Singapore Healthcare Management Congress 2015

Bringing together thought leaders in global healthcare operations

In the Healthcare Management sector, our main objective is to ensure that day-to-day operations of the hospitals are seamlessly carried out to enhance patient care.

Our journey of transformation includes avenues of collaboration both internally and externally where new ideas and solutions that others in the healthcare industry may have benefitted from.

Join us at the Singapore Healthcare Management Congress 2015 event to learn more from our thought leaders!


Why attend?
• To receive guidance from thought leaders from the healthcare management sector
• To connect with your peers for best practices
• To discover and understand what technologies are available through the sharing sessions



*programme is subject to changes
Start Time

Singapore Healthcare Management Congress (SHMC)
18 August 2015

0800 Registration
0900 Welcome Address
Prof Ivy NG
Group Chief Executive Officer, SingHealth, Singapore
0905 Poster Award
0930 HM 1
Improving Culture And Employee Engagement With LEAN Tools
Mr Jim R. GEBHART
President, Mercy Hospital Oklahoma City, USA
1030 Tea Break
1100 HM 2
Healthcare Operations - Continuation Of The NHG Story
Prof Philip CHOO Wee Jin
Group Chief Executive Officer, National Healthcare Group, Singapore
1200 HM 3
Getting Us On Board And On Track
Mr Desmond KUEK
President & Group Chief Executive Officer, SMRT Corporation Ltd, Singapore
1300 Lunch
1400 Address by Organising Chairman
Mr TAN Jack Thian
Group Chief Operating Officer & Group Chief Procurement Officer, SingHealth, Singapore
1405 Opening Address
Guest-of-Honour
Mrs TAN Ching Yee
Permanent Secretary (Health), Ministry of Health, Singapore
1415 Keynote Address - Leading Transformational Change
Ms Maureen BISOGNANO
President & Chief Executive Officer, Institute for Health Improvement, USA
1500 Tea Break
1530 HM 4
Change Management For Integrated Care
Mr CHERN Siang Jye
Chief Corporate Officer, Corporate Services & Strategy Division, Agency for Integrated Care, Singapore
HM 5
The Importance Of Healthcare Philanthropy
Mr Douglas A. DILLON
Senior Managing Partner, Jerold Panas, Linzy & Partner, USA
1630 HM 6
Setting Up A Multi-Disciplinary Centre - Innovate And Transform
Mr James TOI
Chief Operating Officer (Ambulatory), Singapore General Hospital, Singapore
HM 7
The Benefits Of An Information Technology Connected Community For Healthcare: Outcome-Maximising Integration And InteroperabilityDr
 Dr Steven H. SHAHA
Professor, Center for Policy & Public Administration, and Principal Outcomes Consultant, Allscripts, USA
1730 End of Day

*programme is subject to changes
Start Time Singapore Healthcare Management Congress (SHMC)
19 August 2015
0830 Registration
0900 HM 8
Beyond Customer Experience
Mr Paul COBBAN
Chief Operating Officer, Technology and Operations, DBS Bank Ltd, Singapore
1000 Tea Break
1030 HM 9
Managing The Ageing Labour Force In The Healthcare Sector
Dr Toni Maree RYAN
Workforce Strategies Leader, Marsh Risk Consulting, Singapore

HM 11
Damage Control Or Loss Of Control? The New Normal In Crisis Communication
Mr Rick CLEMENTS
Director, Rick Clements & Associates Pte Ltd, Singapore

HM 10
Aspiring Executives Forum
Host:

Host: Mr Peter TAY Teng Choon

Chief Operating Officer, Changi General Hospital, Singapore

1. Mr Ricky CHAN
Senior Executive, Document Management System, KK Women & Children's Hospital, Singapore

  2. Ms CHANG Lee Peng
Manager, Finance, National Healthcare Group Polyclinics, Singapore

3. Ms KOH Kai Tian
Executive, Specialist Clinic Operations, Changi General Hospital, Singapore

4. Ms NG Xin Hui Jorin
Assistant Manager, Preparedness & Response Department, Singapore General Hospital, Singapore

5. Ms SUN Ruiyin Fiona
Senior Executive, Clinic Operations, SingHealth Polyclinics, Singapore
 
6. Ms TAN Hui Zhong Wendy
Assistant Manager, Operations (MEC Master Plan), Tan Tock Seng Hospital, Singapore

7. MrJerry WONG
Assistant Manager, Communications, Singapore General Hospital, Singapore

1230 Lunch
1330 HM 12
Virtual Medicine: Redefining Health Care
Mr Jim R. GEBHART
President, Mercy Hospital Oklahoma City, USA
1430 HM 13
Joy
Ms Maureen BISOGNANO
President & Chief Executive Officer, Institute for Healthcare Improvement, USA
1530 Tea Break
1600 HM 14
Successful Leadership For Healthcare Support Operations
Mr Stuart RODNEY
Chief Operating Officer, Health Support Services, Queensland Department of Health, Australia
1700 End of Day


Start Time Singapore Healthcare Management Congress (SHMC)
20 August 2015
1200 Registration for Presenters
1230 Lunch
Winning Posters - Presentations
1330


Top Winning Poster Presentations for each Category




1350
1410
1430
1450
1510
1530 Tea Break
1600 End of Posters Presentations