Dr Alvin Chang is a Senior Consultant at the Department of Neonatology, KK Women’s and Children’s Hospital (KKH). His areas of interests include neonatal ventilation, prevention of chronic lung disease of infancy, neonatal transport, healthcare quality and patient safety activities. Dr Chang leads the Quality Assurance activities and is a Patient Safety Lead of the Neonatal department. He co-chairs the KKH Joint Commission International (JCI) Core champions committee, which led to KKH’s attainment of reaccreditation in 2017. He also co-chairs the KKH Medical Record review committee and is a member of the KKH Patient Safety Council and is a Patient Safety Champion. Dr Chang conducts regular in-house Root Cause Analysis (RCA) workshops and Speak Up for Safety seminars.

He teaches skills in evidence-based medicine and neonatal resuscitation regularly to medical residents. He was the President of the Perinatal Society of Malaysia for 2010/2011 period and has held various posts in the executive council of the Perinatal Society of Malaysia. Currently, he is the secretary of the Singapore Paediatric Society and the Healthcare Quality Society of Singapore. He has published a Cochrane review on neonatal transport and other scientific papers in various neonatal-related peer-reviewed journals locally and internationally.

Presentation Synopsis
KKH Journey In Establishing A Speak-up Culture
Getting staff to speak up and raise concerns to one another is not easy. At KK Women’s and Children’s Hospital (KKH), a culture of speaking up was strengthened through a year-long initiative, involving 18 Patient Safety Champions, overseas experts, and the entire hospital coming together to adopt a common “safety code”. Since then, there has been a rise in the number of KKH staff members who prevented harm simply by proactively raising their concerns and facilitating positive corrective actions. Join us in this lively and interactive discussion with five KKH Patient Safety Champions as they share their experiences, challenges, and insights during their common journey in helping to establish a speak-up culture in KKH.