Ms Rena is a senior nurse clinician in Special Care Nursery. She has been with the KKH Department of Neonatology for 22 years, with the initial 13 years in Neonatal Intensive Care Unit. She is a nursing safety champion who leads and actively contributes to safety initiatives within nursing division and across the departments. She conducts ‘Speak Up for Safety’ training for staff and is an advocate for safety awareness in the hospital. Currently, she contributes half of her time to the Nursing Quality Team, overseeing patient safety, nursing indicators and outcome measurement.

 



Presentation Synopsis 
KKH Journey In Establishing A Speak-up Culture
Getting staff to speak up and raise concerns to one another is not easy. At KK Women’s and Children’s Hospital (KKH), a culture of speaking up was strengthened through a year-long initiative, involving 18 Patient Safety Champions, overseas experts, and the entire hospital coming together to adopt a common “safety code”. Since then, there has been a rise in the number of KKH staff members who prevented harm simply by proactively raising their concerns and facilitating positive corrective actions. Join us in this lively and interactive discussion with five KKH Patient Safety Champions as they share their experiences, challenges, and insights during their common journey in helping to establish a speak-up culture in KKH.