William Chan is the Chief Technology Officer in PwC Singapore. He leads the Global Technology Solutions team, who is responsible for digital transformation, robotic process automation, business application development, technology operations and end user support. William drives digital product development for the firm, for e.g. smart office mobile app, which transformed the way of working for more than 3000 staff and enhanced the overall user experience internally and for clients.

Prior to the CTO role, William was leading Data Advisory team for Mindshare APAC region, where he was driving data analytics transformation and consulting projects. William is experienced in digital transformation, technology risk management and operations, data analytics, process automation and digital marketing. 

William holds a Bachelor in Accountancy (Honours) from National Technological University. He is also a Certified Information Systems Auditor and Chartered Accountant of Singapore.

 Presentation Synopsis 
PwC Smart Office – New Way of Working

As part of PwC’s digital transformation journey, we have developed a Smart Office app, which provides an all-in-one service workplace solution that enables employee to utilise day-to-day services anytime anywhere. The app enables usage of consumer-like technology to collaborate easily in and outside of office, which improves productivity and enhances employee experience. The data collected also helps to provide insights related to office space utilisation and enables optimisation decisions.

 Below are some areas that will be covered during the sharing session:

• Why is there a need for smart office?
• How did we approach it?
• What is our smart office solution?