Ms Joanne Yap’s career spans the private, not-for-profit and public sectors, starting as a journalist with the Business Times. As Group Chief Operating Officer (GCOO), National University Health System (NUHS), Ms Yap is tasked to oversee the functional integration and leverage the strengths of functions in NUHS institutions to achieve operational excellence.
Prior to her current appointment, Ms Yap spent eight years with JurongHealth, initially as Chief Operating Officer and later GCOO, holding portfolios across the spectrum of hospital management in areas such as Corporate Planning and Performance Management, Operations, Quality Improvement, Information Technology and Information Management, Regional Health System development and Hospital Commissioning. She is passionate about strategy development, quality improvement and innovation, as well as developing healthcare administrators.
Ms Yap graduated with a Bachelor of Arts from the National University of Singapore and subsequently obtained her Masters in Hospital and Healthcare Services at the University of Minnesota (USA) and Masters in Information Studies at the Nanyang Technological University (Singapore). She also completed the Harvard University’s Advanced Management Program (2013).
Presentation Synopsis
Panel Discussion : Fulfilling Careers For Administrators In Healthcare
The panel sharing and discussion aims to inspire the audience in finding fulfilling careers in the healthcare industry.
The panelists involved in the discussion are:
· Ms Joanne Yap, Group Chief Operating Officer, National University Hospital Singapore
· Ms Yen Tan, Chief Operating Officer, Khoo Teck Puat Hospital
· Ms Margaret Lee, Chief Executive Officer, SingHealth Community Hospitals
· Mr Geoffrey Gui, Deputy Director, Organisation Planning & Performance, SGH
The panel discussion will be moderated by Ms Low Peck Kem, Chief Human Resource Officer/Senior Director (Workforce Development), Public Service Division, Prime Minister’s Office.
Through the sharing by each panellist on their career journey, the discussion offers insights and perspectives for the conference participants into career growth within the healthcare industry and how they too, can take charge of their career development