Mr Roger Lee is the Director of the Singapore Institute of Materials Management (www.simm.org.sg) and an adjunct senior teaching fellow at Curtin University of Technology, Perth, for the Logistics and Supply Chain Programme. Mr Lee was invited as visiting lecturer to a few universities in China specializing in logistics and supply chain management. Mr Lee possess a MBA from the University of Strathclyde (UK), and a Bachelor of Sc. degree from University of San Francisco. He holds a chartered status certification from the Chartered Institute of Marketing (UK) and is a Certified Purchasing Manager from ISM, USA.

Mr Lee managed a Singapore-based multinational electronics company in Silicon Valley in the 1990s and is heavily involved in technology transfer projects from USA to Singapore in the high-tech industry. Mr Lee also serves as the Chairman of the Incubation Centre with the Singapore Institute of Technical Education and the Vice Chairman of the Asia Pacific Logistics Federation. Most recently, Mr. Lee co-authored four books - “The Making of a Technopreneur”, “The Making of a Shell LiveWire Entrepreneur”, “World Class Logistics and Supply Chain Management” and "Knowledge Management, Principles and Case Studies".

 Presentation Synopsis 
Disruptive Transformation in the Supply Chain for Healthcare Management

The objective of the presentation is to ensure that technological advancements impacting the healthcare supply chain can be utilised to bring about increased transparency, enhanced customer service, and improved efficiency — all critical factors in today’s buyer-focused landscape. By tapping the power of technology, different levels of manpower within the hospital can be empowered to focus on patient care.

The presentation will cover the following:
1. Using IOT - Cloud Technology in bridging patients and hospital relationship.
2. Using Telecoms LTE and broadband connection for efficiency in health care management.
3. Understanding supply chain optimization for network distribution and planning.
4. Implementing value chain analysis and its key performance indicators.

Labor shortage and the increased focus on customer expectations continue to be the challenges in today’s healthcare industry. The functions of finance, marketing, customer service, and supply chain leaders are increasingly working across organizational lines to better meet customer demands. The presentation will cover the importance of integrated customer experience which is lacking due to the emphasis on products and delivery.