Mr Benedict Tan is the Group Chief Information Officer for Singapore Health Services cluster.

SingHealth is Singapore’s largest healthcare group offering a complete range of multi-disciplinary and integrated medical care through a network of two hospitals, five National Specialty Centers and nine Polyclinics.

As GCIO for SingHealth, Mr Tan is responsible for the cluster’s IT roadmap and strategies to exploit IT to improve patient care delivery and clinical outcomes. He also oversees all IT initiatives at the cluster.

Mr Tan has 21 years’ experience in the specialised healthcare-IT industry, and has implemented many large-scale IT and process reengineering projects such as the Civil Service Medical Claims Reengineering project and Singapore General Hospital’s Bed Management study. Prior to becoming GCIO, he was Director IT at SGH, a position he continues to hold concurrently.

Mr Tan has a Bachelor of Science in Computer Science and Information Technology from National University of Singapore, and a Graduate Diploma in Healthcare Management and Leadership from Singapore Management University.

Synopsis - ERM 3 (Panel Discussion)
Today, healthcare and related services are highly IT-enabled. Administrative and operations staff as well as healthcare providers use various IT systems to schedule appointments and refer patients for management across care settings; order tests, medication and procedures; access patients’ medical records and access test results to facilitate diagnosis and decide on appropriate treatment regimes. While we have in place measures to protect patient information confidentiality and prevent unauthorised access for patient personal data, the rising trend in cyber penetration faced by healthcare institutions that led to loss of patient personal data / information has heightened concerns over IT and cyber security breaches in particular.

Join our distinguished Panel of subject experts and practitioners in cyber security, medical and nursing informatics as well as legal to share on what keeps them awake at night in the realm of data and information security for healthcare organisations. They will also be discussing the challenges and issues that should be addressed as they grapple with the need to secure and safeguard confidential and sensitive patient personal data and the need to provide easy and fast access to the required information for clinicians and operations staff alike in providing direct care and related support services to assure patient safety and a good experience for our patients and their family members as well as operational efficacy to raise overall productivity for the organisation.