Ms Melanie Leong is a graduate majoring in Food & Human Nutrition BSc(Honours) with the University of Newcastle upon Tyne. She joined TTSH in 2018.

Ms Melanie Leong is an operation administrator supporting the TTSH Department of General Surgery. She is responsible for administering vital operational functions for the department. Her work spans across areas such execution of operational policies, quality improvement and financial management.

As member of the ERAS Operations Core team in Tan Tock Seng Hospital, she is involved in the implementation of ERAS and its elements into both the surgical and non-surgical care pathways in TTSH. She supports and operationalize productivity improvements plans and is integral in ensuring that processes are streamlined amongst the various ERAS stakeholders.

The ERAS Program in TTSH has since seen over 700 patients benefiting from improved outcomes in areas such as reduced hospital bill sizes and reduced length of stay, in addition to reduced readmission rates when compared to conventional approaches.

Presentation Synopsis
Aspiring Executives Forum
Operational Optimisation Through Streamlining Patients’ Perioperative Process