Resource
 ​SHM_HR019
 ​Harmonious Employee Relations in SingHealth: Enhancing Policy Awareness
 ​Fong Yoong Kheong & Team
 ​Strategic Human Resources, Policy & Planning
 ​SingHealth HQ
Human Resource SHM_HR020 A Traditional Classroom Re-designed into a “Learning Space” to Impact Learning  Kelly Kow Shu Xia & Team PATIENT EXPERIENCE TRANSFORMATION Changi General Hospital
Human Resource SHM_HR021 Improving Employee Experience in ALPS Fiona Ng Yi Ru & Team Human Resources ALPS Pte Ltd
Human Resource SHM_HR022 Deepening Engagement on Learning Matters in SHHQ Tong Yi Kai & Team SHR – L&D SingHealth HQ
Human Resource SHM_HR023 Win-Win-Win Corporate Pass Management System Lynn Chen & Team SHR – L&D SingHealth HQ
Human Resource
 SHM_HR024 Re-connect & Beyond Staff Appreciation  Evon Cheng Yee Wen & Team Human Resource National Dental Centre Singapore
Human Resource SHM_HR025 Rising Stars: Empowering SCH’s Junior Executives Through A Ground-Up Mentorship Programme Arthur Wong De Xiang & Team Communications SingHealth Community Hospitals
Human Resource SHM_HR026 Redesigning Work to go Digital and “Counter-lite” for Listing & Financial Counselling (FC) Lee Wan Pin & Team Pre-Operative & Admitting Services Sengkang General Hospital
Human Resource SHM_HR027 ERM 102 e-Module: Upskilling our ERM Practitioners through Online ERM-ducation NG Wei Kwang & Team Office of Risk Services SingHealth HQ
Human Resource SHM_HR028 Train Like a Champion!  Lucas Goh Chee Keong & Team Clinic Operations SingHealth Polyclinics
Human Resource SHM_HR029 Your Health, Your Pal! Lucas Goh Chee Keong & Team Clinic Operations SingHealth Polyclinics
Human Resource SHM_HR030 Improved Efficiency of the External Appointment (EA) Application Process for the Collaborative Programmes of SMU-SingHealth Graduate Diploma in Healthcare Management & Leadership (GDHM) and SMU-SingHealth Health Economics & Management (HEM)
 Jesslyn Ding Zi Ying & Team Talent Management and Leadership Development, Strategic HR SingHealth HQ
Human Resource SHM_HR031 ALPS HR Connect – Connecting & Engaging our employees no matter where they sits at Cindy Ang Swee Lin & Team Human Resource ALPS Pte Ltd
Human Resource SHM_HR032 Staff Info Hub: A Knowledge Hub for All SHHQ Staff
 Daniel Cheng Weijie & Team Strategic Human Resource SingHealth HQ
​Human Resource
 ​SHM_HR033
 ​Remote Project-based Design Thinking Workshop in driving Patient Safety and Experience in Healthcare
 ​Keith Heng Swee Kok & Team
 ​SingHealth Duke-NUS Institute for Patient Safety & Quality
 ​SingHealth HQ
​Human Resource
 ​SHM_HR034
 ​Show Me to Show You
 ​Lim Yu Shan Trecia & Team
 ​Rehabilitation 
 ​SingHealth Community Hospitals
​Human Resource
 ​SHM_HR035
 ​SCH Patient Experience Associates – Job Redesigning for Better Patient Experience
 ​Stephanie Yeap & Team
 ​Nursing
 ​SingHealth Community Hospitals



OPERATIONS CATEGORY

Abstract Category  Abstract Code Title  Full Name  Department  Institution 
Operations SHM_OP001 To Develop Standard Recipes of Barium Thickened Fluids that Meet Guidelines
 Chia An An Speech Therapy Sengkang General Hospital
Operations SHM_OP002 Continuity of Care: From Inpatient to Outpatient Speech Therapy Referrals Jessica Lim Pei Ying & Team Speech Therapy  Sengkang General Hospital
Operations SHM_OP003 An Automated System to Track and Remind for Timely Ureteric stent Removal (TRACER)
 Ye Shuqin & Team Operating Theatre Sengkang General Hospital
Operations SHM_OP004 Transition of NNI Neuroscience SOC to Next Generation Electronic Medical Record (NGEMR) System Lee Kok Liang & Team Clinical Support Ops National Neuroscience Institute
Operations SHM_OP005 Better Distance, Lesser Steps
 Tan Joo See & Team Nursing SingHealth Polyclinics
Operations SHM_OP006 OphthalmiCalculator: Maximizing Surgical Throughput
 Sherry Lee Li Jing & Team Operating Theatre Singapore National Eye Centre
​Operations
 ​SHM_OP007
 ​Hydrogen Peroxide Vapor (HPV) Decontamination of medical equipment in wards
 ​Boey Zhi Shen Bryan & Team
 ​Process Transformation and Improvement
 ​Singapore General Hospital
Operations SHM_OP008 KaKi* Puzzle
 Lee Hwee Khim & Team Nursing SingHealth Polyclinics
​Operations
 SHM_OP009
 ​Reducing Time Taken to Start Endovascular Thrombectomy for Acute Stroke Patients
 ​Leong Man Qing & Team
 ​Transformation and Improvement
 ​Singapore General Hospital
​Operations
 ​SHM_OP010
 ​To Increase Day Surgery Cases from 7 to 11 at Urology Ambulatory Surgery
 ​Peng Jiping & Team
 ​Urology Operating Theatre
 ​Singapore General Hospital
Operations SHM_OP011 To Ensure 100% Compliance in Taking ‘Declaration of Pregnancy Status’ Consent before Patient Enters the OR Onn Jia Wei, Shalene & Team Ambulatory Surgery Centre Singapore General Hospital
Operations SHM_OP012 Towards a Paperless, Eco-friendly Workplace by Transforming the Patients Satisfaction Survey Process using Technology
 Yasa Yap Siew Geok & Team
 Strategic Operations Office Changi General Hospital
Operations SHM_OP013 Application of Queueing Model for Manpower Optimisation in Outpatient Pharmacy - A Statistical Approach to Optimise Medication Dispensing and Prescription Reviewing
 Tiew Wen Jun Pharmacy Changi General Hospital
Operations SHM_OP014 Think Before You Hit ‘ Transfer ‘ Button
 Chua Gek Hia & Team Nursing SingHealth Polyclinics
Operations SHM_OP015 Pioneering New Hearing Care Delivery Model – Right Siting Hearing Device Repair Related Services to Industry Partner Tan Ping Meng Adam & Team ENT Centre Singapore General Hospital
Operations SHM_OP016 Rooming-in Night Audit
 Teo Puay Ling & Team Delivery Suite KK Women's and Children's Hospital
Operations SHM_OP017 High Occurrence of Linen Shortages within SGH
 Lim ShiHui Celine & Team Environmental Services Singapore General Hospital
Operations SHM_OP018 New Case Video Consultation for Positive Faecal Immunochemical Test (FIT) Woo Shu Juan & Team SOC Operations Singapore General Hospital
Operations SHM_OP019 Find Consultation Rooms in SOC Easily! Poh Kiat Keong Shawn SOC Operations Singapore General Hospital
Operations SHM_OP020 COVID-19 Outpatient Diagnostic & Infusion Centre
 Flora Ang & Team Specialist Outpatient Clinic – Operations Singapore General Hospital
Operations SHM_OP021 Patient & Staff, At The Heart of All We Do Koh Hui Ru & Team SOC Singapore General Hospital
Operations SHM_OP022 Cough! Cough! – Implementing a Combined Surgical/Medical Clinic for Patients with Chronic Refractory Cough. Chua Chen Yan Paul & Team SOC Operations Singapore General Hospital
Operations SHM_OP023 Gardening
 Ng Xue Ying Tricia & Team Rehabilitation Services  SingHealth Community Hospitals
​Operations
 ​SHM_OP024
 ​​Improving Efficiency of Ward Check
 ​​Koh En Wei & Team
 ​Pharmacy
 ​Sengkang General Hospital
​Operations
 ​SHM_OP025
 ​Simplification of Methacholine Challenge Test (MCT) Reports using Computerized Template
 ​Rachel Teo Ying & Team
 ​Clinical Measurement Centre
 ​Sengkang General Hospital
Operations SHM_OP026 Reducing Point-of-Care-Test (POCT) Glucose Monitoring for Diabetes patients on only Oral Hypoglycemic Agents (OHGA) Wong Peng Yong, Andrew & Team Post Acute and Continuing Care SingHealth Community Hospitals
Operations SHM_OP027 Study Document Archival Process
 Tng Jia Qi & Team KK Research Centre KK Women's and Children's Hospital
Operations SHM_OP028 Conducting Building Façade Inspection using Drone & AI technologies
 Lee Shi Hui & Team Facilities Management  Changi General Hospital
Operations SHM_OP029 Using Photocell to Control Link Bridge Lightings
 Lee Shi Hui & Team Facilities Management  Changi General Hospital
Operations SHM_OP030 Baby Where’s Your Birth Certificate?
 Lok Sun Sun & Team Speciality Ambulatory Services KK Women's and Children's Hospital
​Operations
 ​SHM_OP031
 ​Developing an Interactive Clinical Dashboard to Monitor Infections in Transplant Recipients
 ​Amber Chung Hwa Hwa & Team
 ​SingHealth Duke-NUS Transplant Centre
 SingHealth HQ
Operations SHM_OP032 KKH BMS MSF Baby Alert Rajam D/O Veerappan & Team Ward 34 KK Women's and Children's Hospital
Operations SHM_OP033 Digital Signature for Tenancy Agreements
 Lee Worn Jiun & Team Patient Support Services KK Women's and Children's Hospital
Operations SHM_OP034 Interface of Delivery from SCM to SAP
 Daryl Asher Hoe Joon Fai & Team Admissions KK Women's and Children's Hospital
Operations SHM_OP035 Streamlining the Process of Cat A Documents and Medications Collections after SOC Appointments Chong Bao Yi & Team Correctional Health Changi General Hospital
Operations SHM_OP036 Reducing the Turnaround Time for Ops Mining Chest X-Ray Results
 Ng Su Hui & Team Correctional Health (Current Ops) Changi General Hospital
Operations SHM_OP037 Prevent Unnecessary Cat A Movements to CGH Specialist Outpatient Clinics (SOC)
 Nurnadhirah Binte Amir Musa & Team Correctional Health (Current Ops) Changi General Hospital
​Operations
 ​SHM_OP038
 ​Process Improvement for Sharing Information on the License Related to Medical Equipment
 ​Norizah Abas & Team
 ​Biomedical Engineering Department
 ​KK Women's and Children's Hospital
Operations SHM_OP039 “Tell Me When” through Tiger Text (T3) Tor Jin Yun & Team Radiography Changi General Hospital
Operations SHM_OP040 Value-based Healthcare (VBHC): Harnessing Robotic Process Automation (RPA) for Implementation of Individual Clinician Report (ICR)
 Khema Han Ziyan & Team Strategy Management and Analytics Singapore General Hospital
Operations SHM_OP041 The Stagger Team Trolley: Trolleying for Efficiency
 Gerald Ong Zi Peng & Team Operating Theatre Singapore National Eye Centre
Operations SHM_OP042 Wise Clicks
 Tham Yu Ying & Team Health Information Management Services (HIMS) Changi General Hospital
Operations SHM_OP043 Implementation of One Person Electronic Computerised Physician Order Entry Group and Cross Match In Singapore General Hospital Hwang Chung Cheng & Team Speciality Nursing Singapore General Hospital
Operations SHM_OP044 Wall painting reduces fall – the Art and Science of fall prevention Ng Siok Peng & Team Operating Theatre Services Sengkang General Hospital
Operations SHM_OP045 New Workflow Positive Oral Contrast for CT Scan Wee Jun Chiang & Team Radiography Changi General Hospital
Operations SHM_OP046 Handling Technique Of Escaped Non-Human Primates In Animal Holding Rooms
 Ryan C. Maniquiz & Team Sing health Experimental Medicine Centre SingHealth HQ
Operations SHM_OP047
 Importance Of Proper Handling And Procedures On Boar Semen Collection For Use In In Vitro Experiments
 JANARTHANA SAHAYARUBAN & Team NLARF SingHealth HQ
​Operations
 ​SHM_OP048
 ​Streamlined Procurement and Evaluation of Animal Feed, Sustained Animal Care and Research
 ​Stephanie Ng Kim Lian & Team
 ​SingHealth Experimental Medicine Centre
 ​SingHealth HQ
​Operations
 ​SHM_OP049
 ​Techniques Used To Minimize Stress In Cave Nectar Bats (Eonycteris spelaea)
 ​Ranjit Kumar S/O Patmanathan & Team
 ​SingHealth Experimental Medicine Centre
National Large Animal Research Facility
 ​SingHealth HQ
​Operations
 ​SHM_OP050
 ​Transfer of Rodents from National Cancer Centre Singapore Animal Housing Unit to SEMC Academia Rodent Animal Housing Unit
 ​Sebastian Jose David
 ​SingHealth Experimental Medicine Centre
 ​SingHealth HQ
​Operations
 ​SHM_OP051
 ​Using Sterile Flocked Swabs as an Alternative Method for Rodent Health Monitoring
 ​Mynn Michelle Dy Varela & Team
 ​SingHealth Experimental Medicine Centre
 ​SingHealth HQ
Operations SHM_OP052 Journey to Digitising CTCC’s Training Courses Jasmine Foo & Team
 Clinical Trials Coordinating Centre SingHealth HQ
Operations SHM_OP053 Evaluating Healthy Volunteer Recruitment Strategies
 Dharmini Dharmasegaran & Team Investigational Medicine Unit SingHealth HQ
​Operations
 ​SHM_OP054
 ​Implementation of On-premise Research Data Science and Systems Explorer (ODySSEy)
 ​NARAYANAN RAGAVENDRAN & Team
 ​HEALTH SERVICES RESEARCH CENTRE (HSRC)
 ​SingHealth HQ
​Operations
 ​SHM_OP055
 ​Decision Support for Crisis Emergency Resource in Nursing (DiSCERN)
 ​Lam Shao Wei, Sean & Team
 ​Health Services Research Centre (HSRC)
 ​SingHealth HQ
Operations SHM_OP056 Can SKH DoR Reduce MRI Outpatient Wait Times without Buying More Machines CHAN Stefanie Yick Shun & Team
 Department of Radiology Sengkang General Hospital
Operations SHM_OP057 100% Eliminate and Prevent Medication Wastage using Wireless Temperature Monitoring System at all Outpatient Clinics BEN NEO CHEE KEONG & Team BME Changi General Hospital
Operations SHM_OP058 Continuing Sustainable Early Interventions for Post Discharge Patients with Acute Myocardial Infarction (AMI) Foong Mei Mei & Team Case Management Changi General Hospital
Operations SHM_OP059 Reducing Contrast Media used in Head and Neck CT Simulation Scans: A Quality and Cost-efficiency Assessment Abdul Shahid Bin Zakaria & Team Division of Radiation Oncology (DRO) National Cancer Centre Singapore
Operations SHM_OP060 Reduction of Fresh Frozen Plasma Wastage in Sengkang General Hospital Jason Chay & Team Pathology Sengkang General Hospital
Operations SHM_OP061 Streamlining Towards Success – The Adoption of A Shared Services Model For SingHealth Biomedical Engineering Department Ma Guang Rui & Team Shared Services Biomedical Engineering SingHealth HQ
Operations SHM_OP062 Efforts to Mitigate Risks in Medical Devices and Systems (MDS) Security through People, Process and Technology
 Leung Zhen Kit, Billy & Team Medical Device Technology SingHealth HQ
​Operations
 ​SHM_OP063
 ​Community Therapeutics Programme – Delivering Specialist Treatments in the Community  
 ​Yeo Siaw Ing & Team
 ​Department of Rheumatology & Immunology 
 ​Singapore General Hospital
Operations SHM_OP064 To Improve the Online Information Accessibility to Reduce the Number of Calls/Emails Received by HR Colleagues Noorsuriani Binte Md. Taib & Team Human Resources KK Women's and Children's Hospital
Operations SHM_OP066 Process Improvement of Neonatal Bilirubin Testing within NICU with the use of Existing Radiometer ABL 90 Ng Wei Di & Team Med:Neonatology KK Women's and Children's Hospital
Operations SHM_OP067 The ART of Inhalers – Administering the Right Technique (A post 6 months review)
 TOH HSIAO PENG & Team ADVANCED CLINICAL SPECIALTY NURSING Sengkang General Hospital
Operations SHM_OP068 A Novel Approach Towards Achieving Transformational Success in Administrative Work Processes using Robotic Process Automation – An SGH Division of Medicine Case Study
 Ong Boon Kiat, Gary & Team Office of Hospital Experience Singapore General Hospital
​Operations
 ​SHM_OP069
 ​Going SMR: Streamlining Your Reports with Electronic Documentation
 ​Lee Yi Hao Julian & Team
 ​Department of Pathology and Laboratory Medicine
 ​KK Women's and Children's Hospital
Operations SHM_OP070 Simplify Sendout Test ordering: Optimizing the test order process
 Lee Yi Hao Julian & Team Department of Pathology and Laboratory Medicine KK Women's and Children's Hospital
Operations SHM_OP071 Discharge Efficiency HEROES – Improving Discharge Timing through a multifaceted approach Chai Siang Chew & Team Cardiology Changi General Hospital
Operations SHM_OP072 3 Tiers, 2 Modes, 1 Stop - Redesigning the Patient Service Centre for Patients and Staff Wong Yen Choo, Adeline & Team Inpatient Operations Changi General Hospital
Operations SHM_OP073 Together, We Go Home Early – Planned Discharge amongst Orthopaedic Elective Patients Tan Mei Fen & Team Inpatient Operations Changi General Hospital
Operations SHM_OP074 Streamlining Operations and Resources for Service Innovation Course – WSQ Everyday Improver
 Kelly Kow & Team Patient Experience Transformation Changi General Hospital
​Operations
 ​SHM_OP075
 ​When 2 Become One
 ​Wilson Cynthia Francisca & Team
 ​Operating Theatre (Theatre Sterile Supply Unit)
 ​Singapore National Eye Centre
Operations SHM_OP076 First to Discharge Lounge, Then (back) to Nursing Home - Expanding the utilisation of Discharge Lounge (DL) for Nursing Home (NH) discharges Lau Soy Soy & Team Nursing Admin Changi General Hospital
Operations SHM_OP077 Moving FORWARD (Foldable aid with Oxygen cylinder holder to facilitate Walking with Attachments, Drips and Drains) CHEAH CHEN HUI, SOPHIA & Team PHYSIOTHERAPY Singapore General Hospital
Operations SHM_OP078 Computer Aided Detection of Colonic Polyps during Colonoscopy – A Cost Effectiveness Analysis
 Tan Jian Han & Team Colorectal Surgery National University of Singapore
​Operations
 ​SHM_OP079
 ​Self Triage and Registration Kiosk [STARK] (For ED Patients)
 ​Linda Binte Ismail & Team
 ​Emergency Department Operations
 ​Changi General Hospital
​Operations
 ​SHM_OP080
 ​Streamlining Processes for Physiotherapy Inpatient Sale Appliances
 ​Streamlining Processes for Physiotherapy Inpatient Sale Appliances
 ​Department of Physiotherapy
 ​Singapore General Hospital
Operations SHM_OP081 Sword and Shield - The Hospital's Efforts at Maintaining Crisis Readiness while Managing the Pandemic Muhammad Iskandar Bin Ahmad Fajar & Team Crisis Planning and Operations Changi General Hospital
​Operations
 ​SHM_OP082
 ​Forged by Fire as a Smart Nation
 ​Wilson Ong & Team
 ​Crisis Planning and Operations
 ​Changi General Hospital
Operations SHM_OP083 Easily Triggered! Soh Ngee Wen Euston & Team
 Operations Planning Changi General Hospital
​Operations
 ​SHM_OP084
 ​Evaluation of EHS Legal Compliance Initiative
 ​Alex Pang Siau Chon & Team
 ​Workplace Safety & Health
 ​Changi General Hospital
Operations SHM_OP085 Automating Bed Assignment with Artificial Intelligence Solver Lee Jiunn Kee & Team Admitting Services Singapore General Hospital
Operations SHM_OP086 Elimination of Cockroach Infestation in Food Services Department, SGH
 Aaden Tan Bao Kuang & Team Environmental Services  SingHealth HQ
Operations SHM_OP087 Quality Improvement to 120 Units of Kitchen Food Trolley, Enhancement of Design so as to Prevent Spillage of Unconsumed Beverage during Food Transportation. This is to Resolve Hygiene Concern and Stained / Unsightly Flooring of Basement 1 Corridor and Service Tunnel of SingHealth Tower Lim Eileen & Team Food Services Singapore General Hospital
Operations SHM_OP088 Streamlining Newborns Hearing Screening Missed Cases Process at KKH
 Janani D/O Nadarajan & Team Division of Medicine KK Women's and Children's Hospital
Operations SHM_OP089 Civil Emergency (CE) Activation via H-Cloud Services
 Jason Lian Jianming & Team Crisis Planning & Operations Singapore General Hospital
Operations SHM_OP090 Portable Battery for Trauma Ambulance Adrian Low Kit Hoe & Team General Services Changi General Hospital
Operations SHM_OP091 Express Check In/Check Out of Doctors On-Call Rooms in CGH Adrian Low Kit Hoe & Team General Services Changi General Hospital
Operations SHM_OP093 1-stop BrEAST: A one-stop Breast Evaluation, Accelerated Screening and Treatment Centre at Sengkang General Hospital  Leong Qi Hui Faith & Team General Surgery Sengkang General Hospital
Operations SHM_OP094 Reduction of inappropriate referrals by Business Office
 Cheong Kai Ting & Team Medical Social Services Sengkang General Hospital
Operations SHM_OP095 Saving Clinical Man-hours: An initiative to Streamline MIS-C Reporting at KKH through Backend Data Retrieval Jenifer Soo Shui Lian & Team Division of Medicine KK Women's and Children's Hospital
Operations SHM_OP096 Improving Muscle Strength and Flexibility with the eLearning Program for Perioperative Nurses Ye Biyin & Team Operating Theatre Sengkang General Hospital
Operations SHM_OP097 50% Time Reduction Of Consignment Handling By Redesigning Delivery Process In Operating Theatre  Tey Hui Ru & Team Operating Theatre Sengkang General Hospital
Operations SHM_OP098 Paper-less & Digitization – A Journey towards E-financial Case Handling
 Kong Jie Ying
Wong Jia Hui & Team
Miriam Soh		 Inpatient Operations Changi General Hospital
Operations SHM_OP099 Management of 9000s in SingHealth Polyclinics-Bedok Kelvin Tan Boon Hao & Team Operations SingHealth Polyclinics
Operations SHM_OP100 Project SMOOTHER (StreaMlining OperatiOns of THe ER) Koh Shao Hui & Team Emergency Medicine Sengkang General Hospital
Operations SHM_OP101 Deflect Away! Optimizing SGH General Enquiries (GE) Hotline
 Muhammad Haziq Bin Saini & Team Call Centre and Telecommunication Services (CCTS) Singapore General Hospital
Operations SHM_OP102 Revamping the Process for Reporting of Telephony Faults Muhammad Haziq Bin Saini & Team Call Centre and Telecommunication Services (CCTS) Singapore General Hospital
Operations SHM_OP103 PABX System and Security Enhancement for Singapore General Hospital
 Muhammad Haziq Bin Saini Call Centre and Telecommunication Services (CCTS) Singapore General Hospital
Operations SHM_OP104 Transit Place (TP) in Emergency Department (ED)
 Lim Song Quan Jeremy Emergency Department Operations Changi General Hospital
Operations SHM_OP105 SNACK for Day Ward
 Cheryl Kek Yan Lin & Team
 Day Ward Singapore National Eye Centre
​Operations
 ​SHM_OP106
 ​Evolution of Full-Spine Imaging at KK Women’s and Children’s Hospital (KKH) – Improving Patient Safety and Patient Experience
 ​Tang Kiew Hoon & Team
 ​Department of Diagnostic and Interventional Imaging
 ​KK Women's and Children's Hospital
Operations SHM_OP107 Using Colours to Enhance our Wayfinding Efforts in Emergency Department Zeng Zhenhao & Team ED Operations Changi General Hospital
Operations SHM_OP108 Project Back to Breastfeeding (B2B)”  – A curb cut to exclusive breastfeeding at discharge through “Targeted Universalism”
 Srabani Bharadwaj & Team Dept. of Neonatal & Developmental Medicine Singapore General Hospital
Operations SHM_OP109 Team-Optimzer for Diabetes Care using Bedside POCT
 Lim Soo Ting Joyce & Team Nursing Clinical Services KK Women's and Children's Hospital
Operations SHM_OP110 Automating Data Preparation to Enrol Patients for Online Patient Reported Experience Survey (PREMS) Lim Kok Ann Amos & Team Office of Patient Experie KK Women's and Children's Hospital
Operations SHM_OP111 Moving towards a Paperless Approach for the Assignment of General Medicine Doctors in SAP
 Muhammad Luqhman Nurhakim Bin Abdul Halim
& Team		 SC Ops Changi General Hospital
Operations SHM_OP112 Can I have an Update Pls?
 Ng Ching Hui Stephanie ED Operations Changi General Hospital
Operations SHM_OP113 Singapore General Hospital (SGH) Civil Emergency Response Plan (CERP) – Plan 20 (P20)
 Marcus Koh Wai Leong & Team Crisis Planning and Operations Singapore General Hospital
​Operations
 ​SHM_OP114
 ​In-Situ Simulation to Enhance the Enterprise Risk Management (ERM) Review Process
 ​Felicia Ang Yiqian & Team
 ​Clinical Risk Management, Office of Patient Safety and Quality
 ​Singapore General Hospital
Operations SHM_OP115 Reducing the Incidence of Missing Instruments Post-delivery in the Labour Ward: A Quality Improvement and Patient Safety Initiative
 Lee Bik Yik & Team Delivery Suite KK Women's and Children's Hospital
Operations SHM_OP116 Ward Supply of wound products for Quick Treatment Initiation Lim Yi Xian Joycelyn & Team Ward 14 Changi General Hospital
Operations SHM_OP117 Reduce Percentage of Prescription Errors Requiring Pharmacy Staff Intervention Related to Dosage and Improper Drug Selection in Children’s Emergency
 Joselino Ilagan Caraos & Team Paediatric Emergency Department KK Women's and Children's Hospital
Operations SHM_OP118 Voicebot: An Automated Pre-Operation Calling System for Day Surgery and Same Day Admission Patients Chee Li Li & Team Division of Nursing KK Women's and Children's Hospital
Operations SHM_OP119 Optimizing Storage Space Consumption Through Usage of Vacuum Bags to Store Bulky Linens
 Connie Wong Yoon Foon & Team Environmental Services Sengkang General Hospital
​Operations
 ​SHM_OP120
 ​Improving the Code Blue Emergency Response in Department of Diagnostic Interventional and Imaging (DDII)
 ​Pamela Teo & Team
 ​Department of Diagnostic and Interventional Imaging (DDII)
 ​KK Women's and Children's Hospital
Operations SHM_OP121 Light at the End of Tunnel – Less Pain for Healthcare Workers and Patients Lee Mao Sheng & Team
 Crisis Planning and Operations Sengkang General Hospital
Operations SHM_OP122 SOC GO! Koh Kai Tian & Team Specialist Clinic Operations Changi General Hospital
Operations SHM_OP123 Enhanced Self-Service Function with Better Efficiency and Patient Experience Chen Jia Jia & Team SC Ops - Admin Changi General Hospital
Operations SHM_OP124 Real Time Consolidated View of Patient Requests to Appointment Services Melissa Koh Ya Rui & Team
 Specialist Clinic Operations Changi General Hospital
Operations SHM_OP125 Paper-less Appointment Change Notification Melissa Koh Ya Rui & Team Specialist Clinic Operations Changi General Hospital
Operations SHM_OP126 The 5 “RIGHTS” in iECG Transfers   (Right Patient, ECG Order, Visit Number, Transfer and Documentation) Deng Shubin & Team Nursing (SHP- Eunos) SingHealth Polyclinics
Operations SHM_OP127 Automating COVID 19 Patient Listing Ang Tiong Jin & Team Inpatient Operations Changi General Hospital
Operations SHM_OP128 Impact of the Success of Implementation of a Detailed Fall-risk Workflow in Achieving Enhanced Care for Fall- risk Patient in a Busy Ultrasound Section Elizabeth Chen Mei Hua & Team DDII KK Women's and Children's Hospital
Operations SHM_OP129 Creating a Seamless Workflow For Patients Undergoing Direct Observation Therapy (DOT) in Correctional Health Medical Facility Elaine Wee Geok Ling & Team Correctional Health Nursing Department Changi General Hospital
Operations SHM_OP130 Billing Newly Diagnosed Patients in Haematology Centre Within 3 Working Days Alvin Ignatius Tan Wei Siang & Team SOC Operations Singapore General Hospital
Operations SHM_OP131 Implementation of Health Screening Process for Prospective Hospital Decontamination Station (HDS) Members Tan Li Fang & Team Crisis Planning & Operations Singapore General Hospital
Operations SHM_OP132 Optimisation of Health Screening Form for Prospective Hospital Decontamination Station (HDS) Members Tan Li Fang & Team Crisis Planning & Operations Singapore General Hospital
Operations SHM_OP133 Cabcharge E-voucher Nur Zaida Binte Suaini & Team
 Medical Social Services Singapore General Hospital
Operations SHM_OP134 Our Journey from Stress to Joy to Zen through Automation for COVID-19 (and perhaps Future Pandemics) Jenifer Soo Shui Lian & Team Division of Medicine KK Women's and Children's Hospital
Operations SHM_OP135 NDCS “Digital First” Specialist Clinic Hi Cheong Leong & Team
 Operations National Dental Centre Singapore
​Operations
 ​SHM_OP136
 ​Simplification of Work Process and Reducing the Time Taken for Urea Breath Test (UBT) 
 ​Rachel Teo Ying & Team
 ​Clinical Measurement Centre
 ​Sengkang General Hospital
Operations SHM_OP137 Decreasing Patient Waiting Times for SKH Anesthesia Pre-operative Evaluation Clinic
 Lim Wan Yen & Team Anaesthesiology Sengkang General Hospital
​Operations
 ​SHM_OP138
 ​Exploring the Benefits and Limitations of Google Glass for SGH@Home Remote Consultations
 ​Amira Binte Toriman & Team
 ​Population Health & Integrated Care Office
 ​Singapore General Hospital
​Operations
 ​SHM_OP139
 ​To Enhance Patient Care during Transfers by Improving Communication between Care Providers
 ​Jean Lee Ern Hui & Team
 ​Clinical Quality & Compliance, Department of Correctional Health
 ​Changi General Hospital
Operations SHM_OP140 Streamlining Recovery: Harnessing Robotic Surgery for Shorter Hospital Stays in Low Rectal Cancer Patients Undergoing Ultralow Anterior Resection Koo Chee Hoe & Team Department of Colorectal Surgery Singapore General Hospital
Operations SHM_OP141 Process Improvement In Managing Clinic Resource Changes in OAS
 Leonard Goh Kang Liak & Team Clinical Services Singapore National Eye Centre
Operations SHM_OP142 Optimizing Nurse Training: A Win for Patient, Staff and Hospital 
 Huang Huiling & Team Ward 71 KK Women's and Children's Hospital
Operations SHM_OP143 Right-Siting of SGH Patients Infected with Carbapenemase-Producing Carbapenem-Resistant Enterobacteriaceae (CPCRE) in a Centralised Isolation Ward to Improve Operational Efficiency and Free Up Single (A1) Rooms for Non-Subsidised Patient Use Sandra Aw & Team Bed Management Unit Singapore General Hospital
Operations SHM_OP144 Achieving Manpower Savings through Adoption of a Streamlined Approach to the Validation of Admitted Emergency Dept (ED) Patients who Waited More than 10 hours  Goh Ze We & Team Admitting Services Singapore General Hospital
Operations SHM_OP145 Improving Safety of Early Ward Review (EWR) Patients at Singapore General Hospital’s Emergency Dept (SGH ED) by Ensuring Prompt Response to Bed Request Joseph Cheong Kin Meng & Team Bed Management Unit Singapore General Hospital
Operations SHM_OP146 Assigning Designated Code Blue Responder and Enhanced Workflows Reduce Response Time and Improve Patient Safety in Sengkang General Hospital’s Operating Theatre Complex TAYLOR LIM XIN YI & Team ANAESTHESIOLOGY Sengkang General Hospital
Operations SHM_OP147 Staff Wellness
 Lam Gia Thieu & Team Facilities Development Changi General Hospital
Operations SHM_OP148 Visualizing Health and Healthcare Utilization in Singapore: The Population Health Dashboard
 Ang Boon Hwee & Team Group Finance Analyst SingHealth HQ
Operations SHM_OP149 Modifying of Existing Stainless Steel Carts (SSC) to Eliminate Trip and Fall Incident
 Eunice Ng Chu Qing & Team Environmental Services Singapore General Hospital
Operations SHM_OP150 Enhanced Patient’s Journey & Administrative Process in in Children’s Day Therapy (CDT) and Women’s Day Therapy Centre (WDTC) Liu Jingjing  & Team Ward 76/Children’s Day Therapy KK Women's and Children's Hospital
Operations SHM_OP151 To Improve Process for Repeat Prescription (RP) Irene Teo Bao Yun & Team Cardiac Clinics National Heart Centre Singapore
Operations SHM_OP152 Revamping Cardiac Lab (ECHO) Resource Irene Teo Bao Yun & Team Cardiac Clinics National Heart Centre Singapore
Operations SHM_OP153 Load-levelling of Blood Test Appointment in NHCS Clinical Lab
 Josephine Ng Xiao Hui & Team SOC Cardiac Clinics National Heart Centre Singapore
​Operations
 ​SHM_OP154
 ​Prehabilitation in Frail Patients Undergoing Cardiac Surgery
 ​Haja Mydin S/O Yah Kathier & Team
 ​Cardiac Physiotherapy Services
 ​National Heart Centre Singapore
Operations SHM_OP155 Optimising Bed Utilisation in Cardiac Thoracic Intensive Care Unit (CTICU)
 Tan Jee Song Kimbell & Team Cardiothoracic Intensive Care Unit National Heart Centre Singapore
Operations SHM_OP156 Reduction in Response Time of the Company Emergency Response Team (CERT) in the event of Fire Emergency Stephen Tan Kim Peng & Team Support Services National Heart Centre Singapore
Operations SHM_OP157 Enhancing MRI Outpatient Scheduling and Clinical Operations through Improved Work Processes at Neuroradiology Department
 Cycilia Kan Mei Ling & Team Neuroradiology National Neuroscience Institute
​Operations
 ​SHM_OP158
 ​Streamlining Process and Logistics of Documents from SGH@Home to HIMS
 ​Koh Guat Cheng & Team
 ​Health Information Management Services
 ​Singapore General Hospital
Operations SHM_OP159 Facial Recognition Automated Visitor Management System (FRAVMS) Ng Jing Xiang & Team Visitor Services Singapore General Hospital
Operations SHM_OP160 Enhanced Code White Activation Mohamed Ridzuan Bin Sulaiman & Team
 DEM Singapore General Hospital
Operations SHM_OP161 Secure Messaging and Cost Savings with Personalised Notifications on SingHealth's Health Buddy Loke Chui Yee  & Team GCOO's Office - Operations SingHealth Polyclinics
Operations SHM_OP162 Not Every Body! Selective Screening for Haemoglobin H Inclusion Bodies Using Red Cell Indices – An Improvement in Work Efficiency Ang Soh Hong & Team Haematology Laboratory KK Women's and Children's Hospital
Operations SHM_OP163 MODIFIED WORKFLOW FOR ADMINISTRATION OF MEDICATIONS AND BLOOD PRODUCTS IN ISOLATION WARDS Andy Goh Ming Jin  Ward 68 Singapore General Hospital
Operations SHM_OP164 Counting as easy as 1,2,3! Siti Khadijah Binte Zainuddin Ward 73 Singapore General Hospital
Operations SHM_OP165 To Improve the Current Layout and Streamline the Work Process in MCL3 Procedure Room Samantha Jayemalini D/O Vijeyakumar
 Outpatient Clinic Operations Sengkang General Hospital
Operations SHM_OP166 Forging Strategic Partnership With An Audio-Visual (AV) Vendor For An Innovative AV Maintenance Scheme To Support AV System in SingHealth Tower (SHT), Outram Community Hospital (OCH) and Academia (ACAD) Buildings    
 Tay Koon Khiam Academy SingHealth HQ
Operations SHM_OP167 Redefining Value Proposition – Cessation of Urology Phone Consult Clinic Boon Hwee Lan & Team SOC Operations Singapore General Hospital
Operations SHM_OP168 Enhancing Patient and Staff Safety Through Design in KKH@Halifax Mental Wellness Clinic Elaine Nah Chai Me & Team
 Speciality and Ambulatory Services KK Women's and Children's Hospital
Operations SHM_OP169 Evaluation of Ambulance Transport Policies to divert Out-of-hospital Cardiac Arrest patients to cardiac arrest centers Lam Shao Wei Sean & Team Health Services Research Centre SingHealth HQ
Operations SHM_OP170 Efficient AI-based Triage Framework for Head and Neck Cancer Screening
 Lam Shao Wei Sean & Team Health Services Research Centre SingHealth HQ
​Operations
 ​SHM_OP171
 ​Surgical Systems Response to COVID-19 Pandemic
 ​Lam Shao Wei, Sean & Team
 ​Health Services Research Centre (HSRC
 ​SingHealth H
Operations SHM_OP172 The Impact of Elective Surgery Postponement during COVID-19 on Emergency Bellwether Procedures in Singapore Chan Sze Ling & Team Health Services Research Centre SingHealth HQ
Operations SHM_OP173 Medical Social Services Community Clinic 
 Ng Yong Xian  & Team Medical Social Services  Singapore General Hospital
Operations SHM_OP174 Tan Tock Seng Hospital Central Fill Pharmacy For Medication Delivery
 Lai Ho Yan & Team Pharmacy Practice Tan Tock Seng Hospital
     


PATIENT EXPERIENCE CATEGORY

Abstract Category  Abstract Code Title  Full Name  Department  Institution 
Patient ExperienceSHM_PE001Nurse-Driven Delirium Care Management Protocol to Reduce Falls, Physical Restraint Use and Pressure Injury Acquisition Among the Hospitalised Older Adults
Cai Huimei & TeamAdvanced Clinical and Specialty NursingSengkang General Hospital
Patient ExperienceSHM_PE002Retreat, Sweet Feet! Improving diabetic foot screening rates in DM patients at Pasir Ris PolyclinicStella Poh Xiao Jun & TeamMedicalSingHealth Polyclinics
Patient ExperienceSHM_PE003Temi Robot and Her Life after COVID-19 Yip Shu Min & TeamNursing Department SingHealth Community Hospitals
Patient ExperienceSHM_PE004
Reduced Frequency of Specialist Outpatient Clinic Visits During Patients’ Admission in Sengkang Community Hospital Yip Shu Min & TeamNursing Department SingHealth Community Hospitals
Patient ExperienceSHM_PE005
Co-appraising Wayfinding and Signage with Patients and Caregivers to Improve Navigation ExperienceKeith Heng Swee Kok & TeamIPSQSingHealth HQ
Patient ExperienceSHM_PE006
Transcending the Boundaries of Patient Education in Radiotherapy Using a Virtual Reality Application to Enhance Patient Experience for Paediatric PatientsPang Pei Ping Eric & TeamDRONational Cancer Centre Singapore
Patient ExperienceSHM_PE007
Help Me Find My Way!Sim Fong Ling, Stella & Team SingHealth Polyclinics
Patient ExperienceSHM_PE008Achieving Blood Pressure to Target for Active Cardiovascular Disease (CVD) Patients at Outram PolyclinicChoo Wei Tak & TeamMedical SingHealth Polyclinics
Patient ExperienceSHM_PE009
Empowering Patients with Chronic Pain Management Jeslyn Foo Jie Ling & TeamAdvanced Clinical and Specialty NursingSengkang General Hospital
Patient ExperienceSHM_PE010To Optimise Pain Control for Patient Underwent Hip Fracture Surgery Leading to Better Rehabilitation Experience for a Period of 6 months in Orthopaedic WardsJeslyn Foo Jie Ling & TeamAdvanced Clinical and Specialty NursingSengkang General Hospital
Patient ExperienceSHM_PE011
The Effect of Therapeutic Music in Reducing Peri-operative Anxiety for Patients
Coming for Caesarean Section under Regional Anaesthesia		Shen Haiying & TeamMajor OTKK Women's and Children's Hospital
Patient ExperienceSHM_PE012
Reducing Inappropriate Investigations for Minor Lower Limb CellulitisLiang Leer & TeamOffice of Value Driven CareSingapore General Hospital
Patient ExperienceSHM_PE013
Reduce Waiting Time during Intravesical Therapy in Urology Clinic   Ma Victoria Dela Cruz Gonzalves & TeamAdvanced Clinical & Specialty Nursing Sengkang General Hospital
Patient ExperienceSHM_PE014Prevent Kinking of Percutaneous TubesMa Victoria Dela Cruz Gonzalves & TeamAdvanced Clinical & Specialty Nursing Sengkang General Hospital
Patient ExperienceSHM_PE015Reducing the Incidence of Urinary Tract Infection (UTI) Developing within Acute Stroke Unit (ASU)Rizal Bin Arif & TeamWard 74 - Neurology/ NeurosurgerySingapore General Hospital
Patient ExperienceSHM_PE016
Improving Access to Care for Orthodontic Walk-in PatientsHor Kang Li Jocelyn & TeamOrthodonticsNational Dental Centre Singapore
Patient ExperienceSHM_PE018Reducing Patient’s Waiting time for Consultation at SOC Ortho ClinicsNEW ZIYANG & TeamSPECIALIST OUTPATIENT CLINICSingapore General Hospital
Patient ExperienceSHM_PE019Rapid Access FooT (RAFT) Clinic Flora Ang Cai Feng & TeamSpecialist Outpatient Clinic - OperationsSingapore General Hospital
Patient ExperienceSHM_PE021Activating Patient’s Voice in our National Medication Information Leaflets Lim Kae Shin & TeamPharmacyKK Women's and Children's Hospital
Patient ExperienceSHM_PE022
An Education Programme: Parent-administered Metered-dose Inhaler (MDI) in Treatment of Bronchitis and Mild to Moderate Respiratory Distress in a Paediatric Emergency Department in Singapore
Nur Nasiha Binte Mohamed Bahrudin & TeamChildren’s Emergency Department KK Women's and Children's Hospital
Patient ExperienceSHM_PE023
Patient Service Associate (PSA)-Led Vitamin Dispensing Counter – A One-Stop Service for Subsidised Obstetric PatientsCheah Rui’En Lynette & TeamSpeciality & Ambulatory ServicesKK Women's and Children's Hospital
Patient ExperienceSHM_PE024
Let’s go “E”-online for Change of Ward Type (Higher/Lower Ward)Esther Low Su Yen & TeamEGH Planning OfficeSingHealth HQ
Patient ExperienceSHM_PE025APN-led Polyp Follow-Up Virtual Clinic: A Look at Patient SatisfactionJuriyah Yatim & TeamSpeciality NursingSingapore General Hospital
Patient ExperienceSHM_PE026Community Therapeutics Programme (CTP) : Administering Specialist Therapeutics Treatments in the CommunityYeo Siaw Ing & TeamDepartment of Rheumatology & immunologySingapore General Hospital
Patient ExperienceSHM_PE029
Optimizing Glycaemia Control: A Multidisciplinary Team ApproachTAN KWONG KENT & TeamMARINE PARADE POLYCLINIC SingHealth Polyclinics
Patient ExperienceSHM_PE030
SAY NO TO TEARS…YES TO CAREThiri Mya San & TeamOperating TheatreSingapore National Eye Centre
Patient ExperienceSHM_PE032Development of Deep Learning Models for Abnormality Detection in Small Bowel Capsule Endoscopy Images to Improve Health Delivery OutcomesJiang Bochao & TeamGastroenterology and HepatologyChangi General Hospital
Patient ExperienceSHM_PE037
Optimizing the Efficiency and Accuracy of Afternoon Tea Serving at Ang Mo Kio Thye Hua Kwan HospitalMok Wang Yen & TeamAllied HealthAMK
Thye Hua Kwan
Patient ExperienceSHM_PE038Patient Journey Map for bi-level Emergency Department Azfar Jalil ED OperationsChangi General Hospital
Patient ExperienceSHM_PE039A Quality Framework for Medication Safety in Delirium and DementiaBharathi Balasundaram & TeamPsychological MedicineChangi General Hospital
Patient ExperienceSHM_PE040Tailored and Targeted Counselling for SHP Patients Newly Started on Chronic Oral MedicationsIan Tan Sheng Feng & TeamPharmacySingHealth Polyclinics
Patient ExperienceSHM_PE041Executing Patient Experience Operation – Befriending with Health BuddyEunice Tan Xiu Fen & TeamPatient Experience TransformationChangi General Hospital
Patient ExperienceSHM_PE042
The Role of Therapeutic Gardens in the Dementia Ward in a Teaching Hospital in Singapore
Lim Si Ching & TeamGeriatric MedicineChangi General Hospital
Patient ExperienceSHM_PE043
Therapeutic Gardens in a Dementia WardLim Si Ching & TeamGeriatric MedicineChangi General Hospital
Patient ExperienceSHM_PE044Retraining on the Morse Fall Scale assessment to the Nurses and modification of the fall audit form to reduce fall rate in 2022 Sue Mgone Mgone & TeamWard 19Changi General Hospital
Patient ExperienceSHM_PE045
Journey to Continuous Improvement of KKH@Halifax Accessibility for Better Patient ExperienceLee Jing Jing & TeamQuality Safety & Risk ManagementKK Women's and Children's Hospital
Patient ExperienceSHM_PE046PIKACHU: Project to Improve Kin Advice, Communications & Helpful UpdatesNg Mingwei & TeamEmergency MedicineSingapore General Hospital
Patient ExperienceSHM_PE047Enhancing Patients’ Waiting Time in Pasir Ris Polyclinic Shiqah Binte Mohamad Ismail & TeamNursing SingHealth Polyclinics
Patient ExperienceSHM_PE048
Easy Peasy, Discharge EasyTan Qiu Yan & TeamPre-Operative & Admitting ServicesSengkang General Hospital
Patient ExperienceSHM_PE049
No More Missing tcU!Jenny Ng & TeamPre-admitting & Operative Services (POAS)Sengkang General Hospital
Patient ExperienceSHM_PE050
KKIVF BCCC Digitalisation Journey to improve Patient and Staff experienceLoh Poh Leng & TeamSpecialist Ambulatory Services, KKIVF Centre KK Women's and Children's Hospital
Patient ExperienceSHM_PE051
The Youth Well-Being Questionnaire. Getting to the heart of adolescent patientsAngelina Ang & TeamPaediatric Emergency MediciKK Women's and Children's Hospital
Patient ExperienceSHM_PE052Digitalising Patient Experience Survey Forms to Improve Reporting and Analysis (October 2021 to March 2023)Cheong Huey Ling Celestine & TeamOffice of Patient ExperienceChangi General Hospital
Patient ExperienceSHM_PE053Nurse Led Protocol in Urgent O&G Centre (UOGC): Hyperemesis GravidarumTungul Riza Umlas & TeamUrgent O&G Centre (UOGC)KK Women's and Children's Hospital
Patient ExperienceSHM_PE054
To improve % of Babies fed with Mother’s Own Milk (MOM) in Special Care Nursery (SCN) and Neonatal Intensive Care Unit (NICU)
Siti Badariah Abd Malek & TeamSpecial Care Nursery KK Women's and Children's Hospital
Patient ExperienceSHM_PE056Enhance Outpatient’s Experience while Waiting for ConsultationConnie Wong Yoon Foon & TeamEnvironmental ServicesSengkang General Hospital
Patient ExperienceSHM_PE057Care without BoundariesHo Lian Kuang & TeamCrisis Planning and OperationsSengkang General Hospital
Patient ExperienceSHM_PE058Managing Abusive Situations TrainingMagdalene Yeow Lee Hui & TeamPatient ExperienceSingHealth Community Hospitals
Patient ExperienceSHM_PE059
Prolia Project - A Redesign of the Process of Denosumab Injection at Geriatric Medicine Clinic (GMC) to Reduce Patient’s JourneyWesley Huong Chik Han & TeamPharmacy@IBChangi General Hospital
Patient ExperienceSHM_PE060To Enhance the Competency Level of Nursing Student in Transferring and Positioning Patient with Surgical Drainage System From 20% to 100% Within 1 Year Azkiah Binte Abdul Jabbar & TeamAlice Lee Institute of Advanced Nursing (IAN)Singapore General Hospital
Patient ExperienceSHM_PE061
DigiZoom: Online Video Conference Financial CounsellingWong Han Yong & TeamAdmissionsKK Women's and Children's Hospital
Patient ExperienceSHM_PE062
Caregivers’ Experience of using an AI-driven Interactive Calculator Chatbot App (Met Bot) for calculating protein and amino acid intakes in Children with Inborn Errors of MetabolismOng Bee Keow Christine & TeamNutrition and DieteticsKK Women's and Children's Hospital
Patient ExperienceSHM_PE063Easing Patient Flow with a Centralised Discharge Lounge  Geh Bee Yock  & TeamNursing DivisionSengkang General Hospital
Patient ExperienceSHM_PE066Understanding Patients’ Needs for a Better Outpatient Billing Experience Yang Hui & TeamSpecialist Outpatient Clinic-OperationsSingapore General Hospital
Patient ExperienceSHM_PE067Implementation of Multi-faceted Approach to Improve Hand Hygiene Compliance in Surgical High Dependence Unit (SHDU)Ma Chongyan & TeamSurgical High Dependency UnitChangi General Hospital
Patient ExperienceSHM_PE068To Standardise Skin Documentation Practice and Enhance Family Education on Skin Conditions by Adopting “Wound AlbumMa Chongyan & TeamSurgical High Dependency UnitChangi General Hospital
Patient ExperienceSHM_PE069Neuroscience Network Integration in Community Health (NNI-Community Health) Programme: Patient Satisfaction SurveyAngeline Ong Pei Xuan & TeamNeurology NursingNational Neuroscience Institute
Patient ExperienceSHM_PE070The Design of a Movable, Modular & Customizable Integrated Structure (H@H Buddy) to Enhance the Hospital At Home ExperienceRachel Marie Towle & TeamNursingSingapore General Hospital
Patient ExperienceSHM_PE071
The SGH@Home Patient ExperienceTan Wee Boon & TeamPopulation Health & Integrated Care OfficeSingapore General Hospital
Patient ExperienceSHM_PE072The Inaugural Singapore Patient Advocate Connection (SPACe) 2022Tallin Ang & TeamGroup OPESingHealth HQ
Patient ExperienceSHM_PE073Bringing Festival’s Celebrations To OCH Dementia Patients  Chua Chiou Hann & TeamNursingSingHealth Community Hospitals
Patient ExperienceSHM_PE074Counter-lite in SAF Cardiac Fitness CentreRon Ng Jing Kai & TeamCardiac ClinicsNational Heart Centre Singapore
Patient ExperienceSHM_PE075Minimizing Risk of Patient Head Injury in Cardiac Catheterization LaboratoryTina Teo Poh Tin & TeamCardiac Catheterization LaboratoryNational Heart Centre Singapore
Patient ExperienceSHM_PE076
To Reduce Incidences of Surgical Site Infection on Sternal Wound Post Open Heart Surgery in Higher Risk Patients
Gillian Wee Hwei Li & TeamNursing Specialty Care UnitNational Heart Centre Singapore
Patient ExperienceSHM_PE077Reducing Pre-operative Anxiety in Patients at Sengkang General Hospital’s (SKH) Anaesthesia Pre-Evaluation Clinic (PEC) Madeleine Cheng Chui Ru & TeamAnaesthesiologySengkang General Hospital
Patient ExperienceSHM_PE078Service Highlights – Compassion: Empathy in ActionTan En Sheng Mitchell & TeamOffice of Patient ExperienceSingHealth Community Hospitals
Patient ExperienceSHM_PE080
SingHealth Polyclinic s Acute-On-Demand TeleHealth service (AoD-TH)
Amy Tan  Office for Service Transformation SingHealth HQ
Patient ExperienceSHM_PE081Improve Hydration in Frail Elderly in Acute Geriatric WardAines ManickamWard 63CSingapore General Hospital
Patient ExperienceSHM_PE082To Reduce Appointment Related Transcription ErrorChoo Shi FongWard 66Singapore General Hospital
Patient ExperienceSHM_PE083
Home EarlyMuhammad Hafiz Bin HadiWard 63CSingapore General Hospital
Patient ExperienceSHM_PE084IMPROVING STRICT INTAKE MONITORING IN HAEMATOLOGY PATIENTSIsmail Bin WarnoWard 72Singapore General Hospital
Patient ExperienceSHM_PE085Improve in Accuracy of CAM ICU Scoring in Surgical Intensive Care UnitLim Yee HuaSICUSingapore General Hospital
Patient ExperienceSHM_PE086
Redesign of Patient Operation GownHuang LiwenWard 63ASingapore General Hospital
Patient ExperienceSHM_PE087Proper Usage of Restrainer According to the Delirium Screening AssessmentYe Lizhen Ward 64Singapore General Hospital
Patient ExperienceSHM_PE088To Decrease the Average Monthly Number of Nosocomial/ HA MRSA Infection by 50% within 6 months(From 4 to 2 Cases/Month)in Ward 73Lu HuiyanWard 73Singapore General Hospital
Patient ExperienceSHM_PE089Reducing the Incidence of Urinary Tract Infection (UTI) Developing within Acute Stroke Unit (ASU)Rizal Bin Arif Ward 74Singapore General Hospital
Patient ExperienceSHM_PE090Say “No” to ThrombophlebitisWen Jing & TeamSpeciality NursingSingapore General Hospital
Patient ExperienceSHM_PE091Our Pilot Experience and Progress: Impact of SOC Clinician Assistants on Patient and Clinician Experience Lim Ee Jean & TeamDepartment of Urology, Division of Surgery & Surgical OncologySingapore General Hospital
Patient ExperienceSHM_PE092SingHealth Polyclinics Acute-On-Demand-TeleHealth service (AoDTH)Emily Lee  & TeamEunos Polyclinic SingHealth Polyclinics
Patient ExperienceSHM_PE093
Intelligent Eye Triaging System - Improving referral accuracy from primary health care clinics to specialist eye clinicsKhadija ShafiqOffice of Service TransformationSingHealth HQ


ENVIRONMENTAL SUSTAINABILITY CATEGORY

Abstract Category 
 Abstract Code Title 
 Full Name 
 Department 
 Institution 
Environmental Sustainability SHM_ES001 The Sustainability Chapter Teo Shao Chu & Team IPSQ SingHealth HQ
Environmental Sustainability SHM_ES002 Keep the Heat Out Aaden Tan & Team OSS ES SingHealth HQ
Environmental Sustainability SHM_ES003 Drag to Save Faith Ng Shu Yi & Team SOC Operations Singapore General Hospital
Environmental Sustainability SHM_ES004 Urban Farming – Food Resilience Strategy in Land Scarce Singapore. Environmental Sustainability - A (New) Way of Life LEE CHIEW PING & Team ENVIRONMENTAL SERVICES SingHealth HQ
Environmental Sustainability SHM_ES005 Hygiene Meets Sustainability – Revolutionising Wet Wipes & Hygiene Products Tan Chiang Ling, Charlene & Team Marketing  Freshening Industries 
Environmental Sustainability SHM_ES006 GO GREEN Initiative from Office desk to Operational Practices in Laboratory Animal Research Facility Edgar M. Pena & Team SingHealth Experimental Medicine Centre
National Large Animal Research Facility		 SingHealth HQ
Environmental Sustainability SHM_ES007 CGH Food Services Environmental Sustainability Transformation Journey Varona Chan & Team Food Services Changi General Hospital
Environmental Sustainability SHM_ES008 Giving Hospital Food Waste a New Lease of Life: Valorisation of Food Waste Through Usage of Black Soldier Flies (BSFL) Theng Le Xin Chloe & Team Environmental Services Singapore General Hospital
Environmental Sustainability SHM_ES009 Optimising Recycling in CGH Operating Theatres Jo-Anne Yeo & Team Anaesthesia and Surgical Intensive Care Changi General Hospital
Environmental Sustainability SHM_ES010 Developing a Quality Improvement Project to Tackle the Desflurane Problem Low Zhao Kai & Team Anaesthesia National University Hospital
Environmental Sustainability SHM_ES011 Upcycle and Repurpose of Damaged Linen by Embroidery Methods to Achieve Waste Reduction and Environmental Sustainability  Connie Wong Yoon Foon & Team Environmental Services Sengkang General Hospital
Environmental Sustainability SHM_ES012 Using Microfibre Umbrella Dryer for Quicker Umbrella Drying to Reduce Plastic Use and Improve Environmental Sustainability Choong Shang Yang & Team Environmental Services Sengkang General Hospital
Environmental Sustainability SHM_ES013 Recycling in SingHealth Tower Ricardo Chang Wei Hui & Team SingHealth Environmental Services SingHealth HQ
Environmental Sustainability SHM_ES014 Mothers-to-be QR Codes Ng Jun Wei Wilson & Team Admissions KK Women's and Children's Hospital
Environmental Sustainability SHM_ES015 Admissions Business List (ABL) Wong Han Yong & Team Admissions KK Women's and Children's Hospital
Environmental Sustainability SHM_ES016 Making Every Drop Count: Using Drip Method of Irrigation (DMI) at Bicentennial Garden Eunice Ng Chu Qing & Team Environmental Services Singapore General Hospital
Environmental Sustainability SHM_ES017 Impact on Staff Satisfaction Based on Sustainable Integrated Programmes : Introducing Hydroponics Within The Office Spaces Eunice Ng Chu Qing & Team Environmental Services Singapore General Hospital
Environmental Sustainability SHM_ES018 Reducing Environmental Pollution via Sustainable Practices in the Operating Theatre Environment Sharon Ong Gek Kim & Team Anaesthesiology Sengkang General Hospital
Environmental Sustainability SHM_ES019 Reducing Telecommunication Waste Edmund Khoo Kim Hai & Team Support Services National Heart Centre Singapore
Environmental Sustainability
 SHM_ES020
 Rational use of Anaesthesia Breathing Circuits
 Pamela Ting Li Ming & Team
 Anaesthesiology National Unversity Health System

SUPPLY CHAIN MANAGEMENT CATEGORY

​Abstract Category
 Abstract Code​
 ​Title
 Full Name​ Department​
 Institution​
Supply Chain Management
SHM_SCM001
​Efficiency Through Technology & Innovation ‘Freeing up effort in Logistics works, Reinvesting into Patient care’
Lim Hoon Min & Team
Supply Chain Management OfficeALPS Pte Ltd
Supply Chain ManagementSHM_SCM002
​Strengthening KPI Reporting of Critical Operational Tasks that Assure COVID-19 supplies to Public Healthcare Institutions (PHIs)
Darren Lim Chong Hwai & TeamSupply Chain Service OperationsALPS Pte Ltd
Supply Chain ManagementSHM_SCM003
​Enhancing Accountability and Life Cycle Management of COVID-19 Stockpile through Efficient and Reliable Inventory Accounting
Darren Lim Chong Hwai & TeamSupply Chain Service OperationsALPS Pte Ltd
Supply Chain ManagementSHM_SCM004
​Enhancing Life Cycle Management of COVID-19 Stockpile through Inventory Expiry Reporting and Forecast
Darren Lim Chong Hwai & TeamSupply Chain Service OperationsALPS Pte Ltd
Supply Chain ManagementSHM_SCM005
​Systemized Order Fulfilment Process with Centralized Database
Joanne Loh May Hui & TeamSupply Chain Services OperationsALPS Pte Ltd
Supply Chain ManagementSHM_SCM006
​ALPS Data Management System
Bryan Lee Chan Yin & TeamSP FFEALPS Pte Ltd
Supply Chain ManagementSHM_SCM007
​ALPS Last Mile Courier System for Medication Delivery - The Chariots
Tor Kim Hwee & TeamExecutive OfficeALPS Pte Ltd
Supply Chain ManagementSHM_SCM008
Don’t get Phished… Build the habit of Pause, Check & Then Act
Priyanka Kedar Khairnar & TeamALPS CISO OfficeALPS Pte Ltd
Supply Chain ManagementSHM_SCM009
​Improve the Safety of Supply Management for High Concentrated Electrolytes in ALPS (SGH) Pharmacy Warehouse
Cheah Bee Hooi MayALPS Supply ChainALPS Pte Ltd
Supply Chain ManagementSHM_SCM010
​Digitalization of Receiving Documents
Patrick Chong ShengjunSGH MMDALPS Pte Ltd
Supply Chain ManagementSHM_SCM011
​IMPROVE TRACEABILITY AND DOCUMENT CONTROL FOR DEFECTIVE PRODUCT REPORTING
SITI AISHA BINTE ABDUL MAJID & TeamALPS – SKH PHARMAALPS Pte Ltd
Supply Chain ManagementSHM_SCM012
​IMPROVING THE MANAGEMENT OF NAMED-PHYSICIAN-NAMED-PATIENT (NPNP) REQUESTS IN SKH
KRITHIGA KRISHNAMOORTHY & TeamALPS – SKH PHARMAALPS Pte Ltd
Supply Chain ManagementSHM_SCM013
Improving First-Expiry-First-Out (FEFO) Compliance in Clean Utility Room Of Medical Wards
NG HUI TING & TeamALPS – SKH PHARMAALPS Pte Ltd
Supply Chain ManagementSHM_SCM014
​IMPROVE THE EFFICIENCY OF STOCKTAKE BY ELIMINATING THE USE OF GREEN TAGS
SITI NURULHUDA BTE SHEIKH SALIM & TeamALPS – SKH PHARMAALPS Pte Ltd
Supply Chain ManagementSHM_SCM015
​Evaluating of Automated Guided Vehicles for Operating Theatres
Sean Lam & TeamHSRCSingHealth HQ
Supply Chain ManagementSHM_SCM016
​Impact Assessment of Public Holidays on Emergency Department Attendance Using Seasonal Auto-Regressive Integrated Moving Average with eXogenous factors (SARIMAX) framework
Francis Ngoc Hoang Long Nguyen & TeamHealth Services Research CentreSingHealth HQ
Supply Chain ManagementSHM_SCM017
​Urology Expansion – Set up of Prostate Centre
Boon Hwee Lan & TeamSOC OperationsSingapore General Hospital
Supply Chain ManagementSHM_SCM018
​Bringing Care To The Underserved In The Communityd
Faith Ng Shu Yi & TeamSOC OperationsSingapore General Hospital
Supply Chain ManagementSHM_SCM019
​Overcoming Logistics Hurdles - Strategies for Meeting Supply Chain Challenges for staff RRT
Zheng Xinye & TeamCrisis Planning and OperationsSengkang General Hospital



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