Biographical Sketch

Mr Isaac Chow is a professional in Operations with 15 years in the Healthcare sector. He is currently based in Singapore, the APAC head quarter of Philips Healthcare. Mr Chow is responsible for the Order-to-Cash value chain which translates the commitment made to customers and oversees execution to realise solutions.

Prior to his current role, Mr Chow was based in The Netherlands for four years, playing a key role in Global Operations of Philips Healthcare. He was a member of a strategic initiative tasked to transform Operations to become more customer centric while retaining operational excellence as a core capability. Prior to that, he spent four years in Hong Kong focusing on markets in North Asia.

Earlier in his career, Mr Chow held roles in Manufacturing, Logistics, Planning and Supply Chain in Semiconductor industry and IT industry.


Synopsis

SC 11 - Medical Equipment –LifeCycle Management

Medical Equipment Lifecycle Management: How Healthcare Providers & Suppliers can best work together to maximise returns on investment from a product lifecycle approach?

With increasing pressure on budget and resources, parties in an agreement are expected to shift positioning from traditional buyer-seller relationship to partnership. This calls for a change; from people, on perspective; and on proposition.