Biographical Sketch

Mr Jeffery Ang is the Principal Consultant of Center for Studies in Investigation and Catchalie Consultancy providing investigation and interview training and services to organisations locally and globally. He retired after 27 years service in the Police, CID & CAD and played a major role in the setup of the School of Criminal Investigation and development of investigation courses for all police, CID & CAD investigators. He is the training provider for Interview Techniques and Specialist Investigation Courses for Civil Service College since 2002.

He also conducted many in-house courses for organisations such as Commercial Affairs Department, Police, Singapore & Malaysian Customs, Prudential, GE Life, AIA & NTUC Income insurers, OCBC Bank, IIA Global Conference, Global White Collar Crime Conference in Hong Kong, Police Integrity Commission in Maldives, Fraud Investigation course for Ministry of Finance Afghanistan in Dubai, Fortune 500 Company Flextronics regional auditors in China where he received a testimonial for providing an excellent program, etc.

He was the Head of Loss Prevention, Sentosa Leisure Group from 2003 to 2007 managing the investigation, prosecution, enforcement and security functions with about a hundred staff under him. He also implemented the disciplinary framework and solved many fraud, thefts and misconduct cases. He was presented with a commendation from the Singapore Police in 2006 for his outstanding performance.

He wrote and published his first book in December 2012, “The Truth about Catching Lies” on conducting investigative interviews and his second book on conducting non-confrontational interrogation, “The Truth about Telling Lies”  in July 2013.  His third book on conducting fraud and misconduct investigation titled,   “Investigation 101” is due for publication in August 2014. 


Synopsis

SC 14 - Fraud Detection

The SLA and other recent high profile fraud cases showed once again the vulnerability of organisation to insider fraud. What is the use of all the technology and processes to prevent fraud when you one does not take into account collusion. As an insider, the fraudster is aware of all the prevention measures and can devise counter measures to circumvent them so one would need fraud detection and investigation techniques to stop such fraud as follows: 

a)      Screening and Monitoring System (SMS) to stop potential fraudsters at the gate
b)      Fraud detection techniques – GHOST Protocolã invisible measures with visible results
c)       5 Pistons of investigation to establish evidence for reporting the fraud

Analysis of recent high profile fraud cases will be discussed and operational lapses and legal issues highlighted for participants to adopt the critical lessons learnt including fraud detection and investigation techniques from real cases collected and archived over 10 years.