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Winning Posters from Singapore Healthcare Management 2014
Communications Category
Improved Turnaround Time for Adhoc Tracing of Casenotes Using E-Messaging System
Assoc Prof Koong Heng Nung and team
Integrated Communication Strategies for Philanthropy
Ms Caroline Tham and team
FAQs Bank for your Everyday Questions (Banking on Everday Questions)
Mr Jerry Wong Cong You and team
Educate, Entertain and Empowering Our Patients
Ms Kenice Tay and team
Improving Clinical Handover Through Effective Communication for Patient’s Safety
Ms Lau Gek Muay and team
Finance Category
Health care cost savings initiative from evidence based review of DHA supplements in KKH formulary
Ms Lim Kae Shin and team
Financial Shared Services Journey - eForms (Financial Shared Services (FSS) Journey - eClaims)
Ms Diana Teo and Ms Grace Tan
Integrating Planning and Budgeting for Value Creation
Ms Jaime Low and team
Presentation of Medifund Applications to Medifund Committee Via Tablets
Mr Ang Kwok Ann and team
Human Resource Category
To improve operational efficiency in processing staff outpatient medical benefit
Ms Janessa Peh Chua Pek Kim and team
Embracing Diversity
Ms Lee Pei Zhi and team
KKH Leadership Mentoring Programme for Clinicians (Mentoring Programme for Clinical Leaders)
Mr Tan Juan Fiu Louis and team
Operations Category
Enhancing Patient Experience through 1Queue 1Bill
Ms Lay Sock Yee and team
Shorter Waiting Time Lesser Calls
Mr Albert Tan and team
ED-PT & Ortho Open-Date (Using Open-Date appointments & Early Physiotherapy intervention to prevent ED re-attendance and address long Orthopaedics leadtime
Dr Lee Wee Yee and team
Clinic B2B Treatment Room Improvement Project (Improving Wait Time for Blood Takingat Clinic B2BTreatment Room)
Teo Kaiting and team
Improving Efficiency in SOC Payment Collection Workflow
Ms Mary Loh Siew Luan and team
Process improvements in Sengkang Polyclinic (Process Improvements at Sengkang Polyclinic's Clinical Laboratory)
Assoc Prof Tan Puay Hoon and team
Streamline the Workflow for Emergency Cardiac Chest Pain Patients to Provide Timelier and assessments
Dr Wong Siong Sung and team
To Streamline Implantable Device (PPM ICD) Reporting and Tracking Workflow (Streamlined Implantable Device Reporting and Tracking Workflow)
Ms Ang You Ling and team
Risk Management Category
Failure Mode and Effects Analysis (FMEA) applied to High-Dose-Rate Prostate Brachytherapy Treatment Planning and Delivery
Mr Nur Farhanah Binte Said and team
Improving Patient Safety Through Visual Medication Identification
Ms Wong Wanjun and team
Neonatal Intensive Care Unit Renovation Maintaining Patient Safety
Ms Mary Fong and team
Service Quality Category
Patient Centric SingHealth and Eastern Health Alliance e-appointment – Transforming the Appointment Booking Experience for Patients and Care Givers
Ms Kathryn Ng Chew Kuan and team
25 Minutes Too Late
Mr Ervin Tan Zixiu and team
One Medifund Assessment (One Medifund Assessment at Singapore General Hospital Campus and SingHealth Polyclinics)
Ms Esther Lim and team
A quality improvement project to obtain early new subsidised appointments for Urology patients (Improving Waiting Time to Urology Appointment)
Mr Chia Kuok Wei and team
Do More with Less – Optimise shuttle bus operations to improve customer satisfaction and reduce carbon footprint
Ms Tan Qian En, Cheryl and team
Reduce the waiting time for chemotherapy patients receiving blood transfusion
Ms Chong Lai Fong and team
Transforming Care At Bedside (TCAB)
Ms Ng Sow Chun and team
Supply Chain Management Category
Optimization Project for Inventory Management
Ms Clara Chua Geck Leng and team
Computerised System to Consolidate and Digitise Just-In-Time (JIT) Inventory Management System
Ms Veronica Kwok Hong Har and team
Process improvement with use of Comed Reagent Management System
Mr Estee Loh Siew Kee and team
Delivering Care in a Cost Effective Way
Ms Geraldine Yeo and team
Inventory Management in Rehabilitation Department
Ms Quek Jie Lin Jasmine and team
Ward Inventory Tracking System
Mr Andy Tan and team