Abstract Listing

We have received more than 550 Abstracts for Singapore Healthcare Management 2021 and we thank everyone for your participation!  
Refer below to the list of Abstracts for each category.

OPERATIONS CATEGORY​

Abstract Category	Abstract Code	Title	Author(s)	Main Author's Department	Institution
Operations	SHM_OP001	Project TRACK (Triage Retail pharmACy worKflow)	Neo Zhi Yang  & Team	Pharmacy	Singapore General Hospital
Operations	SHM_OP002	Project SAPPORO (Staff Prescription - bluPort Optimization)	Neo Zhi Yang & Team	Pharmacy	Singapore General Hospital
Operations	SHM_OP003	Introduction of a mid-shift nurse role in the paediatric oncology unit	Lim Siew Ling Yvonne & Team	Ward 76	KK Women's and Children's Hospital
Operations	SHM_OP004	“Travel-less, See More”	Rachel Marie Towle & Team	RHS – Office of Integrated Care	Singapore General Hospital
Operations	SHM_OP005	A descriptive study on reasons for prolonged hospital stay in a tertiary hospital in Singapore	Rachel Marie Towle & Team	RHS – Office of Integrated Care	Singapore General Hospital
Operations	SHM_OP006	Increase Preceptors’ Level Of Confidence In Identifying Students Who Require Close Supervision at the Early Phase of the Pre-Registration Consolidated Placement (PRCP)	Lau Keat Yeng & Team	SingHealth Alice Lee Institute of Advanced Nursing (IAN)	Singapore General Hospital
Operations	SHM_OP007	To empower support group volunteers in patient’s communication to reduce calls for emotional support to Breast Care Nurses (BCN) within 6 months	Ng Li Juan Krismaine & Team	Speciality Nursing	Singapore General Hospital
Operations	SHM_OP008	30% Time Reduction in product recall processes with Dental Clinic Instrument Traceability	Lim Wei Feng Doris & Team	Nursing Division	Sengkang General Hospital
Operations	SHM_OP009	All You Need to Know, Right in Your Pocket!	Candyce Lee Yi Ru & Team	Inpatient Operations	Changi General Hospital
Operations	SHM_OP010	To reduce the percentage of cancellations for portering of dialysis patients from Renal Dialysis Center (RDC) to the wards and vice versa, without increasing the wait time for portering for said patients	Liang Wenqian & Team	Renal Dialysis Center	Singapore General Hospital
Operations	SHM_OP011	Digitising the Hand Hygiene (HH) Audit in SingHealth	Teo Shao Chu & Team	Institute for Patient Safety & Quality (IPSQ)	SingHealth HQ
Operations	SHM_OP012	Improving Home Visitation Management through Digitalization	Siti Fatimah Binte Ali Akbar & Team	Children’s Complex and Home Care Services (CCHCS)	KK Women's and Children's Hospital
Operations	SHM_OP013	We are Cashless!	Neo Yuan Qi Corin & Team	Inpatient Operations	Changi General Hospital
Operations	SHM_OP014	Providing care continuity in the community during a pandemic	Selly Julianty & Team	SingHealth Office of Regional Health	SingHealth HQ
Operations	SHM_OP015	The time and cost saving strategy for N3 licence application	Wayne Lim Xian Feng & Team	Office of Biosafety	SingHealth HQ
Operations	SHM_OP016	Use of  HeartNavigator Software to aid in localising sectional anatomy for paediatric cardiac interventional procedure	Lai Hui Qi & Team	DDII	KK Women's and Children's Hospital
Operations	SHM_OP017	TEMI – Wayfinding made easy	Ng Yu Han Gareth & Team	Radiology	Singapore General Hospital
Operations	SHM_OP018	Radiology rescheduling made easy for Drop & Go	Ng Yu Han Gareth & Team	Radiology	Singapore General Hospital
Operations	SHM_OP019	The continuity of care for neonates with jaundice- an APN-Led NNJ Clinic on Sundays and Public Holidays	Khoo Shi Min & Team	Nursing Clinical Services, Division of Nursing	KK Women's and Children's Hospital
Operations	SHM_OP020	Effective disinfecting of protective devices used in the course of treating SARS-CoV2 positive patients	Moarie Tan & Team	CSSU	Sengkang General Hospital
Operations	SHM_OP021	To Streamline Work Processes on Handling and Usage of ENT Instruments	Carol Sim Chee Hong	Blk 3 Level 2 Major Operating Theatre	Singapore General Hospital
Operations	SHM_OP022	Recycling Single Use Surgical Instruments from Hospital	Tan Hui & Team	Environmental Services	Singapore General Hospital
Operations	SHM_OP023	Improve compliance rate for Outsourced Staff’s daily temperature reading submission	Grace Tay Sin Yee & Team	General Services	Changi General Hospital
Operations	SHM_OP024	“Efficient, Effective and Safe” COVID-19 Vaccination: Standardization of Practices at SHP’s COVID-19 Vaccination Hubs	Tan Ai Meng & Team	Nursing Administration	SingHealth Polyclinics
Operations	SHM_OP025	Infection control training and competency of staff at a Swab Isolation Facility (SIF)	Lam Woan Ching & Team	Department of Nursing Administration	SingHealth Polyclinics
Operations	SHM_OP026	Getting’ Chill in the Pill-Fill-Till-Bill Climax	Angela Lee Wing Yan & Team	Pharmacy	SingHealth Polyclinics
Operations	SHM_OP027	To achieve 100% adherence to the 'Scrub-the-Hub' protocol for haemodialysis catheters in accordance to the CDC guidelines among SGH RDC nurses within 6 months	Amy Lim Ee Lin & Team	Speciality Nursing	Singapore General Hospital
Operations	SHM_OP028	Utilising coding to improve the turnaround time in the generation of 3-year Re-privileging report for specialists with practising rights granted in Singapore General Hospital.	Wong San See & Team	Patient Safety and Clinical Standards	Singapore General Hospital
Operations	SHM_OP029	Improving staff efficiency through technology and automation	Wong Wan Chi & Team	Pre-Operative & Admitting Services (POAS)	Sengkang General Hospital
Operations	SHM_OP030	Reducing Outpatient MRI Appointment No-show Rate Through Artificial Intelligence Predictive Analytics	Lisa Tham Mui Hiong & Team	Radiography	Changi General Hospital
Operations	SHM_OP031	Improving the provision of Specialist-led care for otorhinolaryngology outpatients at SGH	Toh Song Tar & Team	Otorhinolaryngology - Head and Neck Surgery (SGH)	Singapore General Hospital
Operations	SHM_OP032	To Decrease the In-Processing Time for Residents of Community Care Facility (CCF)	Moey Kirm Seng Peter	SHP – Eunos	SingHealth Polyclinics
Operations	SHM_OP033	Ramp… Ramp Up NCS Service	Lee Hwee Khim  & Team	Nursing	SingHealth Polyclinics
Operations	SHM_OP034	Formation of EarLy MAnagement (ELMa) Ward for medically stable COVID patients	Adeline Wong Yen Choo & Team	Inpatient Operations	Changi General Hospital
Operations	SHM_OP035	Implementation of Cart Washer Disinfector in Housekeeping Operations	Ang Yi Bin & Team	ENVIRONMENTAL SERVICES	Singapore General Hospital
Operations	SHM_OP036	Reducing Late Return Medicine from Wards	Tan Gek Foon & Team	Children Inpatient Pharmacy	KK Women's and Children's Hospital
Operations	SHM_OP037	Boosting staff Productivity and Efficiency by devising a New In- Patient Meal Ordering System- Touch 2 Order	Ashu Sharma & Team	Food Services	KK Women's and Children's Hospital
Operations	SHM_OP038	Automation of 3rd party insurance code update for the billing of COVID-19 swab tests	Ong Xin Yi Miki & Team	Inpatient Operations	Changi General Hospital
Operations	SHM_OP039	Integrated Services for GP Referral in SGH	Rachel Chan Hwee Cher & Team	Patient Liaison Service (PLS)	Singapore General Hospital
Operations	SHM_OP040	Management of a Hybrid Award Ceremony- Singapore Health Quality Service Award (SHQSA) 2021 and the Considerations Involved	Joyce Mak & Team	Group OPE	SingHealth HQ
Operations	SHM_OP041	Cross- Training between Nurses to enhance Patient Care and Safety	Rasidah Binte Rashid & Team	Ward 42 / High Dependency Unit	KK Women's and Children's Hospital
Operations	SHM_OP042	Video Consultation in KK Women’s and Children’s Hospital, Children’s Emergency	Lim Rong Xiu Cynthia  & Team	Nursing Clinical Service	KK Women's and Children's Hospital
Operations	SHM_OP043	Digital Transformation of Outpatient Prescription in SGH	Li Nanlan & Team	Process Transformation & Improvement	Singapore General Hospital
Operations	SHM_OP044	Evaluation of Hospital Clinical Facility Adjacency for Optimal Siting of Services	Choo Ee Leen & Team	Corporate Planning & Development	National University Hospital
Operations	SHM_OP045	Clinic Without Walls: Care Anytime, Care Anywhere	Michael Leow & Team	Operations	Tan Tock Seng Hospital
Operations	SHM_OP046	Coping with expansion: Decentralisation of administrative function for SingHealth (SHS) Surgery in General (SIG) Residency Programme	Alicia Goh Hui Peng & Team	GME Residency, Group Education	SingHealth HQ
Operations	SHM_OP047	Advanced Practice Nurse - Led Contraceptive Implant Clinic: An approach to reduce waiting time	Zhang Xinrong & Team	Nursing Clinical Services	KK Women's and Children's Hospital
Operations	SHM_OP048	Target Zero Error in Specimen Labelling: A Patient Safety Initiative	Ong Poh Kiong & Team	Nursing	SingHealth Polyclinics
Operations	SHM_OP049	Doctor Covid: Development of a smart Chatbot to enhance care for COVID-19 patients at Community Care Facilities (CCFs)	Karina Ng	Organisational Transformation	SingHealth HQ
Operations	SHM_OP050	Future Outpatient Journey: Enhanced Operations with Chest Pain Triaging and Automated Appointment Booking	Ligna Ku	OST	SingHealth HQ
Operations	SHM_OP051	Standardising and Streamlining Preparation of Nursing Staff Roster	Shieng Wan Ting & Team	Clinical Administration	SingHealth Community Hospitals
Operations	SHM_OP052	Automating preparation of Maternity Leave Memo for SCH Nursing	Shieng Wan Ting & Team	Clinical Administration	SingHealth Community Hospitals
Operations	SHM_OP053	Time saving initiatives on attendance tracking for Nursing Education Programmes	Tee Yong Ming & Team	Nursing Admin	SingHealth Community Hospitals
Operations	SHM_OP054	Increasing cervical cancer screening rates in Marine Parade Polyclinic amidst COVID-19 pandemic	Wong Sook Chin & Team	Nursing	SingHealth Polyclinics
Operations	SHM_OP055	Continuous Process Improvement on Equipment Management During Pandemic	Ben Neo Chee Keong & Team	BME	Changi General Hospital
Operations	SHM_OP056	The use of robotic process automation (RPA) to transcribe PDF telecommunication bills into Excel for uploading into an internal Finance system for billing	Chan Wai Ching & Team	Artificial Intelligence & Analytics	Singapore General Hospital
Operations	SHM_OP057	Building Volunteerism for A Sustainable Community Nursing Programme	Nasrifudin Bin Najumudin & Team	RHS-Community Nursing	Singapore General Hospital
Operations	SHM_OP058	Quality improvement in lost specimen metric through process improvements and automated process optimisation – a retrospective analysis.	Amarasinghe Arachchige Don Nalin Samandika Saparamadu  & Team	DA Clinic Group	Doctor Anywhere Pte. Ltd
Operations	SHM_OP059	Visual Alignment – Leveraging Excel Dashboard for performance monitoring and strategic planning	Samuel Duong Hoang Nam & Team	Patient Liaison Service (PLS)	Singapore General Hospital
Operations	SHM_OP060	Whiz Carpet Cleaning Robot - Dedicated for Floor Vacuuming to Maximise Efficiency, Optimise Productivity and Enhance Service Quality	Steven Chew & Team	Environmental Services	KK Women's and Children's Hospital
Operations	SHM_OP061	A&E Appointments Outlier and SMS Reports	Lim Song Quan Jeremy & Team	A&E Operations	Changi General Hospital
Operations	SHM_OP062	Patient Transfer Tracking System for Security Department	Muhammad Fadhil Bin Mohamed Zin & Team	Security	Singapore General Hospital
Operations	SHM_OP063	To create an electronic clinician resource (eCR) form for the management of daily and periodic changes to clinician schedule	Mastura Binte Mohd Yusof & Team	OPERATIONS	National Dental Centre Singapore
Operations	SHM_OP064	Data-driven Optimization Model for AED Placement in Singapore	Choong Yu Xiang & Team	Industrial Systems Engineering & Management	National University of Singapore
Operations	SHM_OP065	System dynamics modeling of surgical services for the evaluation of infection control measures during the COVID-19 pandemic	Lam Chun Tat & Team	Industrial and Systems Engineering	National University of Singapore
Operations	SHM_OP066	Optimization of Operating Theatre Schedules Using Artificial Intelligence	Leow Wee Shent, Jordon & Team	Industrial Systems Engineering and Management	National University of Singapore
Operations	SHM_OP067	ASSESS.ai - Admission Support & Scheduling for Elective Surgical Services	Cheong Wen Li Ronald & Team	Health Services Research Centre	SingHealth HQ
Operations	SHM_OP068	Robust Optimisation of Operating Theatre Master Allocation Schedules	Theodora De Silva & Team	Industrial and Systems Engineering	National University of Singapore
Operations	SHM_OP069	Simulation Model For Surgical Instruments Flow During Surgeries	Esmonde Tan Sing Yew & Team	Industrial and Systems Engineering	National University of Singapore
Operations	SHM_OP070	Improved Efficiency of IRB Review by Upskilling and Empowering Staff With Greater Responsibility	Phyllis Tham Jia Hui & Team	Centralised Institutional Review Board	SingHealth HQ
Operations	SHM_OP071	Oversight of Low Risk Clinical Research through Remote Monitoring Approach	Wong Chao Mei Amelia & Team	Research Compliance Management	SingHealth HQ
Operations	SHM_OP072	Important considerations for successful study start-up for Human Subject Research	Phang Wee Lee & Team	Research Integrity, Compliance and Ethics	SingHealth HQ
Operations	SHM_OP073	Trial program in estrus synchronization via prostaglandin induced ovulation to manage the breeding and production of domestic pigs for use in translational research	Marvin Mataquel Taguiam & Team	National Large Animal Research Facility	SingHealth HQ
Operations	SHM_OP074	Pre-Surgical Preparation and Anaesthetic Induction Of Large Animal	Song In Chin & Team	SingHealth Experimental Medicine Centre	SingHealth HQ
Operations	SHM_OP075	COMMERCIALISE YOUR VALIDATED RESEARCH TOOLS	Erin Teo Yiling & Team	SingHealth Intellectual Property	SingHealth HQ
Operations	SHM_OP076	Off-site Access For Contacting Patients – Using TigerConnect	Diana Wong Sai Han & Team	Department of Child Development	KK Women's and Children's Hospital
Operations	SHM_OP077	Medication Order via Health Buddy	Sharifah Wardah & Team	Pharmacy	Changi General Hospital
Operations	SHM_OP078	Strengthening community partnership with Nursing Homes (NHs) during Covid-19 pandemic	Lam Woan Ching & Team	Nursing Administration	SingHealth Polyclinics
Operations	SHM_OP079	To Receive 100% Elective Surgical Procedure Approval Letter Before The Next TCU Day	Khadijah Binte Azman & Team	ENT Clinic	Changi General Hospital
Operations	SHM_OP080	Increasing Bone Mineral Density (BMD) completion rates amongst Geriatric inpatients	Lim Su Jen Roxanne & Team	Geriatric Medicine	National University Hospital
Operations	SHM_OP081	The DFS “Pop-station” during COVID-19 pandemic	Magdalin Cheong & Team	Dietetic & Food Services	Changi General Hospital
Operations	SHM_OP082	Seamless transition of COVID-19 positive Family Cluster from an Acute Care Hospital to a Community Care Facility (CCF) in Singapore	Quek Mei Zi & Team	Ward 46	KK Women's and Children's Hospital
Operations	SHM_OP083	SMART Training on digitization of medical records	Tham Yu Ying & Team	Health Information Management Services (HIMS)	Changi General Hospital
Operations	SHM_OP084	Algorithm-Based Bed Prioritisation and Suggestion Tool	Zeng Zhenhao & Team	A&E Operations	Changi General Hospital
Operations	SHM_OP085	Raising Ambulance Operations’ Standards and Capabilities towards Greater Patient Care	Victor Tay & Team	General Services	Singapore General Hospital
Operations	SHM_OP086	Strengthening ePorter App to Optimize Completion of Stat Dose (SD) Cases	Victor Tay & Team	General Services	Singapore General Hospital
Operations	SHM_OP087	Future Proofing Hospital Infrastructure	Ong Li Wen & Team	Facilities Management	Changi General Hospital
Operations	SHM_OP088	Automation of insurance code update for the billing of COVID-19 swab tests at the Accident and Emergency (A&E) department	Linda Binte Ismail & Team	A&E Operations	Changi General Hospital
Operations	SHM_OP089	Creating and Operationalising the Hospital SASH (Swab And Send Home) Isolation Facility as a safe area for patients awaiting swab results	Lim Song Quan Jeremy & Team	A&E Operations	Changi General Hospital
Operations	SHM_OP090	Introduction of Robotic Process Automation via SikuliX for Data Entry of Medication Delivery Service Orders	Srinath Sridharan & Team	Health Services Research	Changi General Hospital
Operations	SHM_OP091	Competency Assessment for Code Announcement	Yeo Kee Seah & Team	Security and Fire Safety Department	KK Women's and Children's Hospital
Operations	SHM_OP092	Designing a low-cost, next-generation Workshop Management System	Matthias Ho Wei Ming & Team	Foot Care & Limb Design Centre	Tan Tock Seng Hospital
Operations	SHM_OP093	Multipronged Approach to Right-Site Cancer Patients Receiving Subcutaneous (SC) Granulocyte Colony Stimulating Factor (GCSF) Injections	Chua Chue Teng & Team	National University Cancer Institute, Singapore	National University Hospital
Operations	SHM_OP094	Reduction of Emergency Medicine Department (EMD) Triage waiting time for patients with time-sensitive conditions	Siti Rabaah Binte Abdul Hamid & Team	Emergency Medicine Department	National University Hospital
Operations	SHM_OP095	End-to-end Inpatient Longstayer management	Amelia Santosa & Team	Medicine	National University Hospital
Operations	SHM_OP096	Care Redesign for women after Caesarean Section (C-Section)	Chinnadurai Amutha & Team	Neonatology	National University Hospital
Operations	SHM_OP097	A “SWIFT” approach to Streamline Workflow for Intervention of Non-Functional or Thrombosed dialysis access	Chua Horng Ruey & Team	Medicine	National University Hospital
Operations	SHM_OP098	Feasibility of Redcap database for monitoring of E kits’ expiry and location in NUH	Poh Yen Yen Emily & Team	Pharmacy	National University Hospital
Operations	SHM_OP099	Reduction of near miss packing errors in inpatient pharmacy	Subashini Gunasegaran  & Team	CSS – Inpatient Pharmacy	National University Hospital
Operations	SHM_OP100	Reduction in preventable near miss for Madopar and Hormonal drugs in Kent Ridge Wing outpatient pharmacy	Lee Qianhui & Team	Css - Pharmacy	National University Hospital
Operations	SHM_OP101	Improvement of Discharge Process in O&G wards (48, 9A & 9B)	Tiffany Valencia Puspita & Team	CSS – Inpatient Pharmacy	National University Hospital
Operations	SHM_OP102	IMPROVING SUCCESS RATES IN RENAL COUNSELLING IN ANTICIPATION OF DIALYSIS	Ngoh Lee Ying Clara & Team	MEDICINE	National University Hospital
Operations	SHM_OP103	Reduction of unplanned hospital attendances in paediatric patients with gastrostomy feeding button through patient empowerment	Junaidah Binte Abu Bakar  & Team	Paediatric Surgery	National University Hospital
Operations	SHM_OP104	Enhancing Easy Access for Nurses to Commonly Used Consumables for IV Medications at Each Medication Cart	Tan Ai Leen Marilyn & Team	Ward 46/ Nursing	Changi General Hospital
Operations	SHM_OP105	Digitized Tree Management	Tan Hui & Team	Environmental Services	Singapore General Hospital
Operations	SHM_OP106	Say my name: Improving headboard signages in an acute ward setting	Chen Qiu Yan Joyce & Team	Ward 36	Changi General Hospital
Operations	SHM_OP107	Dropbox for RTLS Tags	Tineswary A/P Govindasamy & Team	Admissions	KK Women's and Children's Hospital
Operations	SHM_OP108	To reduce linen wastage from ad-hoc retrieval of loose items from the pre-packed pyjamas sets in the ward	Norhayati Binti Abdul Rahman & Team	Ward 16	Changi General Hospital
Operations	SHM_OP109	Digitalisation of registration form for isolation patients using FormSG	Rajesvari D/O Ayyakannu & Team	Children’s Emergency – Admission	KK Women's and Children's Hospital
Operations	SHM_OP110	Mini C-arm Protector	Zhu Hai Fang & Team	Operating theatre	Changi General Hospital
Operations	SHM_OP111	BAL Dispatch Simplification	Truong Y Nhi & Team	Medical Intensive Care Unit	Changi General Hospital
Operations	SHM_OP112	Reducing Time Needed for Preparation of Complex Wound Care	Tan Wei Xian & Team	Speciality Nursing	Singapore General Hospital
Operations	SHM_OP113	Easy Resuscitation board II	Ho Wei Wei Adeline & Team	Medical Intensive Care Unit	Changi General Hospital
Operations	SHM_OP114	Collective Approach on the Appropriate Utilization of Bed Resources in the Healthcare Ecosystem	Munawar Kahlik & Team	Operations, Division of Integrative and Community Care (DICC)	Tan Tock Seng Hospital
Operations	SHM_OP115	Enhanced Excel Worksheet for Block 3 SOC Daily Cashier Handover	Koh Hock Chye Anron	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP116	Management of SGH Mobile Medical Team (MMT) Command Post and Deployment Site	Tan Ee Hui Christina & Team	Specialist Outpatient Clinics - Operations	Singapore General Hospital
Operations	SHM_OP117	Reduction of SOC Services in response to DORSCON Orange and Circuit Breaker	Eugene Sim Junying & Team	COO Ambulatory Office	Singapore General Hospital
Operations	SHM_OP118	Resumption of SOC Services after Circuit Breaker	Eugene Sim Junying & Team	COO Ambulatory Office	Singapore General Hospital
Operations	SHM_OP119	SGH Campus External Covid Operations – Site selection for a command centre	Eugene Sim Junying & Team	COO Ambulatory Office	Singapore General Hospital
Operations	SHM_OP120	Improving Staff Satisfaction at Work through Joy @ Urology TV	Felicia Teo Siok Ying & Team	Specialist Outpatient Clinics - Operations	Singapore General Hospital
Operations	SHM_OP121	Improve New Case Waiting Time to Appointment for Neurology at Specialist Outpatient Clinic ‘L’	Ang Si Ying Gladys & Team	Specialist Outpatient Clinics Operations	Singapore General Hospital
Operations	SHM_OP122	Reducing Dwell Time at Urology Centre	Boon Hwee Lan & Team	Specialist Outpatient Clinics - Operations	Singapore General Hospital
Operations	SHM_OP123	Call Bell for Phototherapy Patients	Alvin Ignatius Tan Wei Siang & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP124	Cashless @ Specialists Outpatient Clinics (SOCs)	Poonam Bajaj & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP125	Reduction in Patient Waiting Time for Treatment at Clinic J	Alvin Ignatius Tan Wei Siang & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP126	Reduction of Bill Cancellation at Haematology Centre	Alvin Ignatius Tan Wei Siang & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP127	Reduction of Waiting Time for Appointment (WTA) for Hand & Reconstructive Microsurgery (HRM) Department	Alvin Ignatius Tan Wei Siang & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP128	Improving Patient Experience at SOC M Breast Clinic	Jessy Ong & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP129	Better signages, Better experience at Block 3 Level 1 SOC	Jessy Ong & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP130	Using TOSP code for Breast Biopsy Procedure at SOC	Jessy Ong & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP131	Improving Utilisation of Ortho Clinics	Jessie Ong Shi Qi & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP132	New Home, New Beginnings	Tai Jia Yi & Team	Specialist Outpatient Clinics - Operations	Singapore General Hospital
Operations	SHM_OP133	Relocation of Health Assessment Centre (HAC) at Camden Medical Centre to Clinic P	Kelly Kang	SOC Operations	Singapore General Hospital
Operations	SHM_OP134	Relocation of Orthopaedic Sports and Joint Centre (OSJC) at Camden Medical Centre to SingHealth Tower level 4	Kelly Kang	SOC Operations	Singapore General Hospital
Operations	SHM_OP135	Enhancing communication to improve work efficiency	Liza Goh Li Shan	SOC operations	Singapore General Hospital
Operations	SHM_OP136	Enhancing clinic staff efficiency	Liza Goh Li Shan	SOC operations	Singapore General Hospital
Operations	SHM_OP137	Whole-of-Visit approach to Safe distancing of Patients visiting ENT Centre During Circuit Breaker	Chua Chen Yan Paul & Team	SOC Operations	Singapore General Hospital
Operations	SHM_OP138	Smart OGC	Chang Rui Fen & Team	SOC operations	Singapore General Hospital
Operations	SHM_OP139	Conversion of a hotel into a Swab Isolation Facility (SIF)	Poh Kiat Keong Shawn & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP140	Operating a Swab Isolation Facility (SIF) in a hotel	Poh Kiat Keong Shawn & Team	Specialist Outpatient Clinics	Singapore General Hospital
Operations	SHM_OP141	Returning RHI (Rheumatology & Immunology) WTA > 60 days for NC SUB to normalcy post Circuit-Breaker	Lee Tim Wei & Team	Specialist Outpatient Clinics (SOC)	Singapore General Hospital
Operations	SHM_OP142	COVID-19 Thrice-Daily Dashboard	Sylvia Leow Yi Wei & Team	Strategy Management & Analytics (SMA),	Singapore General Hospital
Operations	SHM_OP143	Streamlining Day Surgery Registrations in SOC	Lee Siau Huey & Team	SC Ops	Changi General Hospital
Operations	SHM_OP144	Optimising Specialist Outpatient Clinic using SmartViewTM with Safe Distancing Compass	Chin Lee Lian & Team	SC Ops	Changi General Hospital
Operations	SHM_OP145	Improving processing of COVID-19 results from external operations	Chen Shihong  & Team	SC Ops	Changi General Hospital
Operations	SHM_OP146	Improving Process of Swab/Serology Testing	Chin Lee Lian & Team	SC Ops	Changi General Hospital
Operations	SHM_OP147	Automation in handling special requests from Appt Services to SOCs	Lim Yong Zhi Kelvin & Team	SC Ops	Changi General Hospital
Operations	SHM_OP148	Medication Order @ Clinic	Sharifah Wardah & Team	Pharmacy	Changi General Hospital
Operations	SHM_OP149	Reducing congestion & patient dwell time in SNEC by frontloading pre-consultation eye evaluation (EV) into the community.	Wendy Tsai Yin Yin & Team	Regional Eye System, Clinical Services	Singapore National Eye Centre
Operations	SHM_OP150	Managing post vaccination anaphylaxis at COVID-19 Vaccination Hub in SingHealth Polyclinics.	Jamaliah Bte Jamil & Team	Bedok Polyclinic	SingHealth Polyclinics
Operations	SHM_OP151	Improve the Effective use of WiFi tags in Operating Theatre	Nah Siew Noy Jaslin & Team	Operating Theatres	KK Women's and Children's Hospital
Operations	SHM_OP152	Creation of A Strategic Visioning Toolkit for Allied Health Professions across SingHealth Institutions	Tanuja Nair & Team	Child Life, Art and Music Therapy Programmes (CHAMPs)	KK Women's and Children's Hospital
Operations	SHM_OP153	Implementation of Artificial Intelligence (AI) Robotics in Housekeeping Operations at W45A	Sherie Lim Li Zhen & Team	Environmental Services	Singapore General Hospital
Operations	SHM_OP154	To Improve Nurses’ Confidence and Performance During Medical Emergency (Code Blue)	Lim Choon Chai & Team	Nursing Development Unit	National Heart Centre Singapore
Operations	SHM_OP155	To improve postoperative early ambulation for patients with multiple drains	Yang Ruiqin & Team	Ward 56 CTS/CVM	National Heart Centre Singapore
Operations	SHM_OP156	To Improve Nurses Efficiency and Productivity during SCM Downtime	Nor Syamsul Nazly Bin Mohamed Said & Team	Nursing Specialty Care Unit	National Heart Centre Singapore
Operations	SHM_OP157	Paediatric Orthopaedic Surgery Telemedicine Initiative	Kenneth Wong Pak Leung & Team	Department of Orthopaedic Surgery	KK Women's and Children's Hospital
Operations	SHM_OP158	Optimizing manpower requirement for Health & Travel Declaration and Temperature Screening Stations in KKH during COVID19 Pandemic	Fame Espino & Team	Visitor Services	KK Women's and Children's Hospital
Operations	SHM_OP159	SingHealth Management Dashboard for External Operations	Teo Chee Yang Raymond  & Team	Organisation Planning & Performance	Singapore General Hospital
Operations	SHM_OP160	Applying information technology in managing and operating the Central Sterile Supply Department (CSSD)	Huynh Minh Tuan & Team	Infection Control Department	University Medical Center Ho Chi Minh City (UMC)
Operations	SHM_OP161	Combination of multimodal hand hygiene improvement strategy with camera observation and rapid feedback system effectively improves hand hygiene adherence	Huynh Minh Tuan & Team	Infection Control Department	University Medical Center Ho Chi Minh City (UMC)
Operations	SHM_OP162	SOLUTIONS TO REDUCE INTERRUPTION DURING MEDICATION ADMINISTRATION OF NURSES IN UNIVERSITY MEDICAL CENTER HO CHI MINH CITY, VIETNAM	Nguyen Thi Hong Minh & Team	Nursing Department	University Medical Center Ho Chi Minh City (UMC)
Operations	SHM_OP163	Reducing Time Taken to Access External Forms on Department’s Shared Drive	Tan Yi Jing Charmane & Team	Medical Social Services	Sengkang General Hospital
Operations	SHM_OP164	Prolonging Linen Lifespan Through Embroidery	Rena Sim Wan Jun & Team	Environmental Services	Sengkang General Hospital
Operations	SHM_OP165	Hand Hygiene Opportunities for Housekeeping	Sou Man Yun Sharlene & Team	Environmental Services	Sengkang General Hospital
Operations	SHM_OP166	Customised Fan Cover Bag for Fan Cleaning	Eugenia Chua Ruo Rong & Team	Environmental Services	Sengkang General Hospital
Operations	SHM_OP167	Building a Coronavirus Disease 2019 (COVID-19) Disease Registry	Livia Faustina Sudirgo & Team	Health Services Research Centre	SingHealth HQ
Operations	SHM_OP168	A Symptom-Based Patient Surveillance System at the Ward Level: A Pilot Project in a Public Tertiary Hospital in Singapore	Conceicao Edwin Philip  & Team	Infection Prevention & Epidemiology	SingHealth HQ
Operations	SHM_OP169	Outram campus patient tagging for COVID-19 contacts	Conceicao Edwin Philip  & Team	Infection Prevention & Epidemiology	SingHealth HQ
Operations	SHM_OP170	Preparing the hospital for a surge in COVID-19 cases and also the hospital’s contact tracing capacity - focusing on staff contact logs	Conceicao Edwin Philip  & Team	Infection Prevention & Epidemiology	SingHealth HQ
Operations	SHM_OP171	The Causes and Mitigation for Mold	Jon Peng & Team	Facilities Development	SingHealth HQ
Operations	SHM_OP172	To Reduce Time Taken in Submission of Carbapenemase producing Carbapenam Resistant Enterobacteriacae (CP-CRE) Positive Laboratory Reports from Singapore General Hospital (SGH) to Ang Mo Kio Thye Hua Kwan Hospital (AMK THKH) by 90% in Three Months	Wang Li & Team	Population Health & Integrated Care Office (PHICO)	Singapore General Hospital
Operations	SHM_OP173	Comparison of radiation dose in EOS System vs Digital Radiography (DR) in scoliosis imaging	Azura Ramlan & Team	Department of Diagnostic and Interventional Imaging	KK Women's and Children's Hospital
Operations	SHM_OP174	Community Hospital Referral Wizard	Ooi  Seong Thean	Family Medicine and Continuing Care	Singapore General Hospital
Operations	SHM_OP175	Reduction of daily number of patient wasted trips for Computed Tomography scans at Inpatient Imaging Centre from 3 to 1 within 1 year	Prem Singh & Team	Radiography Department, Division of Radiological Sciences	Singapore General Hospital
Operations	SHM_OP176	Enhance Cluster Statistics & Services Data Warehouse (CSSDW) to capture TeleHealth workload at Specialist Outpatient Clinics (SOCs)	Singhealth Statistics Unit (Ssu)	SingHealth Statistics Unit, OSM	SingHealth HQ
Operations	SHM_OP177	Reducing Nasal Septum Injury in the Neonatal Intensive Care Unit	Kulandai Samy Ronikal Infenda & Team	Neonatal Intensive Care Unit	KK Women's and Children's Hospital
Operations	SHM_OP178	Mother’s Own Milk (MOM) First	Ng Tien Shu Sheena & Team	Neonatal Intensive Care Unit	KK Women's and Children's Hospital
Operations	SHM_OP179	Complying to Safe Distancing Measures through Drop-and-Go counters	Nur Syarina Bte Shaari & Team	Clinic Operations	SingHealth Polyclinics
Operations	SHM_OP180	Enhancement of eLinen Management for Linen Supplies Unit (LSU)	Lim Shihui Celine & Team	Environmental Services	Singapore General Hospital
Operations	SHM_OP181	Reduction of waiting time for patients in SNEC Outpatient Clinics	Leonard Goh Kang Liak & Team	Clinical Services	Singapore National Eye Centre
Operations	SHM_OP182	Building the Skills of Social Work Assistants (SWAs): Managing Challenging Behaviour in the Outpatient Setting of an Acute Hospital	Melissa Hu Yunyi & Team	Medical Social Services	Sengkang General Hospital
Operations	SHM_OP183	Healthier F&B Options in SingHealth Retail Outlets	Desmond Peter Khoo Soon Kheng & Team	Operations	SingHealth HQ
Operations	SHM_OP184	Retail Services App for Routine Inspection at SingHealth Retail Outlets	Desmond Peter Khoo Soon Kheng & Team	Operations	SingHealth HQ
Operations	SHM_OP185	After-hours urgent FBCs: is it a true necessity?	Geetha Visvalingam  & Team	General O&G	KK Women's and Children's Hospital
Operations	SHM_OP186	To improve effectiveness & efficiency of clinic appointment processing	Deon Tan Li Kiang & Team	Department of Child Development	KK Women's and Children's Hospital
Operations	SHM_OP187	Outpatient Robotic Project	Eunice Ng Chu Qing & Team	Environmental Services	Singapore General Hospital
Operations	SHM_OP188	Process improvement of the administration of Metered-Dose Inhaler (MDI) in the KKH Children’s Emergency	Adeline Kong & Team	Children Emergency	KK Women's and Children's Hospital
Operations	SHM_OP189	Process improvement of triage queue management in Extended Screening Area (ESA) at KKH Children’s Emergency	Hafizah Binte Mohamad Kamil & Team	Children’s Emergency	KK Women's and Children's Hospital
Operations	SHM_OP190	Seamless Integration-Review and Expansion of Obstetric Day Assessment Centre (ODAC) Services	Teo Puay Ling & Team	Ward 32	KK Women's and Children's Hospital
Operations	SHM_OP191	Streamlining Processing of Unclaimed Medications in SGH Discharge Pharmacy	Wong Jia Jie & Team	Pharmacy	Singapore General Hospital
Operations	SHM_OP192	Harmonisation of Point-of-Care Blood Gas Analysis Test Panels and Charges within a Tertiary Hospital	Beatrice Koh Ming Qing & Team	Clinical Pathology	Singapore General Hospital
Operations	SHM_OP193	The set-up of fast-access multidisciplinary Diabetes Rapid Evaluation and lower limb Amputation Management (DREAM) clinic and its outcomes on diabetic foot ulcers	Siti Nurfarahdillah Binte Abdul Razak & Team	Podiatry	Sengkang General Hospital
Operations	SHM_OP194	Automated result verification (autoverification) of quantitative urine analysis results: an improvement in time savings	Gea Chong Jin & Team	Clinical Pathology	Singapore General Hospital
Operations	SHM_OP195	Committed to excellence – Quality is what we believe in	Goh Wan Fei & Team	Health Information Management Services	Changi General Hospital
Operations	SHM_OP196	Enhancing Workflow Efficiency in Pre-operative List Preparation	Mok You Cheng, Jason & Team	Operating Theatre	Singapore National Eye Centre
Operations	SHM_OP197	Audit Facilitation between the External Auditors and 15 Academic Clinical Programmes (ACPs)	Carine Law Shiaw Wee & Team	Joint Office of Academic Medicine (JOAM)	SingHealth HQ
Operations	SHM_OP198	Improving prone positioning process for Acute Respiratory Distress Syndrome (ARDS)	Tan Hui Li & Team	Speciality Nursing/ Respiratory Critical Care Medicine	Singapore General Hospital
Operations	SHM_OP199	Creating a dashboard to support clinical decision and to replace manual process of data collation and analysis	Winnie Soo Yi Ling & Team	Care Coordination/Telecare/Specialty Nsg	Changi General Hospital
Operations	SHM_OP200	Optimizing resource utilization through predictive and prescriptive data analytics	Abdul Rahman Bin Morni & Team	Division of Radiation Oncology	National Cancer Centre Singapore
Operations	SHM_OP201	Improvement of Coordinating MRI Scans for Patients with Deep Brain Stimulator (DBS)	Ng Geok Ling Eileen & Team	Neuroradiology	National Neuroscience Institute
Operations	SHM_OP202	Kanban system for NDCS Clinic Stores	Derick Chung Siew Tong & Team	MMD	National Dental Centre Singapore
Operations	SHM_OP203	Deployment of Medical Manpower in a Disease Outbreak (COVID-19)	Ho Wan Qi & Team	Division of Medicine	Singapore General Hospital
Operations	SHM_OP204	Service Evaluation of the Holistic Peripheral Extremities (HOPE) Clinic: A multidisciplinary approach to managing ischaemic diabetic foot wounds	Lin Jie & Team	Podiatry	Sengkang General Hospital
Operations	SHM_OP205	Creating a QR code to replace manual process to access to community service provider contact numbers	Muhammad Muhaymin Bin Sopii & Team	Care Coordination	Changi General Hospital
Operations	SHM_OP206	Safer Patient Transfer from Children’s Emergency (CE) to Isolation Wards	Hei Geok Mei Andrea & Team	Children’s Emergency	KK Women's and Children's Hospital
Operations	SHM_OP207	The experience of KKH Children’s Emergency (CE) during the Covid-19 pandemic	Lim Zi Ying & Team	Children’s Emergency	KK Women's and Children's Hospital
Operations	SHM_OP208	Towards Environment Sustainability: Bin Sharing Model at SingHealth Tower	Ricardo Chang Wei Hui & Team	OSS ES	SingHealth HQ
Operations	SHM_OP209	Use of Technology to increase manpower efficiency in cleaning of Administrative Offices in SingHealth Tower	Aaden Tan Bao Kuang & Team	OSS ES	SingHealth HQ
Operations	SHM_OP210	Target Zero Harm: Reduce occurrence of exposed soiled / infectious linen at linen holding room, SingHealth Tower to protect staff and environment safety	Celinn Tan Li Ping & Team	OSS ES	SingHealth HQ
Operations	SHM_OP211	Management of submission of application forms for the Early Intervention Programme for Infants and Children (EIPIC)	Tan Linda & Team	Department of Child Development	KK Women's and Children's Hospital
Operations	SHM_OP212	Patient empowerment  and ownership reduces SOC No Show rate and allows better utilisation of resources	Koh Shao Hui & Team	Emergency Department	Sengkang General Hospital
Operations	SHM_OP213	Next Generation Electronic Medical Record (NGEMR) Roll-out in NNI@TTSH	Mike Koh Wee Loong & Team	Operations	National Neuroscience Institute
Operations	SHM_OP214	Empowerment of Artificial Intelligence (AI) in vertical transportation services in the healthcare industry	Wei Suxian Mae & Team	Facilities Management	KK Women's and Children's Hospital
Operations	SHM_OP215	Resource Modifications: Go “E” with us	Gan Shi Min Glenys & Team	Outpatient Clinic Operations	Sengkang General Hospital
Operations	SHM_OP216	Smart e-Paper displays to improve user experience	Ho Chew How, Kelvin & Team	Outpatient Clinic Operations	Sengkang General Hospital
Operations	SHM_OP217	Data Analytics Approach to Planning & Resource Optimization	Chan Shi Ming & Team	Pre-Operative & Admitting Services	Sengkang General Hospital
Operations	SHM_OP218	Ensuring Psychiatry Patients Access to Timely and Value Care	Stephen Wong Kah Wai & Team	SOC Operations	Sengkang General Hospital
Operations	SHM_OP219	Ensuring timely and appropriate care for ED-referred ENT patients	Ng Yi Ting & Team	Outpatient Clinic Operations	Sengkang General Hospital
Operations	SHM_OP220	Timely and Dynamic Analysis of Performance for Value Driven Care (VDC) projects	Lydia Euphemia Sim & Team	Performance Management, Health Systems Intelligence, Centre for Performance Excellence	Changi General Hospital
Operations	SHM_OP221	Tele Financial Counselling	Joyce Koo & Team	Operations	National Dental Centre Singapore
Operations	SHM_OP222	Registration of Migrant Workers at Medical Post in the Dormitories	Chuah Min Shian Mark & Team	DAO	KK Women's and Children's Hospital
Operations	SHM_OP223	Accompanying Person (AP) Quota Tracker Application in Outpatient Setting	Chuah Min Shian Mark & Team	DAO	KK Women's and Children's Hospital
Operations	SHM_OP224	Increasing the number of right sited cases to community partners	Wu Siwen & Team	Clinical - Restorative Dentistry	National Dental Centre Singapore
Operations	SHM_OP225	Family Medicine Academic Clinical Programme (FM ACP) Medical Student Research Internship (MURI) Amidst A Pandemic	Seah Sui Gek Winnie & Team		SingHealth Polyclinics
Operations	SHM_OP226	Eliminate unnecessary barcode reprint at laboratory reception-the hunt for root causes and solutions	Ong Siew Kim & Team	Pathology	Sengkang General Hospital
Operations	SHM_OP227	Automation of Daily KKH Children Emergency Workload Reporting for COVID-19 Operations	Jenifer Soo Shui Lian & Team	Division of Medicine	KK Women's and Children's Hospital
Operations	SHM_OP228	Quick Registration and Billing (Covid Swab Operations) at SKH ID Clinic	Tan Wei Min Kenny & Team	SOC	Sengkang General Hospital
Operations	SHM_OP229	ANS (Automated Notification System) to improve operational efficiency in the process of radiotherapy planning	Lim Sheng An & Team	Division of Radiation Oncology	National Cancer Centre Singapore
Operations	SHM_OP230	Say `Cheese’ to Patient Safety!	Loke Chui Yee & Team	Operations	SingHealth Polyclinics
Operations	SHM_OP231	Prospective Analysis on The Use of IT System in COVID-19 Vaccination Operations	Mohamed Shahul Hameed S/O Haja Maideen & Team	IHIS	Sengkang General Hospital
Operations	SHM_OP232	A multidisciplinary approach to managing complex orthopaedic surgery lower limb wounds: Team Orthopaedic Podiatry	Kimberley Leow Wenxian & Team	Podiatry	Sengkang General Hospital
Operations	SHM_OP233	Nurses’ Experience and Perception in Configuring Isolation General Ward to Isolation ICU: COVID Era	Li Xiaohan & Team	Ward 17	Changi General Hospital
Operations	SHM_OP234	SGH COVID-19 Staff Vaccination Exercise	Nicole Tay & Team	Crisis Planning & Operations	Singapore General Hospital
Operations	SHM_OP235	Solution To Patient Particulars Manual Process During Network Downtime	Jenifer Soo Shui Lian & Team	Division of Medicine	KK Women's and Children's Hospital
Operations	SHM_OP236	Building a Strong and Inclusive Culture of Data Protection in SingHealth Community Hospitals (SCH)	Poon Ser Ting, Shanise & Team	Strategic Planning and Management	SingHealth Community Hospitals
Operations	SHM_OP237	Digitizing anaesthetic equipment requests using Service Design	Chau Keen Chong & Team	Division of Perioperative medicine and Anaesthesiology	Sengkang General Hospital
Operations	SHM_OP238	Design thinking to digitise anaesthetic equipment requests	Cheng Ming Hua & Team	Division of Perioperative medicine and Anaesthesiology	Singapore General Hospital
Operations	SHM_OP239	Sengkang General Hospital (SKH) – Managing hospital-wide swab operations	Doreen Tan Seok Chin & Team	Crisis Planning and Operations	Sengkang General Hospital
Operations	SHM_OP240	Operating Theatre (OT) Performance Dashboard	Sim Tze Jie & Team	Data Analytics Office	KK Women's and Children's Hospital
Operations	SHM_OP241	Fever or no fever? That is the question.	Yung Chee Fu & Team	Med:Paediatrics,Infectious Disease Service	KK Women's and Children's Hospital
Operations	SHM_OP242	An estimation to foetus exposure in CT Chest (Pulmonary Angiography)	Lim Hui Ling & Team	Department of Diagnostic & Interventional Imaging	KK Women's and Children's Hospital
Operations	SHM_OP243	Digitalization of CVM reviews- A seamless workflow to improve patient safety, reduce PDPA violations, and increase end-user satisfaction	Deepali Bang & Team	Department of Internal Medicine	SingHealth HQ
Operations	SHM_OP244	Doctors Productivity Dashboard	Jenifer Soo Shui Lian & Team	Division of Medicine	KK Women's and Children's Hospital
Operations	SHM_OP245	Circuit Breaker disruptions - Continuing Care for Changi General Hospital patients in the Eastern Community	Eugene Shum Jin Wen & Team	Community Development	Changi General Hospital
Operations	SHM_OP246	Reduction in daily washing of equipment trolleys	Koh Loo Ee & Team	Nursing - Central Sterile Supplies Dept	National Dental Centre Singapore
Operations	SHM_OP247	Digitisation of Perimeter Screening	Evelyn Quek Hui Qi  & Team	Operations- Appointment Resource Unit	National Dental Centre Singapore

FINANCE CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Finance	SHM_FN001	Robotic Process Automation (RPA) for Billing Process	Ge Zhuoran & Team	Finance	ALPS Pte Ltd
Finance	SHM_FN002	General Billing Enquiries AI Assistance - KKHelpBot	Parmeet Kaur D/O Joginder Singh & Team	Business Office	KK Women's and Children's Hospital
Finance	SHM_FN003	Developing an algorithm to identify opportunities for bundled payment in Singapore	Ivan Tan En-Howe & Team	Strategic Finance, Finance Analytics	SingHealth Community Hospitals
Finance	SHM_FN004	Supporting Private Primary Care and Public Healthcare Integration: Establishing financial conduits for effective management of claims and ensure financial integrity in the Primary Care Network (PCN)	Pamela Hwee Yuet Fun & Team	Singhealth Office Of Regional Health	SingHealth HQ
Finance	SHM_FN005	Microsoft Excel Macro-based Automation of Accounts Receivables Process for Business Office	Srinath Sridharan & Team	Health Services Research	Changi General Hospital
Finance	SHM_FN006	The Evolution from Self-Registration Kiosk to Self Service Station/ Evaluation of Self-Help Services in SGH SOC	Zhuo Weichao & Team	SOC	Singapore General Hospital
Finance	SHM_FN007	Support for subspecialty fellowship training programmes in childhood brain and solid tumours	Ong Lay Hwa Iris & Team	Division Of Medicine	KK Women's and Children's Hospital
Finance	SHM_FN008	A system to track the expenditure of multiple research projects funded by a philanthropic‐funded academic programme	Ong Lay Hwa Iris & Team	Division Of Medicine	KK Women's and Children's Hospital
Finance	SHM_FN009	REDUCE, REVIEW and REVAMP the bill cancellation workflow in SOCs	Chiew Pei Pei & Team	Business Office	Singapore General Hospital
Finance	SHM_FN010	TRANSFORMATION in Ambulatory Billing Office & Business Office	Chiew Pei Pei & Team	Business Office	Singapore General Hospital
Finance	SHM_FN011	Transition Process between Grant drawdown cycles	Tracy Tay Gek Peng & Team	Finance-Academic Medicine	KK Women's and Children's Hospital
Finance	SHM_FN012	Right-site Billing for Day Surgery Procedures in SKH Outpatient ENT Clinic	Ng Yi Ting & Team	Outpatient Clinic Operations	Sengkang General Hospital
Finance	SHM_FN013	Re-engineering Business Office Process For BVH COVID-19 Operations	Amran Bin Abdul & Team	Finance	SingHealth Community Hospitals
Finance	SHM_FN014	Gazing the Crystal Ball – Optimizing Bed Utilisation Through Accurate Prediction of Bed Availability	Amran Bin Abdul & Team	Finance	SingHealth Community Hospitals
Finance	SHM_FN015	Reducing turnaround time to final bill generation so that patients get their bills faster	Amran Bin Abdul & Team	Finance	SingHealth Community Hospitals

COMMUNICATIONS CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Communications	SHM_CO001	Time saving as a result of publishing courses in SingHealth LMS online catalogue	Ng Meihui	Office of Biosafety	SingHealth HQ
Communications	SHM_CO002	Evaluating the Strategy Climate of SGH	Lee Pei Zhi	Strategy Management & Analytics	Singapore General Hospital
Communications	SHM_CO003	Improving Pharmacists’ Continuous Education (CE) Participation	Julianne Kan Lai Mun	Children inpatient pharmacy	KK Women's and Children's Hospital
Communications	SHM_CO004	Enabling Communication for Migrant Worker Patients (MWPs) at Bright Vision Hospital (BVH)	Eunice Chin Khoon Eng	BVH-Medical Social Services	SingHealth Community Hospitals
Communications	SHM_CO005	Improving Resuscitation and Extent of Care Status Plan (RECSP) in Outram Community Hospital	Aw Junjie	Medical	Outram Community Hospital
Communications	SHM_CO006	New Online Look for SGH Health Assessment Centre - Increasing awareness for SGH Health Assessment Centre Services	Brenda Lim Jia Mei	Patient Liaison Service (PLS)	Singapore General Hospital
Communications	SHM_CO007	SGH Specialist Directory On The Go	Brenda Lim Jia Mei	Patient Liaison Service (PLS)	Singapore General Hospital
Communications	SHM_CO008	SGH Campus Carpark at One Glance – Clearing Misconception on Available Carpark Facility in SGH Campus	Lim Jia Hui	Patient Liaison Service (PLS)	Singapore General Hospital
Communications	SHM_CO009	Enhanced Communication on Collection of Prescriptions and Referrals at Urgent O&G Centre (UOGC), KK Women’s and Children’s Hospital	Riza Umlas Tungul	Urgent O&G Centre	KK Women's and Children's Hospital
Communications	SHM_CO010	Evaluation of a mHealth intervention to disseminate laboratory-related information: quasi-experimental pre/post-intervention study	Amarasinghe Arachchige Don Nalin Samandika Saparamadu	DA Clinic Group	Doctor Anywhere Pte. Ltd
Communications	SHM_CO011	Let’s Screen your Health at S$200 (HAC200 – for SGH200 Celebration)	Ei Ei Soe Win	Patient Liaison Service (PLS)	Singapore General Hospital
Communications	SHM_CO012	Enhancing the Efficiency of Care Giver Training (CGT) to Burmese and Malay Speaking Helpers	Tan Yi Neng Cora	Rehabilitation, Speech Therapy	Ng Teng Fong General Hospital
Communications	SHM_CO013	T(H)inkerLabs: A rapid-development platform for taking empathetic healthcare innovations from ideation and design to prototype and beyond.	Ronald Cheong Wen Li	HSRC	SingHealth HQ
Communications	SHM_CO014	Evolution of the CRC Training course adapting to COVID–19 safe management measures	Fayth Tan Chu Yun	Clinical Trials Coordinating Centre (CTCC)	SingHealth HQ
Communications	SHM_CO015	Continuity of nutrition care: How to ensure patients are reviewed by Dietitian as necessary before hospital discharge?	Chan Ya Ling	Dietetics	Sengkang General Hospital
Communications	SHM_CO016	READY, GET SET & GO! Patient Activity Board (PAB)	Jia Lina	Ward 64	Changi General Hospital
Communications	SHM_CO017	Reducing Nursing Home (NH) Initiation Turnaround Time (TAT) with Care Planning Package	Hazel Wong	Operations (Division of Integrative & Community Care)	Tan Tock Seng Hospital
Communications	SHM_CO018	To Improve Staffs’ Satisfaction and Ensure Safe Distancing By Improving Process on Roll Call in National Heart Centre Singapore (NHCS) Wards	Siti Fidawati Binte Jasman	Cardiothoracic Surgery	National Heart Centre Singapore
Communications	SHM_CO019	Enhancing Team’s Communication through Virtual Environment	Ismail Bin Muhamad	SingHealth Residency – Family Medicine	SingHealth HQ
Communications	SHM_CO020	The SHP Staff Support Programme: A Balm for Mental Health and Psychosocial Wellbeing During the COVID 19 pandemic	Hammie Yeo Hui Ching	Allied Health	SingHealth Polyclinics
Communications	SHM_CO021	Embracing The New Norm in Patient Safety and Quality – Educating Staff and Creating Awareness on the Ground	Nurhuda bte Mohamed Ishak	Institute for Patient Safety & Quality	SingHealth HQ
Communications	SHM_CO022	Embracing Technologies to Conduct Virtual Communication Skills Training for SingHealth Polyclinics Nurses	Tan Ai Meng	Nursing Administration, SingHealth Polyclinics, Head Office	SingHealth Polyclinics
Communications	SHM_CO023	Impact of moving a large in-person patient safety event online in a pandemic environment	Ong Wei Jun Jeffrey	Patient Safety and Clinical Standards (Medical Board)	Singapore General Hospital
Communications	SHM_CO024	Implementation of OT to ICU Handover Checklist	Hua Rongbing Robin	Anaesthesia	Singapore General Hospital
Communications	SHM_CO025	The Language of Care – A CoVid-19 Foreign Worker Initiative	Han Thai Siew, Dominic	Group Marcoms	SingHealth HQ
Communications	SHM_CO026	Effective Communication to alert Code Green LSCS Team to proceed directly to an alternate remote OT site	Jane Tay Eng Choo	Operating Theatre Services	KK Women's and Children's Hospital
Communications	SHM_CO027	Driving Change Through Data: Patient Education Brochures 2.0	Bay Hui Jie Sharlyn	Corporate Communications	National Neuroscience Institute
Communications	SHM_CO028	Virtual and Continuous Engagement of Staff during COVID-19	Arthur Wong De Xiang	Communications	SingHealth Community Hospitals
Communications	SHM_CO029	Health-Social Integration – An integrated approach through a collaboration between Changi General Hospital and Bedok Social Service Office (MSF) in Eastern Singapore	Eugene Shum Jin Wen	Community Development	Changi General Hospital
Communications	SHM_CO030	SHP Year End Charity E-Bazaar - SHARE THE MAGIC OF GIVING	Angeline Tan	Development Office, Corporate Communications	SingHealth Polyclinics
Communications	SHM_CO031	YOU ARE MY SUNSHINE	Angeline Tan	Development Office, Corporate Communications	SingHealth Polyclinics

HUMAN RESOURCE CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Human Resource	SHM_HR001	Building sustainable employee well-being through GME Wellness and Engagement Framework	Tan Yan Jiao Kassie & Team	Graduate Medical Education HQ, SingHealth Residency	SingHealth HQ
Human Resource	SHM_HR002	Video Conferencing vs Face-to-Face (F2F) Quality Improvement Training	Teo Shao Chu & Team	Institute for Patient Safety & Quality (IPSQ)	SingHealth HQ
Human Resource	SHM_HR003	Creating Four Teams – the Pillars of KKH Nursing Research Council	Zhang Ruili & Team	Children’s Emergency	KK Women's and Children's Hospital
Human Resource	SHM_HR004	No More Casenotes in Urology Operating Theatre	Nur Izzati Binte Mohamed Tahir & Team	Urology Operating Theatre	Singapore General Hospital
Human Resource	SHM_HR005	Thrive with Mindful Moments	Lucas Ng Wee Kee & Team	Institute for Patient Safety & Quality	SingHealth HQ
Human Resource	SHM_HR006	Impact of COVID-19 on Acute Isolation Bed Capacity and Nursing Workforce Requirements: A Retrospective Review	Fan Peijin Esther Monica & Team	Nursing Research and Transformation	Singapore General Hospital
Human Resource	SHM_HR007	Role Expansion for Enrolled Nurses, Assisting in Breast Surgical Procedures	Ng Lay Har & Team	Blk 3 Level 2 Major Operating Theatre	Singapore General Hospital
Human Resource	SHM_HR008	Operating Theatre Technical Associate (OTTA) Programme in Major OT, SGH.	Marhaini Bte Mohd Zain & Team	Blk 3 Level 2 Major Operating Theatre	Singapore General Hospital
Human Resource	SHM_HR009	Slashing Overtime Costs for Tow Tractor Team	Ryan Koh Zhao Yuan & Team	General Services, Operations (Patient Support)	Singapore General Hospital
Human Resource	SHM_HR010	Innovative Game-based Learning Solution for TeamSTEPPS	Patrick Lim & Team	Human Resource	Sengkang General Hospital
Human Resource	SHM_HR011	Dietetic & Food Services (DFS) Virtual Staff Orientation	Ji Chuchu & Team	Dietetic & Food Services	Changi General Hospital
Human Resource	SHM_HR012	Go With The Flow – Virtual Makes Wonder	Emily Lim Shu Mui & Team	Postgraduate Medical Institute	Singapore General Hospital
Human Resource	SHM_HR013	Enhancing Porters’ Morale during Covid19 Pandemic	Victor Tay & Team	General Services	Singapore General Hospital
Human Resource	SHM_HR014	Improved Porters’ Productivity: Patients at the Heart of All We Do	Victor Tay & Team	General Services	Singapore General Hospital
Human Resource	SHM_HR015	Redesigning of nurses roles to mitigate on shortage of manpower	BECKY POLLYANNE CHIA & Team	DIABETES AND METABOLISM CENTRE	Singapore National Eye Centre
Human Resource	SHM_HR016	Are We Innovative: Perspectives from The Allied Health Professionals (AHP)	Tan Jianyue & Team	Group Allied Health	SingHealth HQ
Human Resource	SHM_HR017	Automation of the HME Recruitment Process	Chiew Geok Fen & Team	SHR – CHR (Staffing)	SingHealth HQ
Human Resource	SHM_HR018	SingHealth HQ Virtual Staff Appreciation 2020  - Innovative Ways in Enhancing Staff Wellness and Appreciation during a Pandemic	Vivian Lee Jee Jeng & Team	Strategic Human Resource (Learning, Leadership & Organisation Development)	SingHealth HQ
Human Resource	SHM_HR019	How to manage volunteer staffing for external operations	Tan Ee Hui Christina & Team	SOC operations	Singapore General Hospital
Human Resource	SHM_HR020	“PEEFECT” help to Urology – Urology Guidebook	Lois Goh Jie Yi & Team	SOC Operations	Singapore General Hospital
Human Resource	SHM_HR021	NNI Staff Giving Challenge 2020	Chin Hui Yi Cheryl & Team	Corporate Development	National Neuroscience Institute
Human Resource	SHM_HR022	Job Redesign and Skills Upgrading for Cardiac Clinic Ancillary Staff	Irene Teo Bao Yun & Team	Cardiac Clinics	National Heart Centre Singapore
Human Resource	SHM_HR023	Implementation of Social Work Supervision in SingHealth Polyclinics	Teo Swee Ngim & Team	Allied Health Department	SingHealth Polyclinics
Human Resource	SHM_HR024	Determination direct care nursing staffing by the Workload Indicators of Staffing Need method at University Medical Center Ho Chi Minh City, Vietnam	Nguyen Thi Hong Minh & Team	NURSING DEPARTMENT	University Medical Center Ho Chi Minh City (UMC)
Human Resource	SHM_HR025	PrePhyX – Prescribed Physiotherapy Exercise Programme	Audi Fehdurani bin Mat Sayuti & Team	Physiotherapy	Singapore General Hospital
Human Resource	SHM_HR026	Enhancing Data Reporting with Tableau	John Teo & Team	Policy and Planning	SingHealth HQ
Human Resource	SHM_HR027	Flexible Work Arrangements and Remote Working in SingHealth	Rachel Foo Seok Jun & Team	Strategic Human Resource	SingHealth HQ
Human Resource	SHM_HR028	Rising Above the COVID-19 Situation by Bringing our Core Milestone Leadership Programmes (CMLP) Online	Jesslyn Ding Zi Ying & Team	LOD (LFD)	SingHealth HQ
Human Resource	SHM_HR029	STRIVING IN THE MIDST OF PANDEMIC	Chiew Pei Pei & Team	BUSINESS OFFICE	Singapore General Hospital
Human Resource	SHM_HR030	How to terminate a PROCESS seamlessly	Chiew Pei Pei & Team	BUSINESS OFFICE	Singapore General Hospital
Human Resource	SHM_HR031	Resources Allocation - Progressing Towards Trust and Empowerment	Wee Si Min & Team	Learning & Career Development	Singapore General Hospital
Human Resource	SHM_HR032	Building a Culture of Appreciation in SingHealth Polyclinics – Engaging SHP Family through Creative Thinking	Sandy Tan Hwee Ying & Team	Human Resource	SingHealth Polyclinics
Human Resource	SHM_HR033	Distribution of 15,850 Transport Promotion Codes (promo-codes) in appreciation of our COVID HEROs	Rachel Teo Yuting & Team	HR Technology	Singapore General Hospital
Human Resource	SHM_HR034	Job and Process Redesign at Health Information Management Services (HIMS)	Lee Worn Jiun & Team	Health Information Management Services	KK Women's and Children's Hospital
Human Resource	SHM_HR035	SGH Mentoring Programme 3E Approach: Engage, Enliven and Enrich	Yeo Tze Liang, Keith  & Team	Learning and Career Development Department	Singapore General Hospital
Human Resource	SHM_HR036	Sustaining a pipeline of foreign new hires during COVID-19 pandemic	Lau Lay Hong & Team	Staffing	Singapore General Hospital
Human Resource	SHM_HR037	“Go-Green” with Electronic Letters to Enhance Employee Experience	Foo Chuan Zong Alvin & Team	Strategic Human Resource – HR Technology	SingHealth HQ
Human Resource	SHM_HR038	New SHP Induction framework for our new employees to connect, acclimatise and integrate	Priscilla Soh Yi Qin & Team	Human Resource	SingHealth Polyclinics
Human Resource	SHM_HR039	Optimisation of human resources in ENT clinic operations	Ng Yi Ting & Team	Outpatient Clinic Operations	Sengkang General Hospital
Human Resource	SHM_HR040	Department Manpower Dashboard	Lim Ji Rong (Clover) & Team	Human Resource	National Dental Centre Singapore
Human Resource	SHM_HR041	Harmonisation of SingHealth Scholarship & Sponsorship Terms and Practices for Seamless Management	Toh Ying Ying & Team	Strategic Human Resource – Manpower Development and Strategic Human Resource – Scholarship & Award	SingHealth HQ
Human Resource	SHM_HR042	Forging ahead – Growing a Future-Ready Workforce	Keith Yeo Tze Liang & Team	Learning & Career Development	Singapore General Hospital
Human Resource	SHM_HR043	Training Vendor Evaluation: Get more things done in lesser time!	Wendy Ng Mei Leng & Team	Learning & Career Development	Singapore General Hospital
Human Resource	SHM_HR044	An Unforeseen Opportunity: Leveraging on Technology in HR during COVID-19	Tiang Wan Jing & Team	Human Resources	National Neuroscience Institute
Human Resource	SHM_HR045	Learning Continuation - Shift Towards Virtual	Lee Kai Li Candy & Team	Learning and Career Development	Singapore General Hospital
Human Resource	SHM_HR046	Bond Administration In A Virtual World	Mamata Panday & Team	Learning & Career Development (LCD)	Singapore General Hospital
Human Resource	SHM_HR047	Streamline of Employment Contract Templates	Andrew Teo & Team	HR Division	ALPS Pte Ltd
Human Resource	SHM_HR048	New Employee Orientation – Anytime, Anywhere, Any Place	Winnie Chew Wai Yee & Team	Human Resource	ALPS Pte Ltd
Human Resource	SHM_HR049	Transformation of Medical Bills Processing by ALPS HR Services	Fiona Ng Yi Ru & Team	Human Resources	ALPS Pte Ltd
Human Resource	SHM_HR050	Care Ambassador Training in SGH campus	Teh Nguan Kheng & Team	SingHealth Alice Lee Institute of Advanced Nursing	Singapore General Hospital
Human Resource	SHM_HR051	It takes TWO to clap – Collaboration works wonder	Tina Phua Yen Tin & Team	Patient Liaison Service (PLS)	Singapore General Hospital
Human Resource	SHM_HR052	COVID takes the lead – Transformation of job roles in Patient Liaison Service	Tina Phua Yen Tin & Team	Patient Liaison Service (PLS)	Singapore General Hospital

PATIENT EXPERIENCE CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Patient Experience	SHM_PE001	To increase knowledge retention on infection control and patient safety for nursing students attached to SGH during nursing student clinical orientation from 70.8% and 76.5% respectively to 95% within 6 months, in 11 SGH wards.	Wang Yu Ting Kathlyn & Team	Institute of Advanced Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE002	Video-Consultation in SingHealth Polyclinics (ViCON@SHP). Enabling remote doctor consultations during the COVID-19 Pandemic	Wong Siew Hui & Team	Bukit Merah Polyclinic	SingHealth Polyclinics
Patient Experience	SHM_PE003	Bridging the Needs of Adolescent Diabetes Care during Coronavirus Disease 2019: A Nurse-Led Telehealth Initiative	Lim Soo Ting Joyce & Team	Division of Nursing, Nursing Clinical Service	KK Women's and Children's Hospital
Patient Experience	SHM_PE004	Digitalising Travel & Symptoms Declaration Form For Better Outcomes	Kwok Meng Kei & Team	Preparedness & Response	Singapore Geneal Hospital
Patient Experience	SHM_PE005	Prevalence and predictors of medication non-adherence among older community-dwelling people with chronic disease in Singapore	Rachel Marie Towle & Team	RHS – Office of Integrated Care	Singapore Geneal Hospital
Patient Experience	SHM_PE006	KidsDREAM – Module 1	Tanuja Nair & Team	Child Life, Art and Music Therapy Programmes (CHAMPs)	KK Women's and Children's Hospital
Patient Experience	SHM_PE007	Improving Patient Experiences and Operations in MRI – MRI Pre-arrival Self Screening	Eddie Soh Po Tao & Team	Radiography Department	Singapore Geneal Hospital
Patient Experience	SHM_PE008	Parental Involvement and Neurodevelopmental Care Bundle in the Neonatal ICU	Teh Wan Ying & Team	Physiotheapy	Singapore Geneal Hospital
Patient Experience	SHM_PE009	Patient’s Choice a-Ward	Ng Yong Quan & Team	Inpatient Operations	Changi General Hospital
Patient Experience	SHM_PE010	WE CARE – Building a Safe to Speak Up Culture	Wong Kin Ling & Team	Division of Nursing	KK Women's and Children's Hospital
Patient Experience	SHM_PE011	Automating the Sponging Process Project	Rozana Dahlia Hassan & Team	Ward 34	Changi General Hospital
Patient Experience	SHM_PE012	Is preparative fasting of 4 hours necessary prior to IV contrast-enhanced CT examinations?	Katherine Tiong Kai Qian & Team	Radiography	Changi General Hospital
Patient Experience	SHM_PE013	To Increase Awareness of Nurses in Identifying Patients with AVF/AVG in Ward 54D within 3 Months	Alvina Ling Wanjing	Ward 11B Internal Medicine	Singapore Geneal Hospital
Patient Experience	SHM_PE014	Trial profile: Community enabled ReAdiness for first 1000-Days Learning Ecosystem (CRADLE)	Joyce Teo Xinyun & Team	Chairman Medical Board (CMB) Office	KK Women's and Children's Hospital
Patient Experience	SHM_PE015	Interactive engagement games for elderly	Yuan Long Xia & Team	Ward 63C	Singapore Geneal Hospital
Patient Experience	SHM_PE016	Streamlining the process of medication counselling for patients at Community Care Facility (CCF) @ EXPO through deployment of TEMI robot	Low Wei-Ting Rachelle & Team	Inpatient	Singapore Geneal Hospital
Patient Experience	SHM_PE017	“What our patients want is what we want”  - Seamless & Efficient Visits at SGH	Celest Khoo Joo Ing & Team	Patient Liaison Service	Singapore Geneal Hospital
Patient Experience	SHM_PE018	Improving the accuracy and efficiency of vision acuity performed during Development Assessment for 4 year olds in primary healthcare	Seah Hui Min & Team	Nursing - Pioneer	National University Polyclinics
Patient Experience	SHM_PE019	Examining the feasibility of telewound	Ong Choo Eng & Team	Speciality Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE020	Reducing CAUTI in community hospital through education and enhancement to nursing staff on care of IDC	Lu Wenxian & Team	Nursing	SingHealth Community Hospitals
Patient Experience	SHM_PE021	Improving Interdisciplinary Psychological Assessment in Migrant Workers (The IPAMS project)	Gabriel Gerard Yee Wenjun	Post-Acute and Continuing Care	Bright Vision Hospital
Patient Experience	SHM_PE022	Value of Medication Delivery Service in an Ambulatory Cancer Centre	Ngo Kang Hao Vincent & Team	NCCS Pharmacy	National Cancer Centre Singapore
Patient Experience	SHM_PE023	Pharmacy Patient Experience (PEx) Initiatives	Wu Peiru & Team	Pharmacy	KK Women's and Children's Hospital
Patient Experience	SHM_PE024	Effectiveness of a nurse-led insulin tele-titration program on diabetes control in Primary Care	Janice Koh Huimin  & Team	Nursing	National University Polyclinics
Patient Experience	SHM_PE025	Experience of engaging COVID-19 isolation patients through dial-in	Ng Siew Keng & Team	Office of Patient Experience	Singapore Geneal Hospital
Patient Experience	SHM_PE026	Ensuring Safe Use of Pressurised Metered Dose Inhalers without a Built-In Dose Counter	Tan Soh Yan & Team	Respiratory Medicine	KK Women's and Children's Hospital
Patient Experience	SHM_PE027	Telehealth Service for Home Ventilation and Respiratory Support Service	Jenny Ng & Team	Inpatient Operations	Changi General Hospital
Patient Experience	SHM_PE028	Improving efficiency in the installation of proprietary Audiological software, with the use of semi-automation. An interprofessional exploratory trial	Kenneth Chua Wei De & Team	Allied Health	Changi General Hospital
Patient Experience	SHM_PE029	Springing Up Patient Education “Let’s Go Live”	Tan Ai Meng & Team	Nursing	SingHealth Polyclinics
Patient Experience	SHM_PE030	Future Outpatient Journey: MyVisit App	Tan Teck Choon	Office for Service Transformation	SingHealth HQ
Patient Experience	SHM_PE031	Patient Experience Through Covid-19	Chang Sook Mei & Team	Group Office of Patient Experience	SingHealth HQ
Patient Experience	SHM_PE032	Let’s switch from hardcopy to online feedback form	Lim San San, Vivian & Team	Office of Patient Experience	Changi General Hospital
Patient Experience	SHM_PE033	Redesigning KKH Children Emergency to reinforce patient safety to meet future demands	Sashikumar Ganapathy & Team	Department of Emergency Medicine	KK Women's and Children's Hospital
Patient Experience	SHM_PE034	The Role of Music Therapy (MT) for children undergoing cancer treatment in Singapore	Kayla Carissa Wong & Team	CHAMPs	KK Women's and Children's Hospital
Patient Experience	SHM_PE035	Home in a Day: Hip Arthroscopy	Lissa Vazhayil Joseph & Team	Speciality Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE036	To promote rapid recognition to staff through instant and real-time compliments, advocating “Happy Staff, Happy Patients”	Josephine Yeo Wee Ting & Team	Office of Patient Experience	Changi General Hospital
Patient Experience	SHM_PE037	Patient’s Opinion Matter - Your Journey with Us	Stella Gay Shi Yun & Team	Patient Liaison Service (PLS)	Singapore Geneal Hospital
Patient Experience	SHM_PE038	The Impact of Music Therapy on Pain and Anxiety in Patients with Gynaecological Cancer undergoing Intracavitary Brachytherapy	Joy Lim Jia Yi & Team	DIVISION OF RADIATION ONCOLOGY	National Cancer Centre Singapore
Patient Experience	SHM_PE039	Art and Music Therapy Pilot Programme for Women’s Palliative Care Services (WPCS)	Kayla Carissa Wong & Team	Kayla Carissa Wong	KK Women's and Children's Hospital
Patient Experience	SHM_PE040	Synchronizing Video Consultation with Medication Counselling / Review	Chua Joo Ling Joanne & Team	Allied Health-Pharmacy	SingHealth Polyclinics
Patient Experience	SHM_PE041	Development of Deep-Learning Convolutional Model for Automated Brain Tumour Segmentation on MRI to Improve Care for Patients	Alwin Zhang Yaoxian & Team	Health Services Research Centre	SingHealth HQ
Patient Experience	SHM_PE042	Perception of Tele-consultation for Patient Care during the Covid-19 Pandemic	Eileen Lew & Team	Medical Innovation & Care Transformation	KK Women's and Children's Hospital
Patient Experience	SHM_PE043	Central Venous Access Device (CVAD) Resource book for healthcare staffs	Andhrias Maria Pushpam & Team	Ward 76	KK Women's and Children's Hospital
Patient Experience	SHM_PE044	Reducing Patients’ Waiting Time for Uroflow Tests	Zhang Xin	Medical Centre	Sengkang General Hospital
Patient Experience	SHM_PE045	ePASS – An Electronic Pre-Anaesthesia Self-Screening Questionnaire to Reduce Face-to-Face Consultations at the SGH Pre-Admission Centre (PAC)	Eileen Sim Yilin & Team	Department of Anaesthesiology	Singapore Geneal Hospital
Patient Experience	SHM_PE046	Expanding Porters’ Service Training Program to Deliver Quality Service to Patients and Users	Victor Tay & Team	General Services	Singapore Geneal Hospital
Patient Experience	SHM_PE047	Streamlined Wheelchair (WC) Management Processes: Further Reducing Patients’ Waiting Time	Victor Tay & Team	General Services	Singapore Geneal Hospital
Patient Experience	SHM_PE048	Improving retrieval efficiency of GLOC patient’s information with the use of Secured Shared Folder	Joanne Ng Tying Ying  & Team	Outpatient Department Clinic 5	Singapore National Eye Centre
Patient Experience	SHM_PE049	KIT-Start the Teaching	Er Boon Hui & Team	Speciality Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE050	Mobilisation of Office of Patient Experience (OPE) Clusters for patient care incident	Serena Chua	Office of Patient Experience	Singapore Geneal Hospital
Patient Experience	SHM_PE051	Nurse-led Preoperative Anaesthesia Nurse Assessment via the mobile Health Buddy App	Ooi Jing Wen Ivy & Team	Specialist Clinic - Preoperative Anaesthesia Assessment Clinic   (Paac)	Changi General Hospital
Patient Experience	SHM_PE052	Redesigning tracheostomy tube holder to prevent accidental dislodgement of tracheostomy tube	Lim Jia Yan  & Team	Ward 15	Changi General Hospital
Patient Experience	SHM_PE053	Sustaining the Use of Smart Portable Drain Carrier in Changi General Hospital (CGH) Inpatient Wards	Ma Chongyan  & Team	Ward 15	Changi General Hospital
Patient Experience	SHM_PE054	Postoperative Patients Education Bundle: ICOPE	Ma Chongyan  & Team	Ward 15	Changi General Hospital
Patient Experience	SHM_PE055	To Design a PICC Safeguard to Prevent Dislodgement of PICC	Qin Jing & Team	Ward15	Changi General Hospital
Patient Experience	SHM_PE056	To Standardize Drain Dressing Application for Post-Operative Patient	Ma Chongyan  & Team	Ward 15	Changi General Hospital
Patient Experience	SHM_PE057	Implementation of a QR Code Guided Telemetry Monitoring Guide via E-brochure and Video to Enhance Patient’s Safety	LYDIA DENG HAIPING & Team	MEDICAL INTENSIVE CARE UNIT	Changi General Hospital
Patient Experience	SHM_PE058	To empower nurses to facilitate early weaning off mechanical ventilation in critically ill patients	Zhang Rui & Team	Ward33 (Surgical Intensive Care Unit)	Changi General Hospital
Patient Experience	SHM_PE059	Promoting Oral Health Care for Geriatric and Stroke patients through education	Zhou Linfang & Team	DNA	Changi General Hospital
Patient Experience	SHM_PE060	Say ‘NO’ to Missing Dentures	Lim Huiru & Team	Ward 58	Changi General Hospital
Patient Experience	SHM_PE061	PERMELIS: A digital personalised medication list	Andrew Fang Hao Sen & Team	Bedok Polyclinic	SingHealth Polyclinics
Patient Experience	SHM_PE062	Empowering ESTHER in self-management of COPD in the community with the use of a COPD ePlan	Low Bee Geok & Team	Community Nursing	Changi General Hospital
Patient Experience	SHM_PE063	Dietitian Video Consultation (DVC) – the new norm for post-bariatric dietetic care?	Jeremy Tan Ee Li  & Team	Department of Dietetics	Sengkang General Hospital
Patient Experience	SHM_PE064	Improving Patient Satisfaction by Reducing Waiting Time at Dietetics Clinic	Tan Kim Fong & Team	Dietetics Department	National University Hospital
Patient Experience	SHM_PE065	Improving Patient Experience for Denosumab Injections	Lim Zhi Xian Jeremy & Team	Specialist Outpatient Clinic	Singapore Geneal Hospital
Patient Experience	SHM_PE066	Improving Renal New Case Patient’s Wait Time to Appointment	Lim Zhi Xian Jeremy & Team	Specialist Outpatient Clinic	Singapore Geneal Hospital
Patient Experience	SHM_PE067	Innovating the Registration Process at SGH Staff Clinic	Koh Hui Ru & Team	Specialist Outpatient Clinic	Singapore Geneal Hospital
Patient Experience	SHM_PE068	To improve uptake of non-pharmacological management by Idiopathic Pulmonary Fibrosis (IPF) patients in the Singapore General Hospital Interstitial Lung Disease (SGH ILD) Clinic	Mariya Binte Mohd Nor	SOC B	Singapore Geneal Hospital
Patient Experience	SHM_PE069	Introduction of Post Nasal Space Biopsy (PNS) Patient Information Sheet In ENT Centre	Chua Chen Yan Paul & Team	SOC Operations	Singapore Geneal Hospital
Patient Experience	SHM_PE070	The Digital Ambassador	Chang Rui Fen	SOC operations	Singapore Geneal Hospital
Patient Experience	SHM_PE071	Putting the “Social” in Social Distancing for Patients in SCH	Lilian Koh & Team	Community Relations	SingHealth Community Hospitals
Patient Experience	SHM_PE072	The use of Social Robot in engaging patients physically and socially	Lim Si Ching & Team	Geriatric Medicine	Changi General Hospital
Patient Experience	SHM_PE073	Conversion of CE Pharmacy billing in SAP and leveraging on Pharmacy to collect Children Emergency (CE) Attendance fees	Rajesvari D/O Ayyakannu & Team	Children’s Emergency - Admission	KK Women's and Children's Hospital
Patient Experience	SHM_PE074	SCHeroes Appreciation Campaign	Magdalene Yeow Lee Hui & Team	Office of Patient Experience	SingHealth Community Hospitals
Patient Experience	SHM_PE075	SCH Smiles and Care Beyond the Masks	Tan En Sheng Mitchell & Team	Office of Patient Experience	SingHealth Community Hospitals
Patient Experience	SHM_PE076	To Improve Patient’s Visit Experience at SHP Laboratories	Linus Sebastian Chan Tuck Choy & Team	Allied Health	SingHealth Polyclinics
Patient Experience	SHM_PE077	Sustaining nursing-led vaccination protocol to improve pneumococcal and influenza vaccination rates in renal medicine clinic	Poh Cheng Boon & Team	Renal Medicine	Changi General Hospital
Patient Experience	SHM_PE078	To Reduce Rejected Specimen Rate	Wong Wei Chi Belinda & Team	Cardiology, Ward 44/47B	National Heart Centre Singapore
Patient Experience	SHM_PE079	Improving Effectiveness and Efficiency of Nurses Documentation During Night Shift	Nor Syamsul Bin Mohamed Said & Team	NSCU	National Heart Centre Singapore
Patient Experience	SHM_PE080	To Improve patient’s satisfaction by enhancing discharge process for complex cases in NHCS wards	Siti Fidawati Binte Jasman & Team	Cardiothoracic Surgery	National Heart Centre Singapore
Patient Experience	SHM_PE081	Empower and enable residents with hypertension to self-manage effectively in the community via remote Vital Signs Monitoring (VSM)	Lim Su-Fee & Team	Nursing, RHS Community Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE082	Raising Awareness of Medical Social Work Services in Primary Health	Jae Shi Cheng Zi Jing	Allied Health	SingHealth Polyclinics
Patient Experience	SHM_PE083	Supporting the residents in the Western Regional Health System to stay healthy by providing care engagement and virtual support through a Call Centre	Jeffrey Yoo Kwang Sui & Team	NUHS CareHub	National University HospitalS
Patient Experience	SHM_PE084	Colostomy irrigation – Stoma is not the end	Nguyen Thi Thuong & Team	Gastrointestinal Surgery Department	University Medical Center Ho Chi Minh City (UMC)
Patient Experience	SHM_PE085	Harmonising Core Patient Experience Survey Questions for Allied Health Professionals	Kinjal Doshi & Team	Psychology	Singapore Geneal Hospital
Patient Experience	SHM_PE086	Leveraging on Technology to Empower and Educate Patients On Prescribed Medications	Goh Chin Chin  & Team	Allied Health- Pharmacy	SingHealth Polyclinics
Patient Experience	SHM_PE087	Management of Unused Medications in Primary Care Patients - Challenges and Opportunities	Vivian Chee Wing Ling & Team	Allied Health- Pharmacy	SingHealth Polyclinics
Patient Experience	SHM_PE088	JUST CHECK IT! Community Blood Pressure Self-Monitoring Pilot	Nadiah Binte Norzaini & Team	RHS-Community Nursing	Singapore Geneal Hospital
Patient Experience	SHM_PE089	Early exploration of catheter ablation in patient with symptomatic atrial fibrillation during inpatient hospitalisation	Him Ai Ling  & Team	APN Development	Changi General Hospital
Patient Experience	SHM_PE090	Train-the-Trainer Manual on Child Nutrition Education” for Parents	Teng Siow Hong & Team	Nursing	SingHealth Polyclinics
Patient Experience	SHM_PE091	Remote Screening for Postnatal Depression-an innovative project born in COVID-19	Siak Junpei Elizabeth & Team	Department of Psychological Medicine	KK Women's and Children's Hospital
Patient Experience	SHM_PE092	Wound burst with stoma	Nguyen Thi Thuong & Team	Gastrointestinal Surgery Department	University Medical Center Ho Chi Minh City (UMC)
Patient Experience	SHM_PE093	STOP THE SPREAD, GET FLU JAB!	Koh Chun Hui, Fion & Team	RHS	Singapore Geneal Hospital
Patient Experience	SHM_PE094	Art Circle – Psychotherapy for patients with high risk pregnancy	Seah Huay Ling & Team	Ward 32	KK Women's and Children's Hospital
Patient Experience	SHM_PE095	Enhancing patient’s experience of labour pain management during induction of labour	Chen Enling & Team	Ward 32	KK Women's and Children's Hospital
Patient Experience	SHM_PE096	Bye to Pink and Blue Newborn Swaddle: A patient safety initiative	Thilagamangai & Team	Division of Nursing	KK Women's and Children's Hospital
Patient Experience	SHM_PE097	Reducing nurses’ time spent in providing postoperative care and advice by using an educational video	Andrew Chung Chee Hong  & Team	Dayward	Singapore National Eye Centre
Patient Experience	SHM_PE098	Team Resilience In Office of Patient Experience (OPE)	Vanessa Peters	Office of Patient Experience	Singapore Geneal Hospital
Patient Experience	SHM_PE099	Midwife-led Community Care in the first 1000 days of life to improve parenting self-efficacy	Chan Sze Wern & Team	Division of Nursing	KK Women's and Children's Hospital
Patient Experience	SHM_PE100	Improving the ED Wait Experience for Next-of-Kin (NOK)	Koh Shao Hui & Team	Emergency Department	Sengkang General Hospital
Patient Experience	SHM_PE101	Patient satisfaction and behavioural intention in using the home medication delivery service in an ambulatory oncology centre	Keegan Lin & Team	Pharmacy	National Cancer Centre Singapore
Patient Experience	SHM_PE102	New Clinic, New Experience! Opening of New Clinic at SKH Medical Centre Level 7	Darren Loh Wei Jian & Team	Outpatient Clinic Operations	Sengkang General Hospital
Patient Experience	SHM_PE103	Find your way in SKH Medical Centre	Heng Mei Ling & Team	Outpatient Clinic Operations	Sengkang General Hospital
Patient Experience	SHM_PE104	Enabling patients to self-service at their convenience anytime, anywhere	Lam Yoke Theng Michelle & Team	Outpatient Clinic Operations	Sengkang General Hospital
Patient Experience	SHM_PE105	Ensuring ED-referred Orthopaedics Patients Access to Timely Care	Goh Xiao Qing & Team	Outpatient Clinic Operations	Sengkang General Hospital
Patient Experience	SHM_PE106	Why do patients miss their appointments?	Chiew Susan & Team	Specialist Outpatient Clinic	Singapore National Eye Centre
Patient Experience	SHM_PE107	Leveraging on Artificial Intelligence (AI) to Improve Patient Care	Ho Fook Lin & Team	Operating Theatre Services	KK Women's and Children's Hospital
Patient Experience	SHM_PE108	Model of Care Transformation for Denture treatment	See Toh Yoong Liang & Team	Clinical - Restorative Dentistry	National Dental Centre Singapore
Patient Experience	SHM_PE109	Innovative Painted Fun Mask for Paediatric patients undergoing Radiotherapy	Sharon Wong Mei Mei & Team	Division of Radiation Oncology	National Cancer Centre Singapore
Patient Experience	SHM_PE110	A pre-treatment orientation program for Paediatric Patients undergoing Radiation Therapy.	Sharon Wong Mei Mei & Team	Division of Radiation Oncology	National Cancer Centre Singapore
Patient Experience	SHM_PE111	Exploring Patient Experience in Transition of Care from an Inpatient Hospitalisation to a Community Hospital Rehabilitation	Janet Choo Kim Lan  & Team	Bundled Care, Medical	Changi General Hospital
Patient Experience	SHM_PE112	Patient factors associated with delayed presentation of foot ulcers by patients with diabetes in tertiary hospitals in Singapore	Navreen Kaur D/O Gurdip Singh & Team	ACP Medicine - REEP	Singapore Geneal Hospital
Patient Experience	SHM_PE113	Steady Pompipi	Ong Li Jiao  & Team	RHS	Singapore Geneal Hospital
Patient Experience	SHM_PE114	Fast Track Referral Counter	Lucas Goh Chee Keong & Team	Operations	SingHealth Polyclinics
Patient Experience	SHM_PE115	Customer Relationship Management CRM	Lucas Goh Chee Keong & Team	Operations	SingHealth Polyclinics
Patient Experience	SHM_PE116	Introducing a New Medical Termination of Pregnancy (TOP) Regimen for Safer Patient Care and Enhanced Experience	Seet Meei Jiun & Team	Obstetrics and Gynaecology	KK Women's and Children's Hospital
Patient Experience	SHM_PE117	A Neonatal Outreach Program (NOP) for mothers of preterm infants weighing between 1500g to 1800g: A pilot study	Wu Jingyi & Team	Special Care Nursery	KK Women's and Children's Hospital
Patient Experience	SHM_PE118	Beyond Hospital to Community – Journeying with patients from Hospital to Home through a Social Prescribing approach	Eugene Shum Jin Wen & Team	Community Development	Changi General Hospital
Patient Experience	SHM_PE119	Countering the evolving COVID-19 for KKH’s antenatal programme	Meghan Tan  & Team	Marketing Communications	KK Women's and Children's Hospital

RISK MANAGEMENT CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Risk Management	SHM_RM001	Radiation Safety of OT Nurses	Laurentcia Arlany	Radiology	Sengkang General Hospital
Risk Management	SHM_RM002	Implementation of aluminium storage cassette to contain cryopreserved human homograft for transplantation	Heng Wee Ling & Team	National Cardiovascular Homograft Bank	National Heart Centre Singapore
Risk Management	SHM_RM003	Fall-less	Seah Pei Fen & Team	Physiotherapy	Singapore General Hospital
Risk Management	SHM_RM004	Prediction of Risk of Injury associated with Patient Fall	Teo Kai Yunn & Team	Nursing	Singapore General Hospital
Risk Management	SHM_RM005	Infection Control: One to Three	Uma D/O Dena Dayalan & Team	Facilities Development	KK Women's and Children's Hospital
Risk Management	SHM_RM006	Collaborative efforts in managing risks during COVID-19 pandemic through a structured approach	Teo Shao Chu & Team	Institute for Patient Safety & Quality (IPSQ)	SingHealth HQ
Risk Management	SHM_RM007	Needle Safety: Recapped needles observed in sharps disposal containers in research laboratories – Why?	June Lin & Team	Office of Biosafety	SingHealth HQ
Risk Management	SHM_RM008	Antivirus Scanning of USB Storage Devices	Tan Chor Teck & Team	Biomedical Engineering	KK Women's and Children's Hospital
Risk Management	SHM_RM009	GHS Labelling Course – Improving Safety and Health of Researchers through Effective Training	Serene Goh Hui Ling & Team	Office of Biosafety	SingHealth HQ
Risk Management	SHM_RM010	Establishing an effective Data Protection Compliance Programme in Singapore General Hospital (SGH)	Amy Tan Chih Wei & Team	Accreditation & Licensing	Singapore General Hospital
Risk Management	SHM_RM011	Creating low risk health environment with antimicrobial and sporicidal disposable curtains saves time, resources and costs	Khng Peck Lay Jacquelyn & Team	Major Operating Theatre	Khoo Teck Puat Hospital
Risk Management	SHM_RM012	Use of Stabilized Ozonated Water (SOA) for Infection Risk Management in Healthcare Environment	Alice Leong Foong Wah & Team	Nursing Administration	Khoo Teck Puat Hospital
Risk Management	SHM_RM013	Harnessing Technology in the Prevention of Falls in Children Specialist Outpatient Clinics (SOCs)	Liu Shuhui Niki & Team	Division of Specialty & Ambulatory Services  (RM Workgroup)	KK Women's and Children's Hospital
Risk Management	SHM_RM014	Collect and be Safe: A Work Process Improvement in the collection of specimen using Pre filled Formalin bottles	Jennifer De Leon Andaya & Team	Department of Nursing / Ward 43	KK Women's and Children's Hospital
Risk Management	SHM_RM015	Providing a safe transfer of Vac-Lok cushions with a new transportation trolley implementation	Eric Pang Pei Ping & Team	Division of Radiation Oncology	National Cancer Centre Singapore
Risk Management	SHM_RM016	Infection Prevention Competency in Pandemic Resuscitation (IP-CPR)	Ting Sing Ling & Team	Post-Acute & Continuing Care	SingHealth Community Hospitals
Risk Management	SHM_RM017	Managing the Unseen Patient	Diana Ting Jiin Huei & Team	Pharmacy	Bright Vision Hospital
Risk Management	SHM_RM018	A Patient Safety Initiative in Improving Medication Safety of Controlled Drugs (CD)	Catherine Sandra Paul & Team	Gynaecology Wards	KK Women's and Children's Hospital
Risk Management	SHM_RM019	Implementation of individual BP cuff to reduce MRSA acquisition	Pan Lina & Team	Infection Prevention and Control (IPC)	Sengkang General Hospital
Risk Management	SHM_RM020	Use of Failure Mode and Effect Analysis (FMEA) to reduce risk of medication errors in medication delivery service in outpatient oncology pharmacy	Ngo Kang Hao Vincent & Team	NCCS Pharmacy	National Cancer Centre Singapore
Risk Management	SHM_RM021	To improve arm alert for patient with restricted extremities	Florence Loh Yi Xuan & Team	WARD 10B	Singapore General Hospital
Risk Management	SHM_RM022	Improving Patient Safety by Reducing Pharmacy Near Miss	Lee Ting Yee & Team	Pharmacy	SingHealth Polyclinics
Risk Management	SHM_RM023	Enhancing patient safety by reducing potential prescription error in Bukit Merah Polyclinic (BMP)	Chua Liwei & Team	Pharmacy	SingHealth Polyclinics
Risk Management	SHM_RM024	Enterprise Risk Management during on-site Overhaul of Pillpick® Pharmacy Automation System in KKH	Go Hui Jia & Team	Pharmacy	KK Women's and Children's Hospital
Risk Management	SHM_RM025	Rounding of Cephalexin Capsules	Go Hui Jia & Team	Pharmacy	KK Women's and Children's Hospital
Risk Management	SHM_RM026	Let’s Get it Right! : Reducing Specimen Rejection Rates in a Neonatal Department	Krishna Revanna Gopagondanahalli & Team	Neonatology	KK Women's and Children's Hospital
Risk Management	SHM_RM027	Risk assessment of COVID-19 related research projects	Teo Watson & Team	Office of Biosafety	SingHealth HQ
Risk Management	SHM_RM028	Protecting Medical Devices & Systems from Cyber-attacks – Prevention is better than cure	Ma Guang Rui & Team	Operations Shared Services, Biomedical Engineering	SingHealth HQ
Risk Management	SHM_RM029	Medical Management of S11@Punggol Dormitory Cluster	Chua Qin Xuan & Team	Corporate Planning & Performance Management	Sengkang General Hospital
Risk Management	SHM_RM030	Procurement risk mitigation	Joanne Yeow	Procurement	ALPS Pte Ltd
Risk Management	SHM_RM031	Target Zero Specimen Rejection- To Improve Patients Safety	Alvin Shang Ming Chang & Team	Quality, Safety and Risk Management (QSRM) and Neonatology	KK Women's and Children's Hospital
Risk Management	SHM_RM032	Impact of COVID-19 pandemic on Bellwether Surgical Volumes	Alwin Zhang Yaoxian & Team	Health Services Research Centre	SingHealth HQ
Risk Management	SHM_RM033	Evaluating Infection Control Measures For Healthcare Workers And Their Impact On The Provision Of Acute Care Surgical Services	Kong Cheng En & Team	Industrial and Systems Engineering	National Univeristy of Singapore
Risk Management	SHM_RM034	An AI-Augmented Decision Support System for Pediatric MRI Ordering – A Pilot Implementation Study	Alwin Zhang Yaoxian & Team	Health Services Research Centre	SingHealth HQ
Risk Management	SHM_RM035	How effective is Singapore public access defibrillation program (PAD)?	Ahmad Reza Pourghaderi & Team	Health Service Research Centre (HSRC)	SingHealth HQ
Risk Management	SHM_RM036	Development of Activity Risk Assessments for protection of animal care and research staff working with Non-Human Primates (NHP), focusing on potential exposure to zoonotic Mycobacterium tuberculosis (TB) and Yellow Fever virus (YFV).	Edgar M. Pena & Team	National Large Animal Research Facility	SingHealth HQ
Risk Management	SHM_RM037	Improving Regulatory Compliance in Research Informed Consent and Assent Taking for Minors in KK Women’s and Children’s Hospital	Kathy Liaw  & Team	KK Research Centre	KK Women's and Children's Hospital
Risk Management	SHM_RM038	Preventing patients fall at Eye Evaluation room	Wong Shimin Desiree & Team	OPD Subspecialty	Singapore National Eye Centre
Risk Management	SHM_RM039	A Safe Holder	Mei Zirong & Team	Ward 18	Changi General Hospital
Risk Management	SHM_RM041	Nurse-led CVC Removal Protocol	Ma Chongyan  & Team	Ward 15	Changi General Hospital
Risk Management	SHM_RM042	Implement  a work process for easy identification of multiple infusion lines in SICU	Zhang Rui & Team	Ward33 (Surgical Intensive Care Unit)	Changi General Hospital
Risk Management	SHM_RM043	To Reduce Carbapenemase-Producing Carbapenem-Resistant Enterobacteriaceae (CP-CRE) Transmission in an Inpatient Ward	Pancy Jacob & Team	Ward 64	Changi General Hospital
Risk Management	SHM_RM044	Improved Workflow in Nuclear Medicine (NM) to Ensure Correct Radiopharmaceutical Injection	Poon Jun Xian, Cyrus & Team	Radiography	Changi General Hospital
Risk Management	SHM_RM045	Improving Consistency of Diet Textures and Improving Patient Safety	Chriselle Koh Wyn Jia & Team	Speech Therapy	Sengkang General Hospital
Risk Management	SHM_RM046	Evolution of the COVID-19 Screening Activities in Singapore General Hospital	Yang Hui & Team	SOC	Singapore General Hospital
Risk Management	SHM_RM047	Entering the New Normal – Managing Organization Personas & Risk Management	Koh Chang Hoe Sam & Team	Quality Safety & Risk Management	KK Women's and Children's Hospital
Risk Management	SHM_RM048	Social Distancing in Cardiac Clinic 4B	Lin Jiahui & Team	Cardiac Clinics	National Heart Centre Singapore
Risk Management	SHM_RM049	Implementation of Safe Management Measures (SMM) in NHCS Pharmacy to reduce risk of COVID-19 Infection.	Yong Huey Shyan & Team	Pharmacy	National Heart Centre Singapore
Risk Management	SHM_RM050	Application of sigma metrics for the assessment of quality control in HbA1C test	NGUYEN THI BANG SUONG & Team	Medical Laboratory Department	University Medical Center Ho Chi Minh City (UMC)
Risk Management	SHM_RM051	Good-To-Go kit: Improving confidence and equipping MSWs/SWAs in hygiene preparedness when conducting home visits or escorts	Lau Wan Ling & Team	Medical Social Services	Sengkang General Hospital
Risk Management	SHM_RM052	Achieving High Accuracy in Blood Products Ordering With Technology Enhancements	Heng Mui Ling & Team	Department of Pathology and Laboratory Medicine	KK Women's and Children's Hospital
Risk Management	SHM_RM053	Safe Dispensing of Medications to Migrant Workers	Goh Chin Chin  & Team	Allied Health- Pharmacy	SingHealth Polyclinics
Risk Management	SHM_RM054	Rethinking the vending machine: delivering safe personal protective equipment (PPE)	Pearl Gloria Nithiya D/O Vijaya Kumar & Team	Nursing Division (Dept of Haematology)	Singapore General Hospital
Risk Management	SHM_RM055	Initiative to Decrease Wastages of Blood and Blood Components and Improve the Safety Aspects of Blood Transfusion	Zhong Xinni & Team	Nursing Clinical Services	KK Women's and Children's Hospital
Risk Management	SHM_RM056	Reducing specimen errors in Urgent O&G Centre (UOGC): A quality improvement initiative	Shih Kai Lee & Team	Urgent O & G Centre	KK Women's and Children's Hospital
Risk Management	SHM_RM057	Rounding of medication supplies to full strips – A Pharmacy safety initiative	Mohammed Nazri Bin Abdul Ghani & Team	Pharmacy	KK Women's and Children's Hospital
Risk Management	SHM_RM058	Patient Safety is Our Priority	Tan Ai Meng & Team	Nursing Administration, SingHealth Polyclinics, Head Office	SingHealth Polyclinics
Risk Management	SHM_RM059	SAFE Re-opening of KKH Fitness Centre (Stage 1) – Addressing the safe measurement aspects during the COVID-19 pandemic	Brandon Feng Guoqiang & Team	Sport and Exercise Medicine Service	KK Women's and Children's Hospital
Risk Management	SHM_RM060	Managing Reputation Risk online	Jerry Wong & Team	Communications	Singapore General Hospital
Risk Management	SHM_RM061	Achieving a Culture of Safety and High Reliability Making Zero Harm a Reality	Pang Nguk Lan & Team	Quality, Safety and Risk Management	KK Women's and Children's Hospital
Risk Management	SHM_RM062	Towards Sustainability Development - KKH’s ISO 45001 Occupational Health and Safety Journey	Moon Loh Guek Yoong & Team	Operational Support Services	KK Women's and Children's Hospital
Risk Management	SHM_RM063	Reducing Door to Puncture timing for Endovascular therapy in NNI-TTSH Hyperacute stroke patients: A Quality improvement project	Quek Yi Ping & Team	Neuroscience Nursing	National Neuroscience Institute
Risk Management	SHM_RM064	Reducing Needle Stick Injuries in the Satellite Laboratories	Fiona Chan Seet Ling & Team	Clinical Pathology	Singapore General Hospital
Risk Management	SHM_RM065	New laser service in a surgical clinic	Khoo Seng Chuan Donald & Team	Office of Risk Management	Changi General Hospital
Risk Management	SHM_RM066	Acceptance of one another, Resilience, Thoughtfulness, Solidarity (ARTS) on mind	Chia Moh Yuet & Team	Ward 81	KK Women's and Children's Hospital
Risk Management	SHM_RM067	Enhancing workflow for safety of inmates from Changi Prison Services	Teo Puay Ling & Team	Ward 32	KK Women's and Children's Hospital
Risk Management	SHM_RM068	IPSG Number 1 - Mission Impossible makes Possible	Cham Mooi Tai & Team	Division of Specialty & Ambulatory Services  (RM Workgroup)	KK Women's and Children's Hospital
Risk Management	SHM_RM069	Isolation Overflow Waiting Areas in Outpatient Clinics	Stephen Wong Kah Wai & Team	SOC Operations	Sengkang General Hospital
Risk Management	SHM_RM070	Enhancing Safety Measures for Users of Mobile X-ray Radiation Shielding Screens in Operating Theatres	Lin Wenzhi & Team	Operating Theatre Services	KK Women's and Children's Hospital
Risk Management	SHM_RM071	To Increase the Oral Health Awareness Among Nurses and Provide a Comprehensive Oral Care Regime to Inpatients in BVH	Yang Jingrong & Team	Clinical - Restorative Dentistry	National Dental Centre Singapore
Risk Management	SHM_RM072	To Reduce the Rate of Breakage of Periodontal Probe during the Central Sterile Service Department (CSSD) Sterilisation Process	Koh Loo Ee & Team	Nursing - Central Sterile Supplies Dept	National Dental Centre Singapore
Risk Management	SHM_RM073	Quality improvement project to reduce sharps injury	Foo Lean Heong & Team	Clinical - Restorative Dentistry	National Dental Centre Singapore
Risk Management	SHM_RM074	Using Dashboard metrics to visualise the performance of Inpatient Resuscitation & the Medical Emergency Team at CGH	Venkataraman Narayan & Team	Data Management & Informatics	Changi General Hospital
Risk Management	SHM_RM075	Redefining space use in a pandemic (staff clinic)	Tan Wei Min Kenny & Team	SOC	Sengkang General Hospital
Risk Management	SHM_RM076	To achieve 100% compliance in the daily Instrument Status Check of instrument sets and loose instruments in General Surgery Major Operating Theatres within 6 months	Heng Zhi Hui, Justine & Team	Major Operating Theatre	Singapore General Hospital
Risk Management	SHM_RM077	WhatsApp Chatbot with Machine Learning to report Daily temperature for COVID-19 requirements	Cheng Ming Hua & Team	Division of Perioperative medicine and Anaesthesiology	Singapore General Hospital
Risk Management	SHM_RM078	Spot On	M Mangalam & Team	Dental Assisting - SOC	National Dental Centre Singapore
Risk Management	SHM_RM079	Rapid response team in a women’s and children’s hospital	Kirk Hui Ping Angela  & Team	Nursing Clinical Service	KK Women's and Children's Hospital
Risk Management	SHM_RM080	Medical Devices Risk Assessment and Evaluation Process Prior to Human Trial	Siti Hajar Arina Binte Kamari  & Team	SingHealth Medical Technology Office (MTO)	SingHealth HQ
Risk Management	SHM_RM081	Height and Weight Measurement Affects Chemotherapy Dosing	Suriyati Binte  Ahmad & Team	Women’s Day Therapy Centre	KK Women's and Children's Hospital

SUPPLY CHAIN MANAGEMENT CATEGORY

Abstract Category	Abstract Code	Title	Authors	Department	Institution
Supply Chain Management	SHM_SCM001	Transforming the process of safe and efficient management of oxygen cylinders	Hiew Swee Sim & Team	Nursing Administration	Changi General Hospital
Supply Chain Management	SHM_SCM002	Supply Chain Optimization with Reinforcement Learning	Ge Zhuoran & Team	Finance	ALPS Pte Ltd
Supply Chain Management	SHM_SCM003	Application of Semantic Textual Similarity in Contract Review	Ge Zhuoran & Team	Finance	ALPS Pte Ltd
Supply Chain Management	SHM_SCM004	Identify Potential Cost Savings through an Innovative Network Graph Method	Ge Zhuoran & Team	Finance	ALPS Pte Ltd
Supply Chain Management	SHM_SCM005	Improvement of Warehouse Operational Efficiency Through Automation	Ho Swee Geok & Team	SGH Pharm Supply Chain	ALPS Pte Ltd
Supply Chain Management	SHM_SCM006	Collaboration of Supply Chain Management with Clinicians to Manage Drug Shortages	Ow Yong Pu En & Team	Pharmacy	Changi General Hospital
Supply Chain Management	SHM_SCM007	Reducing the Use of Sterile Crepe Bandage for Post-Operation Patient in OT Services	Marhaini Binte Hamid & Team	Major Operating Theatre	Singapore General Hospital
Supply Chain Management	SHM_SCM008	Using Systems Archetypes to Support Diagnosis of COVID-19 Impacts and Design of Interventions	Ng Li Lynn & Team	Industrial Systems Engineering and Management	National Univeristy of Singapore
Supply Chain Management	SHM_SCM009	PYRAMID – Supply Chain Analytics	Tay Yeow Leng & Team	ALPS CIO Office	ALPS Pte Ltd
Supply Chain Management	SHM_SCM010	ALPS-SGH MMD Automated Storage and Retrieval System (ASRS) & Pick To Light System (PTL)	Rosli Bin Boedjang	Materials Management Department	ALPS Pte Ltd
Supply Chain Management	SHM_SCM011	Medications order replenishment using Supplier Order Request (SOR) Consumption Template	Karen Oh Kar Hong & Team	Pharmacy	ALPS Pte Ltd
Supply Chain Management	SHM_SCM012	Using Six Sigma DMAIC (Design, Measure, Analyse, Improve, Control) to improve the inventory management system for Biochemistry analysers in Sengkang General Hospital	Lee Shi Qi, Rachel & Team	Pathology	Sengkang General Hospital
Supply Chain Management	SHM_SCM013	To reduce incident of expiring or expired medication being kept at ward stock	Wong Hiu Tung Janet	ALPS Pharma	ALPS Pte Ltd
Supply Chain Management	SHM_SCM014	Reviewing the common canister protocol for safe usage on patients during COVID-19 pandemic	Hei Geok Mei Andrea & Team	Children’s Emergency	KK Women's and Children's Hospital
Supply Chain Management	SHM_SCM015	Optimize Storage Space and Enhanced Shelf Life Management in CGH MMD Store	Chia Lee Seng  & Team	Inventory	ALPS Pte Ltd
Supply Chain Management	SHM_SCM016	AS&S (Automate, Speed & Simplify)	Agnes Tiong	Supply Chain	ALPS Pte Ltd