Ms Jacqueline Huo graduated from Monash University and before joining National Heart Centre Singapore (NHCS), she was a Defence Executive Officer (DXO) in the Organisation Excellence Department, Ministry of Defence. Her healthcare journey began in 2012 as an Executive in the Quality Management, Operations (Management Information & Performance) Department. She is the Secretariat for the Staff Suggestion Scheme and a trainer for NHCS in-house Quality Improvement (QI) and Lean workshops. She champions for the quality improvement and innovation movement within NHCS and work with the various stakeholders to develop a continuous improvement culture within the organisation. She believes strongly in continuous improvement to bring about the best care for patients.

 

 

Presentation Synopsis
Aspiring Executives Forum
Growing LEAN