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Page Content Singapore Healthcare Management Congress 2019
Bringing together thought leaders in global healthcare operations
In the Healthcare Management sector, our main objective is to ensure that day-to-day operations of the hospitals are seamlessly carried out to enhance patient care.
Our journey of transformation includes avenues of collaboration both internally and externally where new ideas and solutions that others in the healthcare industry may have benefitted from.
Join us at the Singapore Healthcare Management Congress 2019 event to learn more from our thought leaders!
Why attend?
• To receive insights from thought leaders from the healthcare management sector
• To connect with your peers for best practices
• To discover and understand new ideas and technologies that can be applicable to healthcare
*programme is subject to changes
| Start Time |
Singapore Healthcare Management Congress (SHMC)
20 August 2019 |
| 0800 |
Registration |
| 0900 |
Opening Performance by Singapore Management University (SMU) |
| 0905 |
Welcome Address by Organising Chairman
Mr TAN Jack Thian
Group Chief Operating Officer
SingHealth, Singapore |
| 0910 |
Opening Address
Guest-of-Honour
Mr Edwin TONG
Senior Minister of State
Ministry of Health, Singapore |
| 0920 |
Keynote Address: Becoming A 200-year-old Start-Up
Dr Stephen K. KLASKO
President & CEO
Thomas Jefferson University & Jefferson Health, USA |
| 1000 |
Tea Break |
|
1030
|
HM 1
To Care is Human: Patient Experience, the New Strategic Heart of Healthcare
Dr Jason A. WOLF
Ph.D., CPXP
&
President & CEO
The Beryl Institute, USA |
| |
HM 2
HM 2 is now a video recording session and it will be shown on 21 Aug, 1600h
|
| 1130 |
HM 3
From the Operating Room to the Board Room
Assoc Prof NG Wai Hoe
Deputy Group Chairman, Medical Board
SingHealth, Singapore
&
Medical Director
National Neuroscience Institute, Singapore
|
| 1230 |
Poster Awards Presentation
Award Presentation by Prof Ivy NG
Group Chief Executive Officer
SingHealth, Singapore |
| 1300 |
Lunch |
|
1400
|
HM 6
Digital Health and Emerging HealthTech
in Southeast Asia:
Facts and the Value, Challenges
Faced & SuccessFactors for Implementation
Dr Zubin DARUWALLA
Health Industries Leader
PwC South East Asia Consulting, Singapore
|
HM 4
Does Health Insurance Make
People Happier?
Asst Prof KIM Seonghoon
Assistant Professor of Economics, Lee Kong Chian Fellow
Singapore Management University, Singapore
|
| 1500 |
HM 5
LTA’s Transformation Journey
Mr NGIEN Hoon Ping
Chief Executive
Land Transport Authority, Singapore
|
| 1600 |
Tea Break |
|
1630
|
HM 7
Is there an Avatar in the House? Healthcare in the Age of AI
Dr Stephen K. KLASKO
President & CEO
Thomas Jefferson University & Jefferson Health, USA
|
| 1730 |
End of Day |
*programme is subject to changes
| Start Time |
Singapore Healthcare Management Congress (SHMC)
21 August 2019 |
| 0830 |
Registration |
0900
|
|
HM 8
Patient Experience and
the Power of “&”:
Measuring What Matters
Most for Experience Excellence
Dr Jason A. WOLF
Ph.D., CPXP
&
President & CEO
The Beryl Institute, USA
|
HM 9
PwC Smart Office –
New Way of Working
Mr William CHAN
Chief Technology Officer
PricewaterhouseCoopers, Singapore
|
1000
|
Tea Break |
| 1030 |
|
HM 10
The Role of an Effective Apology in Conflict
Resolution
Mr LEK Siang Pheng
Deputy Managing Partner, Litigation and Dispute Resolution
Dentons Rodyk & Davidson LLP, Singapore
|
HM 11
Aspiring Executives Forum
Host:
Mr LIM Hock Leng
Chief Operating Officer
Institute of Mental Health, Singapore
Presenters:
1. Ms Jacqueline HUO Huijun
Assistant Manager, Quality Management,
Operations (Management Information &
Performance)
NHCS, Singapore
2. Ms LEE Wei Ling Crystal
Executive, Clinical Services Dept
SNEC, Singapore
3. Mr Edward LEONG
Manager, Healthcare Information
SHP, Singapore
4. Ms Melanie LEONG & Ms Cindy LIM Shiyi
Senior Executive, Operations (Surgery)
TTSH, NHG, Singapore
5. Mr Benjamin Ethan LIM
Executive, Operations, Acute and Emergency Care Centre
Khoo Teck Puat Hospital, Yishun Health, Singapore
6. Ms Joyce NI
Executive, General Services, General Services, Operations & Transformation Division
CGH, Singapore
7. Mr NORHAIZAD Bin Idris
Assistant Manager, Security & Fire Safety
KKH, Singapore
8. Mr Eugene SIM
Manager, Specialist Outpatient Clinic Operations
SGH, Singapore
9. Ms YEO Lifern
Manager, Corporate Development,
Institute of Mental Health, NHG, Singapore
|
| 1130 |
HM 12
Who is Caring for the Carer? Taking the Pulse of Wellness in Healthcare Providers
Dr Virginia LIEN
Director
The Mindful Compassion Project, Singapore
Moderator
Ms Irene CHAN Pheck Mui
Director, Office of Patient Experience
KK Women's and Children's Hospital, Singapore
Panel Speakers
1. Prof Christopher CHENG
Chief Executive Officer
Sengkang General Hospital, Singapore
2. Dr ONG Seh Hong
Senior Consultant Psychiatrist
Khoo Teck Puat Hospital, Singapore
3. Dr Virginia LIEN
Director
The Mindful Compassion Project, Singapore
|
| 1230 |
Lunch |
| 1330 |
 |
HM 13
Successful AI Application & Key Learnings for Healthcare
Moderator
A/Prof YEO Khung Keong
Senior Consultant, Cardiology
National Heart Centre Singapore, Singapore
Panel Speakers
1. Mr Karan SACHDEVA
Data and AI leader
IBM Asia Pacific
2. Dr SUN XingZhi
Artificial Intelligence Expert, Healthtech
Ping An Technology, China
3. Mr Johnson POH
Executive Director
UOB Group, Singapore
4. Dr Pravin KAKAR
Senior Data Science Manager
Grab, Singapore
|
HM 14
OCBC: Enabling Our Smart Nation
Mr Melvyn LOW
Head of Global Transaction Banking
OCBC, Singapore
|
| 1430 |
HM 15
Healthcare Innovative Initiative in Japan
Mr Masaya WATANABE
Chairman
The Japan Federation of Medical Devices Associations, Japan
|
|
| 1530 |
Tea Break |
| 1600 |
HM 16
Responsible AI in Practice
Mr Jason Tamara WIDJAJA
Associate Director, Data Science (AI Product)
MSD International GmbH, Singapore
|
HM 17
Healthcare Security
(Video Screening)
Mr Andrew G. COYNE
CISO, Office of Information Security
Mayo Clinic, USA
|
| 1700 |
End of Day |
*programme is subject to changes
| Start Time |
Singapore Healthcare Management Congress (SHMC)
22 August 2019 |
0830
|
Registration
|
| 0900 |
|
HM 18
Zheng He's Art of Collaboration: Alternative to
Sun Zi's Art of War
Prof HUM Sin Hoon
Deputy Dean and Professor, School of Business, Analytics and Operations
National University of Singapore, Singapore |
| 1000 |
Tea Break |
|
1030
|
HM 19
Leading Across Boundaries
Dr Bernard LIM
Director, Leadership & Organisational Development
MOH Holdings, Singapore |
|
1115
|
HM 20
NHG's Collective Leadership Journey Towards the Future of Healthcare
A/Prof Nicholas CHEW
Chairman, Medical Board
Woodlands Health Campus, Singapore
Ms Yvonne NG Poh Ling
Executive Director, NHG College
&
Senior Director, NHG Group Development
National Healthcare Group, Singapore
Mrs KOH Huey Bing
Director, Organisation Development
Tan Tock Seng, Singapore
|
|
1200
|
HM 18, 19 & 20 Joint Q&A Session
|
| 1230 |
Lunch |
|
1330
|
HM 21
Grateful Patient Philanthropy
Dr Clifford I. HARRIS
Faculty Liasion for Development
Standford Medicine, USA
|
| 1430 |
HM 22
Winning Posters Presentation |
| 1530 |
Tea Break |
| 1600 |
HM 22
Winning Posters Presentation (continued) |
| 1700 |
End of Day |
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