Captain Fredrik Heidenborg is a Master Mariner with over 20 years of experience from the cruise industry in sea-going as well as shore-based positions. He started in Star Cruises as Security Officer and has worked his way up to the rank of Captain. His first shore position was as accident investigator for the Swedish Transport Agency which was followed by a few years in the Netherlands working as a Nautical Simulator Instructor teaching various courses.

Presently assigned as Assistant Vice President Nautical Operations in Genting Cruise Lines, he oversees the shipboard nautical, safety and security related areas for the fleet of cruise vessels under Star Cruises and Dream Cruises brands. Captain Heidenborg also is heading the Company Bridge Resource Management simulator training program both developing the courses and as a Fleet Instructor.

Presentation Synopsis
Hazards And Risk Mitigation Onboard The Navigational Bridge Of A Modern Cruise Ship
Genting Cruise Lines is a pioneer in Asian cruising and have always set Safety as number one priority.  

A cruise ship is a floating city which is being moved between different destinations. Although the type of hazards that exist on board are mainly the same as ashore, the situation for a cruise ship is more complex with exposure to additional hazards. In a technologically and culturally advanced environment this requires not only technical but also non-technical skills. 

For safe operations, the interaction between the Human, Technology and the Organization is crucial. The navigational bridge organisation on board is role-based instead of traditionally focused on ranks. In a role-based organisation, the workload is shared between the team members according to defined roles and effective communication is essential to keep situational awareness. Operational procedures are created to manage the Human element.

As a leader, the Captain must foster a climate where everyone can speak up, support the team rather than stepping in as an operator unless it becomes necessary. This lowers hierarchical barriers and opens up for a more communicative environment.